1 of 1 Permanent Windows 10 Jobs in Birmingham

fast-paced manufacturing environment. Key Responsibilities: Provide 2nd line technical support for escalated IT incidents and service requests Troubleshoot and resolve issues across Windows 10/11, laptops, desktops, and peripherals Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive Manage user accounts and permissions … accurate documentation of work completed Skills & Experience Required: Previous experience in a 2nd Line IT Support/Service Desk role Strong knowledge of Windows operating systems (Windows 10/11) Experience supporting Microsoft 365 and Active Directory Good understanding of basic networking concepts Experience ...