CRM Automation Manager
- Hiring Organisation
- Better Placed Ltd - A Sunday Times Top 10 Employer!
- Location
- Birmingham, England, United Kingdom
development and execution of the brands CRM and retention strategy. This role will focus on building, maintaining, and optimising automations across email and SMS (scope to expand into additional channels). This is a delivery-focused role with growing strategic exposure, ideal for someone with solid technical CRM experience … wants to deepen their impact in a fast-growing D2C business. Key Responsibilities: CRM Strategy, Automation & Technical Execution Build and optimise Automated Email and SMS flows using Klaviyo. Covering the full customer lifecycle. Lead the build of new customer journeys and CRM automation flows to support NPD launches. Maintain ...