1 to 6 of 6 Permanent Performance Management Jobs in Hertfordshire

Vacancy: Operational IT Service Manager Location: Chilton Job Family: Service Management and ITIL As the Operational IT Service Manager, you will have full responsibility for the delivery and quality of 'live' IT services at assigned locations. The standard of IT services is documented within agreed KPIs and Service Levels. … The OSM has responsibility for the day-to-day management and service delivered by the Support Services team at assigned locations. Your responsibilities: Deliver services within the JM IT Service Management Framework, ensuring adherence to established processes and procedures to maintain efficient and effective IT service delivery. Build … regions, outlining short, medium, and long-term service enhancements, associated benefits, and risk reductions, in collaboration with relevant stakeholders. Assume accountability for the line management of Support Service Technicians (SSTs), overseeing their performance and ensuring they fulfill their roles to the required standard, while also providing guidance and more »

team, motivating, and coaching them Reviewing call data and key reports to monitor the customer experience Liaise with clients to identify and set tasks, performance measures and provide regular reporting Leading and inspiring a team of sales agents to deliver excellent levels of individual/team performance and … customer satisfaction Monitoring individual, team, and call centre results to identify and act on both positive and negative performance trends to ensure attainment of performance targets and team/individual KPI's Using existing methodologies, team input and your own initiative to ensure attendance and retention targets are … achieved Managing the fair and consistent application of performance management and disciplinary measures as necessary Working with the management team to identify and deliver positive change and business efficiencies Escalating any appropriate problems to the Head of Operations Supporting the Head of Operations to highlight operational risks more »

position within a large growing business responsible for managing the group month end reporting, variance analysis with commentary, group budgeting and forecasting and business performance reporting. Responsibilities will include: -Group month end consolidation, variance analysis and commentary -Managing group budgets & forecasting with multiple stakeholders -Ownership of 5 year planning … Business Performance Management Reporting -Lead on investor relations -Support on mergers & acqusitions -Provision of ad-hoc financial analysis -Improving processes and controls -Group wide improvement projects and transformation Profile: We are looking for a experienced FP&A accountant who is audit trained, ACA qualified with at least … years in FP&A. You will have experience of: -Group budgets and forecasting -Business Performance reporting -Managing multiple senior stakeholders across a business -Experience in a large company with large amounts of data -Strong excel skills On Offer: A salary of circa £80,000-£90,000 plus more »

and Design function To support the budgeting and forecasting activities Lead and manage the Project Control and Commercial Support Team, including items such as performance management, development and appraisals Organise and facilitate Monthly Project Review meetings Provide commercial support to Business Development Team for opportunities outside the Regional … to all Commercial Teams Deliver compliance audits and quality assurance for commercial and project controlling activities Commercial Acumen of EPCM Contracts (Engineering, Procurement, Construction Management EXPERIENCE & QUALIFICATIONS Commercial experience of projects and term contracts Experience of interacting with operational teams Strong IT skills Life Sciences experience NEC contract experience more »

and Design function To support the budgeting and forecasting activities Lead and manage the Project Control and Commercial Support Team, including items such as performance management, development and appraisals Organise and facilitate Monthly Project Review meetings Provide commercial support to Business Development Team for opportunities outside the Regional more »

and Design function To support the budgeting and forecasting activities Lead and manage the Project Control and Commercial Support Team, including items such as performance management, development and appraisals Organise and facilitate Monthly Project Review meetings Provide commercial support to Business Development Team for opportunities o... more »