support business productivity effectively. Senior-Level Accountability : Responsibility for managing critical IT systems , developing EUC strategies, and ensuring high service standards for end users. ITILFoundation certification is essential. The Details: Key Responsibilities: Utilise your expertise in Active Directory/Azure AD, Microsoft SCCM, Intune, Microsoft 365, Powershell … work effectively with internal teams and third-party suppliers. Ability to thrive in a high-pressure environment, delivering solutions within SLA and KPI frameworks. ITILFoundation certification is essential. more »
Central London, London, United Kingdom Hybrid / WFH Options
Eviden Technology Services Limited
to inform service management strategies Assist in the creation of new process documentation and standard operating procedures Support the implementation of ITSM frameworks like ITIL (Information Technology Infrastructure Library) Collaborate with various stakeholders, including clients, internal and external vendors Provide support for service management projects, including planning, execution, and … opportunities for process optimisation and improvement initiatives opportunities for process optimization Required Skills and Experience: Proven Service Management, Service Delivery and Service Transition experience ITIL and Service Management processes and Tooling Ability to prioritise tasks, manage time effectively, and meet deadlines A willingness to learn and progress Commitment to … engagement Articulate and fluency in English Ideal candidate would be SC & NPPV2 cleared or have the capability to obtain these Desirable Skills: Understanding of ITIL principles and processes. ITILFoundation certification is a plus Familiarity with ITSM tools like ServiceNow, BMC Remedy, or similar platforms. Strong writing more »
Skills Requiried: Previous experience working in an IT customer Service focused An understanding of current IT technology platforms with experience of working to the ITIL framework (Incident, Problem, Change) - ITILFoundation certification desire. Experience of writing reports and presentations using MS Office suite, who can interpret and more »
Certification or equivalent experience. A degree in Information Technology, Computer Science, Software Engineering, Engineering, Mathematics, Physics, or Physical Chemistry is preferred, but not required. ITILfoundation certification preferred. more »
Employment Type: Permanent
Salary: £43982 - £65500/annum Bonus, Pension, Life Assurance + Mor
of relational databases concepts Experienced in working with LDAP, AD, SSO, Email Infrastructure, Web Services Experience in ITOM Prefeed: ServiceNow CSA Certified Application Developer ITILFoundation Certified ServiceNow Platform Implementation Specialist Common Service Data Model (CSDM) Configuration Management (CMDB) Automated Test Framework (ATF) Eligibility for SC clearance and more »
or 10 + years’ Project Management experience or applicable certifications. A minimum of 7 years of related experience in project management methodology. PMP and ITIL-proven execution on multiple concurrent projects a plus. Ability to virtually manage internal organizations and personnel to achieve tight schedules. Strong oral and written … MS Access competency. Teamwork skills appropriate to all levels of the organization. Proven direct experience working with corporate customers. Basic Qualifications: Services Desk processes (ITIL based knowledge) Engineer dispatch (Helpdesk, processes, hand offs) Field engineer services (IMAC and Break/Fix maintenance) Logistics (parts and shipping) Asset & Data Management … Visio, MS Project. Educational Qualification Degree educated with post graduate business qualification preferred or equivalent professional experience. Advanced Project Management certification or equivalent experience ITILFoundation certification or higher preferable more »
efficiency. Play an active role in shaping the Technology Road Map and participating in annual project planning initiatives. Qualifications & Experience: Cisco CCIE (Collaboration). ITILFoundation certification (preferred). Relevant technical certifications (CompTIA A+, Network+, Security+, Microsoft MCSA/MCSE, Cisco CCNA/CCNP, VMware VCP) preferred. Extensive more »