ATTENTION! 2ND LINE SUPPORTENGINEER WANTED! Elevate your career in the dynamic world of IT Support! We're on the lookout for a 2nd Line SupportEngineer to thrive in our client's fast-paced environment. Have you got 2nd Line Support experience? Are … opportunity to develop your career? Ready to make your mark? Read on and be part of something extraordinary! Key Responsibilities for the 2nd Line SupportEngineer: Keep the IT Documentation up to date Manage multiple tickets and projects Assisting technical support requests within the team and working … tickets and projects Ensure good communication with both customers and staff Meet and exceed SLAs Occasional overtime offered Skills Required for the 2nd Line SupportEngineer: Strong written and spoken communication skills Experience working with Microsoft technologies (incl. Active Directory, Windows Server, Office 365) Experience of working with more »
Product SupportEngineer and C#/Unity Developer 💰 up to £47,000 + benefits 📍 REMOTE or HYBRID in London Office (near Canada Water). Must be based in the UK. Are you interested in becoming a Product SupportEngineer for a well-established start-up leading … commercial teams as they create immersive collaboration software. Your responsibilities will include: Hands-on C# and Unity development (80% of your week) Addressing technical support issues (20% of your week) reported by customers, promptly releasing hotfix patches, updating documentation, and assisting with testing new features Handling customer support … a point of contact for software queries, and articulating technical issues to the development team. You'll be a great fit for this Product SupportEngineer opportunity if you have: A minimum of 2 years' experience in C# and Unity development and support responsibilities Proficiency in code more »
Job Title: IT SupportEngineer Location: Leeds, UK Salary: £27,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology … vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused IT SupportEngineer to join our team in Leeds. As an IT SupportEngineer, you will play a crucial role in providing top … notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft more »
Employment Type: Permanent
Salary: £24000 - £27000/annum Training - Hands on - Exposure
ITOC SupportEngineer A highly successful IT and telecommunications services company based in central London seek a communicative ITOC SupportEngineer to join their busy team, to carry out a variety of technical and coordination tasks to meet customer requirements. TYPE: Full Time, Permanent, Shift WORKING … Wharf SALARY: Up to £36,000 depending on experience + £1,300 shift allowance + All transport costs covered (up to Zone 6) ITOC SUPPORTENGINEER RESPONSIBILITIES: • Manage a variety of IoT/Network (Data, Voice, Mobile services) alerts/reports and customer fault calls from internal technical … with fault history • Contact and co-ordinate 3rd party suppliers, Mobile Operators, or other resources, to help achieve trouble resolution • Notify the On Call Support/LM of issues which require escalation, customer questions/complaints or requirements & new business opportunities • Visit customer premises with 3rd party vendors as more »
Application SupportEngineer London (Hybrid 2 days a week in the office) Permanent £55,000 - £70,000 depending on experience The Background We are partnered with an innovative IT Management Consultancy based in London but with a global presence who are leading advisors in their industry by creating … lasting value for their clients. Due to growth within the business they are looking for an Application SupportEngineer with exceptional troubleshooting skills to join the team. The day-to-day focus on the role is to work with stakeholders and team members to define application requirements, identify … solutions then implement, test, document and support the end solution. This is an exciting opportunity that will include a broad range of tasks such as integration, automation and enhancing the current environment. Please note that the role will be part of the teams on call rota which will require more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Premier Technical Recruitment
Engineering and Technical Customer SupportEngineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise … in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer SupportEngineer … with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer SupportEngineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing more »
SupportEngineer (2nd line Windows O365 Azure VMWare) Epsom to £45k Do you have experience of supporting users within a Microsoft Windows/Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a SupportEngineer you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where necessary to the 3rd line team. Some of your other key … flexibility around start and finish times). Requirements: You have experience working in a help desk/service desk environment in a 2nd line support function You have a strong knowledge of Windows, O365, Azure, Active Directory, Group Policy and Microsoft Exchange/Exchange Online You have experience with more »
