Permanent ITSM Jobs in the Midlands

1 to 25 of 38 Permanent ITSM Jobs in the Midlands

Head of Service Assurance

Birmingham, West Midlands, United Kingdom
Intercity Technology Limited
will maintain our high standards. What we are looking for: Ideally degree educatated or equivalent ITIL Foundation Lean 6 Sigma Experience of CRM and ITSM Systems Strong experience in an MSP Deep understanding of technologies within our portfolio Evidence of building multi-disciplinary teams Good understanding of financial management An more »
Employment Type: Permanent
Posted:

Band 8a IT Service Transition and Improvement Manager

Birmingham, United Kingdom
University Hospitals Birmingham NHS Foundation Trust
an agile, fast-paced environment. *Experience developing strategies, policies, standards, and guidelines. *Experience with working across a complex multi supplier environment. *Strong capabilities in ITSM tooling. *ITIL Service Management & Service Operation Methodology. *IT Service Strategy and Design. *Understanding of ICT issues and its application within the NHS and/or more »
Employment Type: Permanent
Salary: £50952.00 - £57349.00 a year
Posted:

IT Service Desk Analyst

Birmingham, England, United Kingdom
Hybrid / WFH Options
Michael Page
follow-the-sun' service to the company's global userbase in an ITIL environment. You will take service requests via the company's IT Service Management system, and provide expert 1st Line support both over the phone and via email, whilst escalating through to 2nd/3rd Line where necessary. more »
Posted:

IT Support Engineer

Lutterworth, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Avantor
experience with supporting office products and suites (O365) and/or mobile technology (both OS and hardware) is necessary Previous experience of with an ITSM tool "Service Now" or RMM tool "Datto'' or similar is desired Prior experience with building/maintaining/repairing user workstations/laptops; resolving user more »
Employment Type: Permanent, Work From Home
Posted:

3rd Line Support Engineer

Coventry, England, United Kingdom
Zenzero
e.g. networking, server infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of more »
Posted:

1st Line Support Technician

Alfreton, Derbyshire, East Midlands, United Kingdom
ABC Mobility Group
IT Management Team. Liaise with 3rd party support. Stock management of IT equipment. Key Skills, Experience and Competencies Jira Service management or any other ITSM solution. Windows Operating Systems including 7/10/11 Microsoft Office Suite. Windows Server 2016/2019/2022 Microsoft cloud services - Azure, Entra more »
Employment Type: Permanent
Posted:

Head of Managed & Professional Services

Resource House, Bulwell, Nottinghamshire, United Kingdom
Jigsaw 24
whilst providing support and guidance to maximise team performance Work well under pressure, excellent time management, good team worker, ability to multi-task Excellent ITSM Toolset knowledge with the ability to extract and analyse date/reporting. ServiceNow knowledge would be a real advantage ITIL Foundation v3 minimum, preferably Foundation more »
Employment Type: Permanent
Posted:

IT Infrastructure Engineer

Leicester, Leicestershire, East Midlands, United Kingdom
SF Recruitment (Tech)
and problem-solving skills. - Excellent communication and collaboration skills. Technical Environments: Windows 10, Office 365, Exchange/Outlook, Teams, Active directory, Sophos MDM, Jira (ITSM), Windows server 2012, 2016, VMware, VEEAM, Fortinet, VPN, TCP/IP, Wi-Fi more »
Employment Type: Permanent
Salary: £45,000
Posted:

Head of Technical Operations

Worcestershire or Herefordshire, United Kingdom
Hybrid / WFH Options
NHS Herefordshire and Worcestershire Integrated Care Board
scale infrastructure refresh or improvement programmes. Evidence of successful risk and issue management regarding complex, multi-organisationalprogrammesof work. Experience of effective management of IT service management contracts and technology suppliers Desirable Experience of IT operational management in NHS or public sector organisation Experience of planning and managing large competitive procurements more »
Employment Type: Permanent
Salary: £58972.00 - £68525.00 a year
Posted:

Service Desk Manager

Corby, Northamptonshire, United Kingdom
Hybrid / WFH Options
Chapman Tate Associates
Service Desk Manager Location: Corby (Hybrid Working) Salary: £48,000 - £60,000 Are you an experienced Service Desk Manager with a passion for IT service management and a desire to make a meaningful impact? We are seeking a dedicated professional to lead a dynamic service desk team for a reputable more »
Employment Type: Permanent
Salary: £48000 - £60000/annum
Posted:

Software Developer - Hybrid Working

Solihull, West Midlands, United Kingdom
Hybrid / WFH Options
Convergence Group Ltd
and CI/CD. Experience with API's Azure devops Bonus Points for: A good eye for UX/UI. Previous experience with IT service management tools like ServiceNow. WHO ARE CONVERGENCE GROUP? No Corporate Red Tape: We're a privately-owned company, free from the shackles of corporate bureaucracy. more »
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Support Developer

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Applause IT Limited
SSRS, SSIS IIS configuration, AJAX Non-technical Skills: Strong problem-solving abilities. Excellent communication skills. Conscientious and proactive work ethic. Familiarity with ITIL/ITSM environments. Ability to lead a support team. Ready to make a difference? Please hit APPLY NOW!!!! Support Developer | ASP.Net | C# | ITIL | SQL Server | Oracle | Software more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Problem Management Specialist

