1 to 25 of 57 Permanent Support Engineer Jobs in the East of England

Lead Engineer Production and Product Support Location: Hingham, Norfolk (NR9) Office based role Salary: Competitive Job Type: Full Time, Permanent 38 hours per week (Mon Thurs 8 hours, Fri 6 hours) As our Lead Engineer of Production and Product Support, you will provide technical assistance and more »

Job Description: Technical Support Engineer (Field-Based, Flow Control Products) Job Summary: We are seeking a skilled and dynamic Field-Based Technical Support Engineer to join our team specializing in flow control products. The Technical Support Engineer will be responsible for providing on-site … technical assistance, troubleshooting, and support for our range of flow control products. The ideal candidate will have strong technical knowledge, excellent problem-solving skills, and the ability to deliver exceptional customer service in the field. Key Responsibilities: On-Site Technical Support: Provide on-site technical support and … experience Education: Bachelor’s degree in Engineering, Mechanical, Electrical, or a related field preferred. Experience: Minimum of 2 years of experience in a technical support role, preferably with flow control products or related industries. Technical Skills: Strong understanding of flow control products, including valves, regulators, actuators, and related systems. more »

The purpose of your role will be to provide 1st line technical support to telephone requests, email requests and on-site requests from users. Key tasks Advanced troubleshooting and escalations, working with senior staff on issues passed from first line support. On site installation support, working with senior … You You should have 1 – 2 years’ experience working in IT in a first line role with the desire to move ahead. The IT Support Engineer job is based in Braintree and is paying £25,000 to £27,000 according to your experience.The package includes full training and … support from a friendly team as well as industry recognized qualifications. You must have a driving licence and own a car since occasional travel to other sites is required. more »

Title: IT Support Engineer Location: Ipswich, UK Sector: Food & Beverage Salary: Competitive + benefits Contract: Permanent SciNova are excited to be partnered alongside one of the UK's fastest growing Food & Beverage organisations - They've recently built a state-of-the-art facility in the Ipswich area and … on fostering a collaborative and growth-oriented work environment where employee development is a priority. If you are a tech-savvy, well-rounded IT support expert and interested in working in a people-led culture, get in touch today. Role responsibilities: Provide first-line technical support to end … requirements: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 5+ years experience as an IT Support Engineer or in a similar role. Extensive Google suite expertise. Strong knowledge of MS 365 Office suite. Proficiency in troubleshooting hardware, software, and more »

champion your success every step of the way. Ready to shape your future? Explore opportunities with us today. We are looking for an Application Support Engineer, for our well-known client from the IT industry Location: Stevenage, Hertfordshire Type of Work: onsite/B2B We are for looking … someone: Responsible for the efficient operation and support of applications within the Mechanical Design Department Specializing in, identifying, and solving problems and advising users Responsibilities: Provide extensive end user support for Mechanical Design application for over 3000+ users. Be responsible for delivering support across 3 UK sites … for user problems and system errors Confidently be able to present complex subjects to different target audiences. Requirements: Good knowledge of application/s support Adaptability to different personalities and levels of user knowledge. Good verbal and interpersonal communication skills. Ability to work autonomously. 1st/2nd level operations more »

Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network … devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Primarily responsible for working day to day user support activities, as well as supporting system maintenance activities such as – application bug fix, and project deployment support. Troubleshoot and repair desktop computers tenure they … application issues ,Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds and maintaining inventory for computers ready deploy Provide support to VIP business users more »

compressors, diesel generators, light towers, and pumps, catering to various industries worldwide. Job Summary: Our client is seeking a highly skilled and motivated Technical Support Engineer with a focus on power generators, particularly dewatering pumps and lighting towers. As a Technical Support Engineer, you will provide … performance and reliability of their site based products. You will work closely with our sales, service, and engineering teams to deliver top-notch customer support and technical solutions. Key Responsibilities: Technical Support: Provide technical support and troubleshooting assistance for dewatering pumps, lighting towers, diesel generators to customers … and service technicians. Diagnose and resolve technical issues related to product performance, operation, and maintenance. Offer remote and on-site technical support as needed. Experience: Proven background in mechanical electrical technical support or field service for Lighting towers, dewatering pumps, power generation systems, particularly diesel generators. Strong background more »

3rd Line Support Engineer – Hybrid (Cambridgeshire) – £35k + £8k on call 3rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rd Line Support professional, looking for a new challenge … infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support the development of your career? If so, I have a fantastic opportunity for you! I’m looking to speak with individuals who are experienced … to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily network and infrastructure support and analyse system requirements Analyse existing infrastructure and make recommendations for improvements Resolve technical problems to meet business requirements Investigate service, system and process more »

Job Title: 2nd Line Support Technician Location: Basildon, Essex Salary: Up to £37,000 per annum About Us: Join our Basildon-based IT services company, known for innovative technology solutions and customer-focused service. Key Responsibilities: Provide 2nd line technical support via phone, email, and remote assistance Troubleshoot … and resolve hardware/software issues Assist with IT equipment and system setup/maintenance Escalate complex issues to 3rd line support Document support activities and resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows 10/11, Windows Server 2016/2019 Active … Networking (TCP/IP, DNS, DHCP, VLANs) Endpoint security solutions (antivirus, firewalls) Backup and recovery tools (Veeam, Altaro) Requirements: 2+ years in 2nd line support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills Excellent communication skills Relevant IT certifications more »

Job Title: IT Support Engineer Location: Watford Salary: £30,000 - £35,000 per annum Are you a tech-savvy problem solver with a passion for helping others? Join our dynamic team in Watford as an IT Support Engineer! What You'll Do: Provide top-notch technical … support to our staff and clients. Troubleshoot hardware and software issues. Assist in network maintenance and system upgrades. Required Technologies: Windows and macOS operating systems Microsoft Office 365 Active Directory Networking (TCP/IP, DNS, DHCP) Virtualization (VMware or Hyper-V) Basic knowledge of scripting (PowerShell, Bash) What We more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry … per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry … per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a more »

