26 to 37 of 37 Permanent IT Support Jobs in the East of England

IT Support Engineer – Join a growing tech company in Hertfordshire 💰 Up to £35,000 🏡 Hybrid working – 3 days per week in Watford/2 days working from home 💻 Tech Stack – Office 365, Active Directory, InTune Burns Sheehan is working with a Hertfordshire-based company which is embarking on … of 200 people, headquartered in Watford. They have completed several acquisitions over recent years and have won numerous awards during this time too. To support this recent growth, they are looking for an IT Support Engineer to join the team of 4 others to provide technical support to users and ensure that IT is running effectively within the business. This is a great opportunity to join a high-performing technical team and would be ideal for someone with previous Service or Help Desk experience, strong understanding of Microsoft products (O365, AD, InTune, Windows) and with more »

Job Title: IT Customer Support Location: Greater Ipswich Salary: £22,000 - £25,000 Per Annum Cooper Lomaz are excited to offer a career opportunity with an expanding company located close to Ipswich. As they continue to grow their business, they are looking for a IT Customer Support to join their team. This is a full-time permanent role where you will be providing IT support to their customers. Role Overview: This role will see the suitable candidate be the first point of contact for the customer and you will need to listen to the … the applications. Log all tickets and communication onto the company's CRM system, keeping up-to-date records of all interactions. Provide first-line support or escalate to the relevant team members. Required Skills: Customer service experience is essential in this role. You will need to enjoy problem-solving more »

Job Title: 2nd Line IT Application Support Consultant Location: Bury St Edmunds Salary: £35,000 - £40,000 per annum Cooper Lomaz are in partnership with a leading business in their sector to source an experience IT Application Support Consultant. This role is a full-time permanent … joining the company at an exciting time, as they continue to go from strength to strength and grow their team. Role Overview: As a IT Application Support Consultant you will play a crucial role in ensuring the continuous availability of the software our client develops in house. This … is a customer facing role where you will be responding to inbound tickets, and calls. You will also provide support to the 1st line consultants, demonstrating a willingness to learn and mentor. Role Responsibilities: Triage, troubleshoot and resolve inbound calls and tickets at a 2nd line level. Mentor 1st more »

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as … always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing 2nd Line Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical more »

IT Service Desk Analyst I have a really exciting opportunity with a company who are looking for an IT Service Desk Analyst. The company are leaders in their field and use cutting edge technologies, which you will support and gain exposure too, making this an excellent position … any analyst looking to learn new skills. The team prides itself on delivering a first-class service to the global user base, and the IT Service Desk Analyst will support senior stakeholders to ensure the IT systems are running effectively and efficiently. You will receive two weeks … of paid training where you are taught how to support the company's cutting edge technologies, as well as training on soft skills to ensure a white-glove service is delivered. Desirable Skills Windows 7/11 and Office 365 (desirable but not essential) Experience working within a professional more »

vehicle essential for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. … You will travel to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer … with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as more »

vehicle essential for this role This is a home based role where you will report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. … You will travel to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer … with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as more »

is essential for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must be in commutable distance of these areas. … You will travel to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer … with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as more »

The purpose of your role will be to provide 1st line technical support to telephone requests, email requests and on-site requests from users. Key tasks Advanced troubleshooting and escalations, working with senior staff on issues passed from first line support. On site installation support, working with senior … IT staff on new installations and break fix to onsite equipment including networking, servers and cloud platforms. Incident Management, working with senior IT staff on critical incidents and outages. Troubleshooting hardware and software issues and escalating or remediating as required. About You You should have 1 – 2 years … experience working in IT in a first line role with the desire to move ahead. The IT Support Engineer job is based in Braintree and is paying £25,000 to £27,000 according to your experience.The package includes full training and support from a friendly team more »

3rd Line Support Engineer – Hybrid (Cambridgeshire) – £35k + £8k on call 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rd Line Support professional, looking for a new challenge in … infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support the development of your career? If so, I have a fantastic opportunity for you! I’m looking to speak with individuals who are experienced … to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily network and infrastructure support and analyse system requirements Analyse existing infrastructure and make recommendations for improvements Resolve technical problems to meet business requirements Investigate service, system and process more »

efficiencies and processes of their end-users within their specialist markets. This organisation is a fully remote company and they are looking for an IT Services Support Manager who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the … would be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. Your new role As a Service Support Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond … the successful delivery of support outcomes. You will strive to elevate support across the organisation, from the Service Desk to our Dev Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL more »

Responsibilities You will provide support to the IT Hardware and Software Asset Manager in all areas of IT asset administration We ask that you have administration, organisational and customer service skills to help ensure Client IT Hardware & Software Assets are allocated observing our agreements and policies. more »