1 to 4 of 4 Contract User Experience Jobs in the West Midlands

guidance and support to other team members on problem management practices. Participate in scrum ceremonies e.g. Sprint planning, review, retrospective, stand-up Knowledge/Experience Essential : Relevant experience in Problem Management. Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. Knowledge of ITIL framework and best practices. Strong oral and written communication skills with … demonstrable experience communicating cross-functionally with end users and product owners in formal and informal settings. Ability to use Microsoft Office 365 products and Microsoft Teams Desirable : Certification in ITIL Foundation or relevant field. Experience with data analysis and reporting tools. Knowledge of industry standards and regulations related more »

themselves on our cutting-edge technology and commitment to excellence. The team is dedicated to creating impactful solutions that drive progress and enhance the user experience. Job Overview They are seeking a skilled Technical Writer to join our dynamic team. The ideal candidate will have a knack for translating … complex technical information into clear, concise, and user-friendly documentation. This role involves working closely with our engineering and support teams to document and diagram internal infrastructure tools, as well as creating comprehensive support documentation for end-users. Key Responsibilities - Documentation Development: Create, update, and maintain detailed documentation for … internal infrastructure tools, ensuring clarity and ease of use. - Support Documentation: Develop user guides, FAQs, and troubleshooting manuals for end-users, helping to minimize support requests and enhance user experience. - Diagrams and Visual Aids: Design and produce technical diagrams and flowcharts to represent system architectures, processes, and workflows. more »

out fixes and upgrades to software, as needed. Securing software to prevent security breaches and other vulnerabilities. Collecting and reviewing customers' feedback to enhance user experience. Suggesting alterations to workflow in order to improve efficiency and success. Pitching ideas for projects based on gaps in the market and technological … advancements. Requirements: Degree in computer science, software engineering, or an adjacent field. Prior experience at all phases of the software product life cycle, from conception to extinction. Experience using an array of automation tools. Familiarity with software security methods. Demonstrated experience using a wide variety of coding more »

out fixes and upgrades to software, as needed. Securing software to prevent security breaches and other vulnerabilities. Collecting and reviewing customers' feedback to enhance user experience. Suggesting alterations to workflow in order to improve efficiency and success. Pitching ideas for projects based on gaps in the market and technological … advancements. DevOps Engineer Requirements: Degree in computer science, software engineering, or an adjacent field. Prior experience at all phases of the software product life cycle, from conception to extinction. Experience using an array of automation tools. Familiarity with software security methods. Demonstrated experience using a wide variety more »