1 to 12 of 12 Permanent Service Catalogue Jobs in London

Job summary The IT Tech Officer is a role based within the IT Service Management Team of the Digital Department of the Trust. The prime purpose of this role is to support, maintain and deliver an integrated IT Service of support within the Service … a professional and authoritative first point of contact for IT issues The post holder will act as point of contact for the IT Service Level Agreement adopted by the Trust. Main duties of the job The post holder through the provision of customer facing and telephony support and … IT Service Management software is responsible for ensuring the availability of IT service support to all Trust users, this will include: Respond to all types of IT related issues effectively and efficiently, in a polite and professional manner adhering to agreed Service Level Agreements. more »

manage infrastructure as code, ensuring consistency and efficiency in deployment processes. Implement and manage hosting and orchestration solutions using Docker, Fargate, Service Catalogue, Service Manager, AWS S3, MKS, Docker, Kubernetes, AWS Autoscaling Groups (ASG), EC2 instances, and ELB (Elastic Load Balancer). Utilize Consul for more »

IT Account Manager who has a proven track record in a client-facing IT service or IT sales role preferably within a Microsoft Managed Service Provider/MSP is required for a multi-award winning Managed Service Provider based in the City of London. … We have a fantastic new job opportunity for an IT Account Manager who has a proven track record in a client-facing IT service or IT sales role preferably within a Microsoft Managed Service Provider/MSP to help grow and develop the companys client base. … towards a target account plans, on-going management ITIL : Familiar with the ITIL framework principals (Incident/Problem/Change Management, Service Catalogue, Continuous Improvement) Multitask/Organisation : Experience of dealing with several different activities and clients in parallel with appropriate prioritisation. And a strong desire to more »

Service Designer (Must be eligible for SC) Service Designer role is more focused on the service to be offered, the service offering that will be made available to the end user via the service catalogue. The emphasis on this role … client requirements in to actionable designs for the access to, the fulfilment of and the support needed for users to consume the technical service being provided. You will have worked in complex service chains where the responsibilities are disaggregated across more than one domain of control … in workflow mapping, process modelling and process design in the back office service delivery space, with experience of configuring ITSM tools to catalogue, publish and fulfil service offerings. more »

Join a winning team Wavex Technology is one of the most established IT providers, a multi-award winning Managed Service Provider based in central London, offering services to prestigious businesses around Microsoft cloud (Azure), support, IT security and IT transformation. We design, deliver and manage IT solutions to … the CRM, and day to day account management. About you You have a proven track record of success in a client-facing IT service or IT sales role, with the appetite and ambition to develop into a senior account manager. You’ll also need demonstrable experience working to … towards a target – account plans, on-going management. · ITIL - Familiar with the ITIL framework principals (Incident/Problem/Change Management, Service Catalogue, Continuous Improvement) · Multitask/Organisation - Experience of dealing with several different activities and clients in parallel with appropriate prioritisation. And a strong desire to more »

SOC metrics are in line with Legal & General’s risk appetite Acting as the primary interface between Legal and General and the SOC service providers and ensuring they meet contractually defined Service Level Agreements; by monitoring process adherence and identifying continuous improvement activities needed to achieve … industry activity and methodology, to help ensure Legal & General’s key assets are protected Regularly reviewing, revising and re-defining SOC service catalogue and the associated technologies, processes, talent (people) and data requirements to ensure it meets the continually evolving threat and business landscapes Managing, motivating and …/16-8) You'll also have experience in leading security operational meetings with key internal and external stakeholders and managing relationship with service providers Any Information Security and/or Information Technology industry certifications (CISSP, CISM or equivalent) would be a huge plus Additional Information When you more »

using AWS products and services. * Knowledge of the Well-Architected framework. * AWS Landing Zone Accelerator. * Custom Amazon Machine Images. * CloudFormation, Terraform and AWS Service Catalogue. * GitHub Actions and Typescript. SFIA skills * Data Management (DATM) - Level 5 * Software Design (SWDN) - Level 5 * Programming/Software Development (PROG) - Level more »

from their cloud investments.Key responsibilities will include: Working closely with the Commercial Control leadership team to develop and execute the cloud service catalogue and growth ambition with particular focus on: Cloud adoption business case developmentEDP Contracting and negotiation support with key hyperscalers - AWS, GCP, AzureCost optimisation opportunities … areas such as IT Outsourcing and Operating Model transformation and IT Procurement optimisation. Requirements Experience in procurement, contracting and supplier governance over technology service providersUnderstanding of the contractual and charging models of the primary public cloud service providers (AWS, Azure, GCP)Understanding of FinOps and cloud more »

cloud technologies too. You will: Implement tools and processes for efficient and effective operational management of the environment Define and implement service catalogue whilst ensuring workload is kept within defined parameters Produce clear supporting documentation to enable off-shore to provide first and second-line of support … eliminate issues through automation opportunities and sustainable long-term fixes Partner with SRE team to identify areas for continuous improvement, automation and self-service Your experience: Current and previous versions of Microsoft SQL Server experience. Scripting and programming languages such as PowerShell or Python Experienced in Database Installation more »

Infrastructure as Code & DevSecOps - Advisory Consultant Dell Technologies customers rely on our products and services to drive human progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. … will: Drive the adoption of Red Hat Technologies, leveraging expertise in Red Hat products, DevSecOps, and Infrastructure as Code (IaC) to simplify IT service in regulated areas, including running customer workshops, identifying risks and come-up with mitigations Work with pre-sales and delivery to enhance IaC platforms … commitment to Test-Driven Development (TDD). Specialization in declarative code writing using Ansible within an IaC framework, understanding of state management and service discovery, and proficiency in integrating Service Catalogues (e.g., ServiceNow) for enhanced IT service delivery. Desirable Requirements Consulting experience Bachelor's more »

Head of Reporting and Service Optimization One of the largest financial groups in the world is looking for a Head of Technology Reporting and Service Optimization to join a team, part of IT Planning, Reporting, and Administration. You'll manage technology service costs, optimize … services, and support strategic decision-making across EMEA Technology. Key Responsibilities: Maintain the Technology Service Catalogue. Explain technology costs to business functions. Manage the Reporting and Service Optimization team. Standardize and deliver EMEA Technology reports. Ensure accurate performance metrics (KPIs, SLAs). Qualifications: Experience in IT more »

About the team : We work in small autonomous teams, grouped under common domains owning the full lifecycle of some microservices in Tide’s service catalogue. Our engineers self-organise, gather together to discuss technical challenges, and set their own guidelines in the different Communities of Practice regardless … of where they currently stand in our Growth Framework About the role You will be working on designing, creating and running the rich product catalogue of our Cards area. We have a long roadmap ahead of us and rarely run out of interesting problems to tackle. To make this more »