1 to 17 of 17 Permanent Support Engineer Jobs in Cheshire

Technical Support Engineer Role : Resolve technical support escalations and support customers Location : Daresbury office, Monday - Friday standard hours WHY? Fast growing & leading Technology Consultancy Competitive basic + benefits Do you have experience with Hyper-V and VMware? Have you been in a 2nd or 3rd line … technical support role and looking to progress your career? Do you want to work for a friendly forward thinking IT Consultancy? Our client is an established IT/Technology Consultancy serving customers across the UK. They have an exciting opportunity for an enthusiastic Technical Support Engineer. This is … a senior position within the team and you will support onboarding of customers and deputise for the team lead when needed. In this role you'll use your communication skills and technical expertise to resolve technical escalations and issues whilst also supporting the onboarding of customers. This is a more »

IT Support Engineer IT Support Engineer – Runcorn – Up to £35,000 + Benefits An exciting opportunity for a strong 2nd Line IT Support Engineer looking to progress into a 3rd Line IT Support Engineer role. Runcorn based IT Service provider. Reporting into … office with a Pool Table for some friendly office competition Paid for social events. Perkbox Childcare Vouchers Paid for Training and development opportunities. IT SUPPORT ENGINEER ESSENTIAL SKILLS: To be considered for the IT Support Engineer position, you will have some experience within an MSP environment … and you will have a keen interest in Service Engineer work. You will also have a great understanding of the following… O365 Administration Active Directory Azure VMware or Hyper-V Networking fundamentals Ticketing systems TO BE CONSIDERED: Please either apply through this advert or emailing me directly via wesley.farrington more »

Chroma is currently looking for an Application Support Engineer to join an established SAAS company as part of their IT and product team. Offering up to £30K and hybrid working (3-days per week on-site in the Warrington area), this is an excellent opportunity for someone with … years of experience who is looking to grow within a company. The Application Support Engineer role will suit someone with an ambitious attitude who is confident communicating directly with customers. As an Application Support Engineer you will be working closely with both the IT support … team to appropriately troubleshoot and proactively tackle any client issues with the app. Day to day you will be: Providing 1st and 2nd line support Identifying ongoing issue trends Assist with new release testing Reporting on and summarizing high-level risks Application Support Engineer Essential requirements: Experience more »

Operational Technology Support Engineer Our client, a leading engineering and maintenance provider, is seeking an Operational Technology Support Engineer to join their team. With a focus on enhancing the efficiency of assets and reducing maintenance costs, our client supports customers across various sectors, including automation, energy … manufacturing, and more. As an Operational Technology Support Engineer, you will play a crucial role in providing technical support and assistance for operational technology applications, ensuring optimal performance and user satisfaction. Main Responsibilities: Provide technical support and assistance to end-users across UK-wide operational sites … technology applications. Develop and maintain technical documentation to facilitate user understanding and self-help resources. Work proactively with operational teams to facilitate upskilling and support citizen development capability. Conduct training sessions and workshops for users with limited technical experience. Continuously monitor and evaluate the performance of operational technology applications more »

Role: L1 Support Engineer Job Type: Permanent Location: Warrington, United Kingdom Ready to utilize your knowledge and experience in handling and resolving user tickets? Are you passionate about identifying problems, analyzing the situation, and making appropriate recommendations/decisions? Join us as an L1 Support Engineer … It means more. TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK … endless learning opportunities. and maintain a team of high-performing individuals. strong relationships with a diverse range of stakeholders. The Role: As an L1 Support Engineer , you will be responsible for handling, understanding, acknowledging, categorizing, and resolving the user tickets. Key Responsibilities: Own queue management – Timely case acceptance more »

1st Line Support Engineer - MSP - £28 ,000 + on-call/call out fees Middlewich/Cheshire An award-winning MSP possessing over 20 years experience covering the North West, are looking for a 1st/2nd Line Support Engineer with a good knowledge of Windows … Server, Virtualisation and Networking & Security to join the experienced team. As Support Engineer you will have gained significant 1st line helpdesk experience providing varied technical support to customers and potentially had exposure to on-site support. It would be highly beneficial if you have gained this experience more »

Senior IT Support Engineer - MSP - £40,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a Senior IT Support Engineer with a broad knowledge of Windows Server, Virtualisation and Networking … Security to join the experienced team. Ideally a proficient Senior IT Support Engineer with a breadth of technical experience, preferably gained from a similar MSP environment, who importantly would be confident talking solutions and specifying ideas to customers and liaising with suppliers. This is an office-based role more »

IT Support Engineer (1st/2nd Line) Company Overview My client is a leading managed service provider of computer and telecom services to small and medium-sized businesses. Committed to outstanding customer service, they utilise corporate-grade systems and specialist support software. Job Description We are seeking … a Support Desk Team Leader to join our dynamic support desk team at our office. The role involves both remote support and onsite visits to customer sites as needed. Key responsibilities include: Managing customer support requests and logging support tickets Responding to customer alerts from … our monitoring system Providing 1st and 2nd line support over the phone Conducting onsite visits to resolve issues or assess requirements Promoting and selling service contracts, system upgrades, and other services beneficial to customers Ensuring the helpdesk is up-to-date and conducting daily ticket reviews Responsibilities Report to more »