Job Title: IT Support Engineer Location: Sandy Salary : £32,000 plus £500 a week on call bonus approx. 1 week per month Henderson Brown is delighted to be partnering with a major player within food manufacturing who are seeking an IT Support Engineer. This role offers day … to-day support of desktop applications and IT systems across various UK sites, primarily based in Sandy. The ideal candidate will have excellent communication skills and a strong customer focus. Tasks will be varied, ranging from deskside and basic 2/3rd Line Support to project work, providing … a hands-on environment to develop IT skills across a wide range of technologies. A current driving license is required for on-site support, sometimes at unsociable hours, with travel to other sites as needed. Responsibilities but not limited to * Adhere to IT Systems Policies and Procedures * Resolve helpdesk more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field … Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »

Job Title: Support Desk Engineer Location: St Albans Job Type: Full-Time Key Responsibilities: Provide first and second-line technical support for all IT-related issues. Troubleshoot and resolve issues related to Windows Server, Windows OS 10/11, Office 365, VMWare, and Networking. Assist in the … and monitor network performance to ensure optimal operation. Perform regular system updates, patches, and security measures to maintain system integrity. Document and track all support requests, ensuring timely and effective resolution. Collaborate with other IT team members to escalate and resolve complex issues. Provide training and guidance to end … users to enhance their technical skills and understanding. Required Skills and Qualifications: Proven experience as a Support Desk Engineer or similar role. Previous experience working for a Managed Service Provider (MSP) is required. Strong knowledge and hands-on experience with Windows Server and Windows OS 10/11. more »

Job Title: 1st Line Support Engineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full Time Working Hours: 40 hours … per week, Monday to Friday Out of hours support also required on a rota basis (additional on-call allowance paid in respect of this) Start Date: ASAP Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best … individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely, by effectively managing all support requests through to resolution whilst more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part of a growing … Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and … solutions leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and extensive more »

Lead Engineer Production and Product Support Location: Hingham, Norfolk (NR9) Office based role Salary: Competitive Job Type: Full Time, Permanent 38 hours per week (Mon Thurs 8 hours, Fri 6 hours) As our Lead Engineer of Production and Product Support, you will provide technical assistance and … role will include diagnosing problems and finding solutions to issues found by our suppliers, production and our customers. Supporting our customers with any technical support and information required, including problem solving, finding fixes to issues found with the seat in the field, and working out how to implement these … multiple engineering tasks and projects, ensuring they adhere to required timings, specification, budget, product cost, weight, and quality. In your role as our Lead Engineer Production & Product Support, you will: Lead a small team of engineers, providing technical assistance to the Mirus production and supply chain teams. Lead more »

IT Support Engineer Salary: Up to £30K DOE Location: Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a … critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Maintaining appropriate … date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to the Service Desk Manager. Providing support and guidance to colleagues on IT-related matters. Experience: 12 months experience of Helpdesk support Practical experience with Office 365 Admin Centre, Exchange more »

Second Line IT Engineer Location: Cambridge - Hybrid Salary: £29,000 per annum Second line IT engineer - Role Overview: They are seeking to hire a Second Line Engineer, where the individual will play a crucial role in providing technical support, maintenance, and customer service. This role offers … support. Their end-to-end independent technology consultancy helps organizations understand and derive real value from their technology systems and investments. Second line IT engineer - Principal Duties : • Provide technical support and maintenance for user-based IT hardware and software. • Conduct full diagnostics with end users to enable ticket … workload efficiently. • Research and learn new technologies/solutions under pressure. • Share knowledge and contribute as a strong team player. S econd line IT engineer - Requirements: • GCSE or equivalent preferred. • 1 year of experience in IT support and customer service preferred. • Exposure to technologies including: ○ Windows Server more »

Lead Engineer Production and Product Support Location: Hingham, Norfolk (NR9) Office based role Salary: Competitive Job Type: Full Time, Permanent 38 hours per week (Mon Thurs 8 hours, Fri 6 hours) As our Lead Engineer of Production and Product Support, you will provide technical assistance and … role will include diagnosing problems and finding solutions to issues found by our suppliers, production and our customers. Supporting our customers with any technical support and information required, including problem solving, finding fixes to issues found with the seat in the field, and working out how to implement these … multiple engineering tasks and projects, ensuring they adhere to required timings, specification, budget, product cost, weight, and quality. In your role as our Lead Engineer Production & Product Support, you will: Lead a small team of engineers, providing technical assistance to the Mirus production and supply chain teams. Lead more »

We are for looking someone with broad knowledge but not specialist in App support and infrastructure Applications, End User Support Provide extensive end user support for Mechanical Design application Ideally have spent significant time administering/configuring Windchill and completed Windchill Windows 10 OS/Windows Server more »

2nd Line IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 2nd Line IT Support Engineer to join the team. As a leading technology company, you will become part of a reputable organisation dedicated … looking to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in either a support desk or field/customer facing role Windows Server OS & Desktop OS experience O365 & SharePoint Administration Active Directory, Azure AD Azure configuration and maintenance … Technologies such as Veeam Good working knowledge with switches (Ubiquit, Meraki, HP Aruba) The roles and responsibilities of the role include administering T1 & T2 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment and line management more »

Job Title: Technical Support Engineer- Dewatering Pumps and Light Towers Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase parts … service sales. Key Responsibilities: To provide customers with technical support for Dewatering Pumps and Lighting Towers Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when required. Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as required. Attend annual more »