Attention: Passionate 1st/2nd Line SupportEngineer Wanted! Elevate your career in the dynamic world of IT Support! We're on the lookout for a driven 1st/2nd Line SupportEngineer to thrive in our fast-paced environment. Ready to make your mark … Read on and be part of something extraordinary! Key Responsibilities for the 1st/2nd Line SupportEngineer: Meet and exceed SLAs Assist technical support requests within the team Ensure good communication with both customers and staff Keep the IT Documentation up to date Manage multiple tickets … Skills Required for the 1st/2nd Line SupportEngineer: Experience working with Network technologies (Firewall, Switches, Routers, Wi-fi) Experience working with Microsoft technologies (incl. AD, Windows Server, 365) 1st/2nd Line Service Desk Experience Exceptional customer service skills and engagement and strong written and spoken more »
Brockworth, Gloucestershire, United Kingdom Hybrid / WFH Options
Jonathan Lee Recruitment Ltd
We are working with a global engineering client based in Gloucester. Supporting an international customer base, seeking a Graduate IT Technical SupportEngineer to provide IT support, this would suit an IT graduate or an individual with 1-2 years’ experience in an IT capacity. In your … first few weeks in this IT Technical SupportEngineer role, you can expect to: Manage and support IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, mobile devices, and other necessary equipment Respond to technical support calls … members or clients, providing effective communication to resolve issues promptly Test disaster recovery procedures to ensure business continuity To apply for this IT Technical SupportEngineer role, you will also require the following: The ability to analyse problems swiftly and skilfully, coupled with patience and perseverance Possess and more »
Employment Type: Permanent
Salary: £27500 - £29000/annum Private medical, employee welfare, L
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Penguin Recruitment
2nd Line SupportEngineer - Guildford, Surrey. £30000-£40000 + Microsoft training + Benefits Leading MSP with offices across the South, are looking for a 2nd Line SupportEngineer to work with Public and Private sector clients across the South East. The position is hybrid based and … will join an existing 2nd line team. The 2nd Line SupportEngineer will require: Proven track record working at a 2nd Line SupportEngineer level, with experience working for an MSP preferred (not essential) Experience in 3rd line support beneficial Excellent communication skills and be … able to demonstrate the ability to translate technical issues to non-technical staff. Strong desktop support skills with an eye for detail and excellence. A strong understanding of the Service Management Environment (ITIL). Driving license Being a premier Microsoft partner, candidates who can demonstrate a strong understanding of more »
2nd Line SupportEngineer - Northampton Salary: Up to £40,000 per annum Our client, a dynamic and rapidly growing company, is seeking a highly skilled 2nd Line SupportEngineer to join their talented IT team. This is an exciting opportunity for an individual with a passion … for technology and a proven track record in providing excellent IT support. Responsibilities: Provide second-line technical support to end-users, resolving hardware and software issues promptly and effectively. Manage and troubleshoot Active Directory, Office 365, Team Viewer, and Adobe-related problems. Collaborate with the IT team to ensure … seamless delivery of IT services. Handle escalated support issues and work towards timely resolution. Maintain and update documentation related to IT processes and procedures. Assist in the evaluation and implementation of new technologies. Collaborate with other teams to contribute to ongoing projects. Requirements: Proven experience as a 2nd Line more »
Application SupportEngineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application SupportEngineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for … an experienced Application SupportEngineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with … partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling more »
WSR are recruiting for a Trainee Sales SupportEngineer for our esteemed client in Milton Keynes. Role Type: Apprenticeship Location: Milton Keynes Salary: £25k to £30k DOE We are looking for an energetic, passionate and motivated individual to join our client's team as a Trainee Pre Sales … to become an integral member of an innovative and inspiring team, then this could be the golden opportunity you're looking for! Trainee Sales SupportEngineer Requirements: Engineering education and background (this is not essential, but you should have a very keen interest in engineering) Passionate and energetic … your training) Full clean UK driving license is essential Flexibility to spend approximately 2 to 3 nights on location weekly is essential. Trainee Sales SupportEngineer Responsibilities: Process optimisation, troubleshooting and operation support Assisting with testing strategies for R&D projects across the UK Working closely with more »
