6 of 6 Contract Remedy Jobs in the UK excluding London

response for incidents, events, and alerts, resolving or escalating in line with SLAs Perform incident, problem, and change management using ITSM tools (ServiceNow, BMC Remedy, Opsview) Deliver end-to-end server patching, including change creation, deployment, and reboots Monitor backups and ensure data recovery and compliance standards ...

required, supporting customers users with first time fixes and account creations Assist with configuration and development of ITSM tools such as Jira Service Management, Remedy, and chat services such as Mattermost. Investigate problems and opportunities in existing processes and contribute to recommending solutions. Oversee and improve ITIL-based service ...

Helpdesk/Service Desk support Knowledge of incident, request, and problem management Hands-on troubleshooting (hardware, software, basic networking) Experience with ITSM tools (ServiceNow, Remedy, Jira, or similar) Strong communication and customer service skills This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. ...

both service delivery and development lifecycles. Experience in managing virtual teams and working with suppliers/third parties. Working knowledge of ITSM tooling (e.g., Remedy desirable). Strong reporting skills using Excel, PowerPoint, Power BI, etc. Good understanding of IT infrastructure and cloud services. ITIL v3 or v4 Foundation ...

e.g. Firewall Assurance, Cloud Access Security Broker (CASB), Cloud Security Posture Management (CSPM) Experience with ITIL processes Working knowledge of ServiceNow and/or Remedy Ticket Management Systems. Security+ Certification, MCSE, MCSA, CISSP, or better Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment ...

complex, high-security environment and enjoys owning and enhancing critical ITSM platforms. The Role You'll take technical ownership of the BMC Remedy platform, ensuring stability, performance, and continuous improvement. Your work will span administration, workflow development, integrations, upgrades, and environment management. You'll also support incident resolution, service …/2) VMware SQL Server (Level 1) PowerShell scripting Networking (Level 1) Strong understanding of ITIL principles Desirable Hands-on experience with BMC Remedy Background working to tight SLAs To learn more, please do reach out to Tom Royston via email on Reasonable Adjustments: Respect and equality are core ...