and telephony) Windows 10/11 device management Intune/SCCM (device deployment, patching, compliance) Active Directory/Azure AD (user and group management, permissions) Exchange Online ServiceNow/Remedy/Freshservice (ticketing & ITSM tools) Mobile Device Management (MDM) solutions Networking basics (LAN/WAN/Wi-Fi troubleshooting, VPN) AV/Meeting Room Tech (Zoom Rooms, Teams Rooms More ❯
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
WWT EMEA UK LIMITED
Experienced in creating both high-level and low-level design documentation, with proficiency in Visio and Ekahau Pro. Familiar with IT service management and collaboration tools such as ServiceNow, Remedy and SharePoint. Highly organised, detail-oriented and focused on delivering a seamless end-user experience. All candidates will need to go through a background check. Must be eligible to More ❯
Creative problem solver with the ability to work autonomously or as part of a team Effectively prioritise workload to meet targets Proficient in MS office tools Experience of using Remedy application For more information on this role, please contact Scarlet Wilson. More ❯
Creative problem solver with the ability to work autonomously or as part of a team Effectively prioritise workload to meet targets Proficient in MS office tools Experience of using Remedy application For more information on this role, please contact Scarlet Wilson. More ❯
incidents and change requests Lead the investigation and resolution of complex incidents Identify process optimisation opportunities and contribute to their implementation Consult specialists where required and determine the appropriate remedy What We're Looking For: Demonstrable experience leading teams in managing and supporting business-critical applications Proven track record of leading multi-disciplinary teams through complex incident investigations and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
efficiency. Manage and maintain multi-vendor, multi-protocol datacenter and backbone networks. Define and develop optimised network monitoring systems. Develop and maintain consistency within the networking infrastructure. Troubleshoot and remedy network related issues. Assist with internal projects as necessary, and work with project managers to set the scope and timelines of new projects to meet completion deadlines. Profile The More ❯
e.g., BT, Vodafone, TalkTalk, Sky). Confident telephone manner and strong interpersonal skills. Ability to work in a fast-paced, high-volume environment. Experience using ticketing or scheduling tools – Remedy experience preferred . Strong organisational and time-management skills. Key Responsibilities: Use the Remedy ticketing system to manage and update customer cases. Schedule engineers to visit customer properties More ❯
