Repairs Manager who possesses the expertise to oversee an extensive portfolio involving 2000 condensation, damp, and mould remediation projects across our properties. Working in Service Delivery, this pivotal role demands a unique combination of technical ability and strong leadership capabilities to guarantee the seamless delivery of efficient and effective … repair solutions, while maintaining our unwavering commitment to exceptional customerservice within an organisation certified as a Great Place to Work . As the Critical Repairs Manager you will play a crucial role in providing technical oversight by meticulously developing actionable repair work packages based on your extensive … surveyors' reports, diagnose repair requirements, and efficiently schedule and allocate jobs, overseeing the entire process through to completion. Ensuring timely resolutions and a seamless customer journey will be paramount, as you strive to enhance the overall customer experience. Leveraging our operational systems, you will effectively manage repair cases more »
Birmingham, West Midlands (County), United Kingdom
Jumar Solutions
IT Service Desk Analyst £200 per day - Inside IR35 via Umbrella Location: Birmingham, West Midlands - Full time onsite 5 days per week - Excellent transport links Midlands based Service Desk resources are required to work on our financial services client's thriving desk until 17/9/24. … The Service Desk Analyst will be required to cover the following- Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams Be the primary point of … contact to accept Self Service requests/tickets, ensuring all the required data is captured, tickets are set to the correct priority level, assigned to the correct internal team for management or apply simple fixes Where demand is reduced, undertake ticket admin tasks such as call chase ups, keeping more »
Adobe software Good organisation, communication and incident/request management skills Mobile device knowledge, BES and ActiveSync, apple, android, blackberry skills Good communication and customerservice skills Good problem solving and troubleshooting skills Experience in working for a large organisation supporting hundreds of users. Ability to work within more »
month contract with potential to extend. This role does fall inside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory Strong CustomerService skills. DBS check is required. If you are interested in this role and would like to understand more then please click apply. more »
Solihull, West Midlands, West Midlands (County), United Kingdom
Randstad Technologies Recruitment
a Salesforce Administrator. In this role, you will play a crucial part in optimizing their systems and processes, driving efficiency and excellence across their customerservice and portfolio management functions. Responsibilities- Assist users with system issues and ensure prompt resolution. Gather user requirements to enhance system functionality. Customize more »
THE ROLE: *Scheduling engineers/trainers works *Monitoring PPM performance *9-month Fixed Term Contract *Office based THE PERSON: *Previous experience in Sales/CustomerService/Coordinating *Experience in an office environment *Diary Management *Local to Solihull Reference Number - BBBH220971da Birmingham, Solihull, Sutton Coldfield, Tamworth, Lichfield, Coventry more »