Customer Support Advisor
Warrington, Cheshire, North West, United Kingdom
Tradebe Management Ltd
part of a team, supporting colleagues * Flexible and self-motivated, you'll take the initiative and be keen to embrace new training opportunities * Time management - working effectively towards targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience … This means ensuring excellent communication with our Sales, Operations, and Finance teams, and keeping the customer always informed. You will be responsible for inquiry management, sales order creation, complete NCRs, invoice queries, and recording complaints accurately and in a timely way for customers on our SAP system. You will … basis. Achieving all customer Service Level agreements and business Key Performance Indicators. Raising quotes, sales orders, NCRs, invoice queries, and complaints, completing these within management SLAs. Setting up Producers. Using problem-solving skills to resolve queries, including invoices, complaints, and nonconformances. Delivering customer reports and backing data. Working with more »
Employment Type: Permanent
Salary: £24,000
Posted: