Warwick, Warwickshire, West Midlands, United Kingdom
Randle Engineering
administrator. Respond to operational issues and emergencies promptly, implementing corrective actions and contingency plans, as necessary. HR Assist with HR related tasks, including recruitment, onboarding, appraisal admin as required, and employee record management. Work alongside the engineering manager to ensure internal HR in managed. Collaborate with department heads and senior more »
Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
CCA Recruitment Group
outsources stakeholder relationships? Do you have experienced in creation and delivery of training material and plans? The Learning & Development TrainerLead will lead the effective onboarding and skills development of the Contact Centre teams (both internally and outsourced BPO partners). Working collaboration with the operations leadership team to help build … class experience and aim to be first call resolution. Key Responsibilities of the Learning & Development Lead Trainer: Design and delivery of effective customer service onboarding and continuous training Lead the 2 Trainers to ensure exceptional inductions and ongoing customer service training Identify training gaps Evaluate effectiveness of training delivered to more »