Gaydon, England, United Kingdom
Tata Technologies
Relevant experience in Problem Management. Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a more »
Posted:

Service Desk Lead

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
DVSA
users and business teams receive exceptional support. Your responsibilities include managing Quality and Reporting processes, implementing support for new projects/services within the ITSM Toolset, and collaborating with relevant resolver groups and assignment teams. Reporting to the Service Desk Manager, youll also have line management responsibility for Service Desk more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

SIAM Critical Incident Manager

Solihull, England, United Kingdom
HCLSoftware
of the organization Proven expert in managing multiple stakeholders at all levels of the organization, but specifically at senior management level. Understanding of Technologies & ITSM Tool Coordination, negotiation, and persuasion skills Other note/s: 6 months to 1 year contract Main core experience on managing major incident bridges and more »
Posted:

Senior ServiceNow Technical Consultant

Birmingham, West Midlands (County), United Kingdom
Hybrid / WFH Options
Linking Humans
Extensive experience as a ServiceNow Technical Consultant, with a strong portfolio of successful projects. Deep expertise in ServiceNow development, configuration, and integration. Proficiency in ITSM, ITOM, ITBM, and other relevant ServiceNow applications. Exceptional problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to convey complex technical more »
Employment Type: Permanent
Salary: £55000 - £70000/annum
Posted:

1st Line Analyst

Birmingham, West Midlands, West Midlands (County), United Kingdom
Context Recruitment
being resolved in accordance to SLA's and service excellence is upheld whilst ensuring all calls are accurately logged within the IT Service Management (ITSM) tool. Respond to service requests including resetting passwords, unlocking user accounts, managing access permissions from the O365 admin portal and installing software Maintain Active Directory more »
Employment Type: Permanent
Salary: £26000 - £30000/annum
Posted:

ICT Contracts Manager

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Reed Technology
knowledge in performance Management: Service Level Agreements, Key Performance Indicators, and Continual Service. Hands-on experience within complex ICT Service environments. Familiarity with IT Service Management toolsets. Proven ability to manage complex relationships and situations. Understanding of IT-related procurement processes. Degree level education or equivalent in Contracts Management, or more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Digital Graduate Consultant

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Intellect UK Group Limited
a multi-disciplinary transport technology team. Your studies and practical experience will ideally encompass one or more of the following areas: Information Technology IT Service Management Enterprise Architecture Information and Cyber Security Data analytics and presentation Communication networks Practical application of the above in a highways or transportation environment would more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

IT Systems Administrator

Lincoln, Lincolnshire, East Midlands, United Kingdom
Hybrid / WFH Options
Charles Simon Associates Ltd
procedures Perform daily system monitoring Dealing with internal stakeholders to provide updates with ongoing projects and timelines Creating change request documents as per defined ITSM process in order to facilitate controlled, planned changes Please send an up-to-date copy of your CV to be considered for the IT Systems more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

ServiceNow Service Architect - Remote

Birmingham, England, United Kingdom
Hybrid / WFH Options
83zero
You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: £80,0000 to £100,000 per more »
Posted:

Infrastructure Engineer

Lincoln, Lincolnshire, East Midlands, United Kingdom
Hybrid / WFH Options
Charles Simon Associates Ltd
procedures Perform daily system monitoring Dealing with internal stakeholders to provide updates with ongoing projects and timelines Creating change request documents as per defined ITSM process in order to facilitate controlled, planned changes Please send an up-to-date copy of your CV to be considered for the Infrastructure Engineer more »
Employment Type: Permanent, Work From Home
Posted:

Digital Support Manager

Derby, Derbyshire, Branston, United Kingdom
Hybrid / WFH Options
Harvey Nash
Experience of managing and coordinating internal and third party partners to agreed support strategies and service levels Vendor management knowledge and experience ITIL/ITSM v3 Certification desired Experience of support operation across a range of core technologies Web App Integrations and APIs This is an excellent opportunity to create more »
Employment Type: Permanent
Salary: £65000 - £75000/annum Hybrid , Car/Allowance, Bonus
Posted:

Support Manager

Derbyshire, England, United Kingdom
Hybrid / WFH Options
Harvey Nash
Experience of managing and coordinating internal and third party partners to agreed support strategies and service levels Vendor management knowledge and experience ITIL/ITSM v3 Certification desired Experience of support operation across a range of core technologies Web App This is an excellent opportunity to create a digital centre more »
Posted:

ServiceNow Architect

Nottingham, England, United Kingdom
L&G Recruitment
support of custom applications development and migration Support Virtual Agent configuration and development Experience in ServiceNow Mobile app development Worked on any 3 of ITSM, CSM, HRSD, GRC, ITBM modules Advanced knowledge of CSDM & CMDB Knowledge of integration Hub and flow designer. Excellent knowledge of ServiceNow Best Practices, Custom apps more »
Posted:
ITSM
the Midlands
10th Percentile
£22,500
25th Percentile
£25,750
Median
£51,700
75th Percentile
£68,750
90th Percentile
£74,750