Stockport, Greater Manchester, North West, United Kingdom
HSB Technical Ltd
Position: Technical SupportEngineer Job ID: 2190/43 Location: Manchester Rate/Salary: To Be Confirmed Upon Application (Good Salary) Type: Permanent, Full Time Benefits: LOTS OF IMPRESSIVE BENEFITS WITH THIS ROLE HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and … number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Technical SupportEngineer Typically, this person will accurately identify engine spare parts for customer RFQs using engine build records and drawings. You will also answer … enquiries for sales managers and customers. HSB Technicals client is a very established and well-regarded business entity. Duties and responsibilities of the Technical SupportEngineer: Experience of process improvement & digitalisation projects Good engineering knowledge of internal combustion engines and rotating equipment Able to read engineering drawings and more »
My client, a global leader in the Hygiene market, are looking for a Desktop SupportEngineer to join their team in Newhaven. As the Desktop SupportEngineer based in Newhaven, you will provide first line technical support to the group of businesses. You will be … responsible for providing desktop support to my clients users, while also maintaining business critical systems across their global network. You will also be responsible for managing traditional IT processes such as user onboarding, offboarding and hardware setup and configuration. Other responsibilities include: Responding to client inquiries. Providing technical support … up desktop hardware. Assisting with installation of computer software and operating system updates. Recording logs of rendered support. Skills/Abilities for the Desktop SupportEngineer based in Newhaven: Experience of working with computers and providing customer service in a technological environment. Good working knowledge of MS windows more »
SupportEngineer (DevOps) | Reading | £45,000 - £55,000 AWS | Platform | Linux | Bash Scripting | Kubernetes | Amazon Web Services | Azure | OpenStack | 2nd Line Support | Support Analyst Do you want a role with a roadmap into DevOps? Are you interested in working with Kubernetes? I am seeking multiple DevOps … Support Engineers to join my Tech4Good client as they embark on a brand new, greenfield project. Commutable from Wokingham, Bracknell, Guildford, Reading, Slough, Hounslow, London, Twyford, Maidenhead, Aldershot, Farnborough, Camberly, Staines-upon-thames, Newbury, Southampton, Swindon, and more. This role is perfect for someone working in the support … such as Linux, Bash, Kubernetes, AWS and Azure. Offering up to £55,000. If this sounds of interest, please click APPLY to learn more. SupportEngineer (DevOps) | Reading | £45,000 - £55,000 AWS | Platform | Linux | Bash Scripting | Kubernetes | Amazon Web Services | Azure | OpenStack | 2nd Line Support | Supportmore »
Epsom, Surrey, United Kingdom Hybrid / WFH Options
Penguin Recruitment
2nd Line SupportEngineer - Hybrid Working (Business Sector Clients) £30000-£40000 + Bonus + Benefits IT Consultancy with offices across the UK are expanding their Surrey office and currently require a 2nd Line SupportEngineer to join the team working in an existing technical team, managing … business customers across the South-East providing detailed technical support (Cloud or Part-Cloud) via an internal ticketing system The 2nd Line SupportEngineer will come with specific technical training, but the ideal candidate will be working for an MSP or Reseller and be used to dealing … with external customers maintaining external systems providing desktop support Key experience 5+ years' experience in a 2nd line position or similar 3rd line experience beneficial Excellent communication skills and experience working to project deadlines ensuring SLA's are met to ensure 'business as usual' for all customers. Hold industry more »
Droitwich, Worcestershire, West Midlands, United Kingdom
Muller Dairy
in The Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: Automation SupportEngineer Droitwich 40 hours per week: Monday Friday Competitive Salary and benefits package We are currently looking to recruit an Automation SupportEngineer to join ourDroitwich Dairy within our Muller Milk & Ingredients business. The purpose of the Automation SupportEngineer is to develop systems and people to improve site automation performance. Our Droitwich site utilise various PLC brands but we are looking for an Automation SupportEngineer who is confident in using Allen Bradley PLCs. Key Tasks: Reactive support for site automation issues within a clear escalation Demonstrate a structured problem solving approach Ownership of minor (site managed) automation Capex projects through the full project life cycle Support project delivery of other site projects more »
