skills. Proficiency in MS Office Suite and MS Project. Experience delivering ICS solutions. Deep understanding of service design and transition. Familiarity with SLAs, OLAs, and enterprise service tools (Helix, Remedy, ServiceNow). Skilled in process mapping and modelling. Experience designing for resilience and security. Current SC clearance. Desirable Skills & Experience Familiarity with Atlassian tools (JIRA, Confluence). TOGAF certification. More ❯
A detail-oriented mindset with strong risk management capabilities Desire Skills: Knowledge of AML CDD processes and banking functions Familiarity with bank enterprise tools such as Release Manager and Remedy Industry certifications in PMP or SAFE Understanding of software development and testing processes Key Responsibilities: Lead and facilitate agile ceremonies to support effective delivery Coordinate across multiple scrum teams More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Run-Time Group Ltd
technical incidents as quickly as possible Identify and investigate repeat issues and faults, initiate and monitor actions to investigate patterns and trends, consulting specialists where required; determine the appropriate remedy and preventative measures; assist with their implementation Develop and document change requests to improve control/reduce risk to security performance and availability. Analyse and assess impact of change More ❯
tests on system releases and upgrades in the test environment. Where anomalies/bugs become apparent as a result of these tests, liaise with the 3rd part supplier to remedy these, documenting them as they arise, and ensuring fixes are implemented and thoroughly tested prior to release into the live environment. Working with Stakeholders to ensure that all parties More ❯
Telford, Shropshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
up to date Problem management Level: working You can: * initiate and monitor actions to investigate patterns and trends to resolve problems * effectively consult specialists where required * determine the appropriate remedy and assist with its implementation * determine preventative measures Strategic thinking Level: awareness You can: * explain the strategic context of your work and why it is important * support strategic planning More ❯
Wellington, Shropshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
up to date Problem management Level: working You can: initiate and monitor actions to investigate patterns and trends to resolve problems effectively consult specialists where required determine the appropriate remedy and assist with its implementation determine preventative measures Strategic thinking Level: awareness You can: explain the strategic context of your work and why it is important support strategic planning More ❯
In Searching For Potential Problems Achieve Excellent User Outcomes Initiate And Monitor Actions To Investigate Patterns And Trends To Resolve Problems Effectively Consult Specialists Where Required Determine The Appropriate Remedy And Assist With Its Implementation Determine Preventative Measures Take Inputs And Establish Coherent Frameworks That Work Essential Skills & Experience: Demonstrable hands on technical experience leading teams in managing and More ❯
In Searching For Potential Problems Achieve Excellent User Outcomes Initiate And Monitor Actions To Investigate Patterns And Trends To Resolve Problems Effectively Consult Specialists Where Required Determine The Appropriate Remedy And Assist With Its Implementation Determine Preventative Measures Take Inputs And Establish Coherent Frameworks That Work Essential Skills & Experience: Demonstrable hands on technical experience leading teams in managing and More ❯
service operating models aligned with ITIL Drive maturity assessments, gap analyses, and roadmap creation Collaborate with stakeholders to embed ITIL-aligned practices across product teams Enhance ITSM tooling (ServiceNow, Remedy, Jira) to support continuous improvement Define metrics that matter-service performance, customer satisfaction, and compliance Champion change through clear communication and stakeholder engagement What You Bring: ITIL v4 (or … v3) certification and deep knowledge of service management principles Proven experience designing and improving ITSM capabilities Hands-on expertise with ITSM tools like ServiceNow, Remedy, or Jira Experience working in product-centric environments Strong documentation and communication skills Ability to build operating models, process flows, and governance frameworks Why Join Us? Work on high-impact transformation projects with leading More ❯
Collaborate with a multicultural team to ensure seamless Exchange Operations. Take ownership of initiatives and troubleshoot Exchange mail flow issues to the root cause. Assist in reviewing documentation, managing Remedy ticketing, and implementing change controls. Communicate effectively with Line of Business (LOB) stakeholders and clients to address technical needs. Qualifications: Bachelor's degree in Information Technology or a related … problem-solving skills with the ability to conceptualise complex issues. Excellent verbal and written communication skills, capable of engaging with technical and non-technical stakeholders. Experience with AppViewX, BMCRemedy, Splunk, and Trend Micro is a plus. A proactive, enthusiastic, and results-driven attitude with a keen attention to detail. Why Join Us? Work in a vibrant and collaborative More ❯
Southwick, Hampshire, United Kingdom Hybrid / WFH Options
Carbon 60
Troubleshoot IM/IX infrastructure Provide SharePoint IX support for the afloat IM lifecycle Act as a focal point for IM and SharePoint related issues for the afloat domain (Remedy process). Support the migration process for platforms moving between fixed and afloat domain in accordance with the migration strategy. Remove data from decommissioning vessels and archive to NHB … projects. Provide IM SME input and feedback on direction to NETOPS DIR Test content of revised Book of Reference BRd7747 before reissue. Attend monthly interop working groups. Respond to Remedy tickets and investigate IM interop issues. Test changes to software/system versions for impact on IM interop. Provision of new FLC sites for L2/L1 areas (Hub More ❯
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Carbon60
Troubleshoot IM/IX infrastructure Provide SharePoint IX support for the afloat IM lifecycle Act as a focal point for IM and SharePoint related issues for the afloat domain (Remedy process). Support the migration process for platforms moving between fixed and afloat domain in accordance with the migration strategy. Remove data from decommissioning vessels and archive to NHB … projects. Provide IM SME input and feedback on direction to NETOPS DIR Test content of revised Book of Reference BRd7747 before reissue. Attend monthly interop working groups. Respond to Remedy tickets and investigate IM interop issues. Test changes to software/system versions for impact on IM interop. Provision of new FLC sites for L2/L1 areas (Hub More ❯