Operational Technology Support Engineer Our client, a leading engineering and maintenance provider, is seeking an Operational Technology Support Engineer to join their team. With a focus on enhancing the efficiency of assets and reducing maintenance costs, our client supports customers across various sectors, including automation, energy more »

necessary value in servicing our clients. This is an exciting career opportunity for someone who values advancement, growth, and high-quality work. The Production Support Engineer Supervisor will provide oversight of Production Support Engineers (Level 2), processes and ticket queues as well as support our eTips … can be escalated to product as needed Recommend and lead process improvements initiatives Partner with the product team to share data insights on common support cases that drive volume or friction in the experience and work with them to help prioritize a fix, process improvement, or enhancement. What You … Will Need Preferably several years of experience providing Level 2 application support Previous supervisory experience in overseeing a technical support team Strong user-facing, customer service and communication skills Advanced troubleshooting, analytical and multi-tasking skills Working knowledge of SQL Advanced Excel knowledge Able to work autonomously and more »

Role: IT Support Engineer Location: Cheshire/Crewe Salary: Up to £28,000 Reporting to: Technical Manager Overview: Join our dynamic team as a Technical Support Specialist, where you'll play a pivotal role in delivering top-tier IT assistance to our valued clientele. Embrace a vibrant … growth and rewards initiative, while enjoying competitive benefits and ample opportunities for career advancement. Key Responsibilities: * Collaborate closely with team members to provide comprehensive support solutions. * Deliver first-line helpdesk assistance to customers, addressing inquiries with efficiency and professionalism. * Conduct on-site installations and offer hands-on support … well-groomed appearance. * Exhibit outstanding punctuality and attendance records. This role is suitable for a candidate who is looking to get into a technical support role. If you are interested then please apply or send your CV to ( tom . craig @ nextech - group . co . uk more »

Cogent Staffing are recruiting for IT Support Engineers, mainly 1st line support with some 2nd, for our client based in Holmes Chapel, Cheshire. This is a full time office based role. Shifts & salary: Full time permanent role, based in the office. Monday to Friday, occasional weekend work if … required. 8am – 5pm or 9am – 6pm, with flexibility £28,000 per annum Key responsibilities: Handling customer support requests and logging support tickets in a timely manner. Constant customer dialogue via telephone. Responding to customer alerts produced by internal monitoring system. Providing 1st and 2nd line support, escalating … technology Wi-Fi systems Microsoft Windows Server 2016 (desirable) Active Directory (desirable) Apple Mac (desirable) Key requirements: Has 2+ years experience in an IT Support role. Confidence in all key knowledge listed. Analytical and problem solving. Confident communicator, with strong telephone manner. Academic experience in IT, GCSE minimum level. more »

My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support more »

IT Service Desk is a busy, dynamic, fast paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure … they need to do their roles to achieve our business objectives. We are looking for customer focussed people to join our IT department to support our colleagues both hands on in the office and remotely across the UK. This role would suit someone looking for their next role in … and environments compliance monitoring and proactive/reactive management of issues of escalated colleague service requests or incidents as assigned within SLA 1st Line support/Service Desk in busy periods new hardware such as PCs, Laptops, iPhones and iPads. end user compute support tasks with 3rd party more »

Role: Senior Technical Support Location: Cheshire/Crewe Salary: £35,000 - £40,000 Industry: Managed Services Benefits: 28 days Holiday, car allowance and pension Are you ready to elevate your career in IT support? We're on the lookout for a Senior Technical Support champion to join … revel in the convenience of free parking. * Embrace a generous 28 days of annual leave to recharge and explore. Your Responsibilities: * Collaborate with and support our dynamic team, fostering a culture of success. * Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or … client site visits. * Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients. * Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment. * Embrace flexibility by tackling additional duties as needed, rising to meet evolving more »

Prestigious opportunity with a UK Market leader for an O365 & Managed Services Engineer! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual with a passion for technology. We are a continually expanding team providing support within Operations, Applications, Service Desk and Infrastructure. If … migration projects. Projects and project management. Manage and maintain all elements of the Infrastructure. Provide appropriate levels of training to all employees as required. Support new business introduction ensure processes are compatible with UKPS. Support Profit Centres in all aspects of operational processes. If you possess a combination … of some of the following skills then LETS TALK! Proven track record in O365 support System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including more »

Established IT Services Company based in Chester looking for a Field Engineer to join their expanding team in a thriving MSP environment offering a wide range of IT services and solutions. You will be required to carry out work at our head offices in Chester as well as client … the UK. You will also be required on occasion to work within our two datacentres which are in Chester and Leeds. Providing on-site support and installations where no two days are the same, this is an important role within the company and the successful candidate will have an more »