Senior Process Specialist
- Location
- Leeds, England, United Kingdom
excellence, and service transformation. The role is responsible for assessing current operating models, identifying process inefficiencies, risks, and control gaps, and providing evidence-based recommendations to improve service performance, compliance, user experience, and organisational effectiveness. Working closely with senior stakeholders, the post holder will conduct process assessments, facilitate workshops … analyse business operations, and produce actionable recommendations that support informed decision-making and continuous improvement across the organisation. Key Responsibilities Process Assessment & Gap Analysis Review and assess existing end-to-end business processes, operating procedures, governance frameworks, and service delivery models. Identify process inefficiencies, bottlenecks, duplication of effort ...