New permanent opportunity for a 1st/2nd Line SupportEngineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham 1st/2nd Line SupportEngineer Responsibilities Respond to and resolve internal and customer IT problems Log tickets into the IT Support system Monitor and update existing IT systems and keep relevant information up to date Resolve problems remotely in a secure and efficient manner Manage new/existing IT hardware & software 1st/… 2nd Line SupportEngineer Responsibilities Excellent communication skills Between 1-3 years' experience in IT Support (hardware and software) M365 Windows 7-11 LAN/WAN 1st/2nd Line SupportEngineer Application Process This is a permanent requirement with a start date ASAP; CV more »
Lutterworth, England, United Kingdom Hybrid / WFH Options
JAM Recruitment
within a fast paced and growing business? Do you like to make a real difference to a company? Do you have excellent 2nd line support experience? If you answer yes to all of these then please read on… A growing business, based in Leicestershire, is looking for an IT … SupportEngineer to ensure the provision of IT across all the company’s sites – 2 in the UK and 1 in the United States. The position is available on a hybrid working basis - 2 days in the office and 3 days at home. The Role As an IT … SupportEngineer you’ll provide 1st and 2nd Line Support and be required to analyse business requirements, design platforms/services, deliver specifications, implement those services/platforms and provide training to ensure that new and existing business requirements are met to a high specification. You’ll more »
IT SupportEngineer Salary : Up to £30K DOE Location : Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a … critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Maintaining appropriate … date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to the Service Desk Manager. Providing support and guidance to colleagues on IT-related matters. Experience: 12 months experience of Helpdesk support Practical experience with Office 365 Admin Centre, Exchange more »
IT SupportEngineer Salary: Up to £30K DOE Location: Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a … critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Maintaining appropriate … date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to the Service Desk Manager. Providing support and guidance to colleagues on IT-related matters. Experience: 12 months experience of Helpdesk support Practical experience with Office 365 Admin Centre, Exchange more »
IT SupportEngineer My client is an award-winning Car Dealer Group, looking for an IT SupportEngineer to join their team. You will be supporting over 1200+ user, covering over 50 branches, by taking calls and emails, supporting where possible and escalating to the correct … DOE Key Responsibilities: Act as the primary point of contact, addressing enquiries and technical concerns with professionalism. Provide 1st/2nd line support via remote access tools, swiftly resolving IT issues. Install new hardware (printers, servers, work stations etc) Set up accounts, passwords (new and resets), permissions Monitoring IT … systems and infrastructure Telephony support Skills: Minimum 1 year experience in a 1st/2nd line Support Role Knowledge of Active Directory, Group Policy, Windows Server Experience working with Microsoft Office applications. Basic understanding of networking (DNS, DHCP TCP/IP) Experience with Document Management Systems (Kerridge) would more »
Newark, Nottinghamshire, East Midlands, United Kingdom
Redline Group Ltd
Are you a Customer SupportEngineer looking for a new role based in Newark, Nottinghamshire? My client is an Awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. These products are hearing loop devices, manufactured to assist … people with hearing impairments. They currently require a Customer SupportEngineer to join their team in Nottinghamshire. Within this role you will be the first point of contact across email, phone and live chat for project enquiries, offering both pre and post-sales support across our range … of products. The ideal Customer SupportEngineer will have a blend of the following skills and experience: Strong customer communication via email, phone & web chat Preparing equipment quotations and basic system design documents, responding to bids in a timely manner Assessing new project enquiries, responding to customers and more »
Manchester, North West, United Kingdom Hybrid / WFH Options
CRG TEC
The Role: Network SupportEngineer Location: Manchester City centre with hybrid working Package: £26,000 - £34,000 with solid benefits - health, enhanced pension, bonuses, various perks such as wellbeing days. We're looking for a network supportengineer, ideally from a service provider back ground (ISP … networks across the UK. They are well funded, growing and from the Manchester City Centre location, you'll join the 1st - 2nd line network support team and troubleshoot and sort a range of network connectivity issues for their business customers, so WAN, LAN, WiFi & VoIP. It's a mixed … vendor environment with bias towards Juniper, Mikrotik, Fortinet, Ubiquiti, UniFi and Ruckus but we're more interested in who you are as a network supportengineer, rather than nailing down a specific vendor or piece of kit - it's assumed you are 1st/2nd line level, and more »