20 of 20 Permanent Customer Experience Jobs in Northern Ireland

technology solutions that engage and empower modern leaders , using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. Learning Pool welcomes … online learning. About the role We are continuing to add to our Professional Service team. The successful candidate will be responsible for delivering customer learning solutions using Learning Pools suite of Products and Services. You will have responsibility for the delivery of customer solutions, leading kick-off, project ...

Italian Customer Support Specialist Belfast VR Hub | Full-time | £27,019.20 + perks Step into the world of virtual reality and help users get the best possible experience from cutting-edge VR tech. This role is based on-site at our Belfast VR Hub (BT1) and involves supporting … Monday-Sunday Salary: £27,019.20 per year + additional perks and benefits Languages: C1 Italian + B2 English What you'll be doing: Italian Customer Support Specialist As part of our social support team, you'll be right at the heart of the online VR community answering questions, solving ...

French Customer Support Specialist Belfast VR Hub | Full-time | £27,019.20 + perks Step into the world of virtual reality and help users get the best possible experience from cutting-edge VR tech. This role is based on-site at our Belfast VR Hub (BT1) and involves supporting … Monday-Sunday Salary: £27,019.20 per year + additional perks and benefits Languages: C1 French + B2 English What you'll be doing:?French Customer Support Specialist As part of our social support team, you'll be right at the heart of the online VR community answering questions, solving ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

decisions on direction and prioritisation Define, design and lead the implementation of Service-Level Indicators (SLIs) and Service-Level Objectives (SLOs) that truly reflect customer experience, alongside appropriate observability and monitoring Work alongside lead product engineers to design testing for reliability, performance, capacity and DR Lead reliability delivery … large-scale changes Excellent communication and teamwork skills; someone with strong stakeholder management who is able to communicate effectively across disciplines and across regions Experience working in an SRE role Experience with Linux-based systems & with Cloud-based platform(s) - Google Cloud Platform, GCE, and/ ...

decisions on direction and prioritisation Define, design and lead the implementation of Service-Level Indicators (SLIs) and Service-Level Objectives (SLOs) that truly reflect customer experience, alongside appropriate observability and monitoring Work alongside lead product engineers to design testing for reliability, performance, capacity and DR Lead reliability delivery … large-scale changes Excellent communication and teamwork skills; someone with strong stakeholder management who is able to communicate effectively across disciplines and across regions Experience working in an SRE role Experience with Linux-based systems & with Cloud-based platform(s) - Google Cloud Platform, GCE, and/ ...

decisions on direction and prioritisation Define, design and lead the implementation of Service-Level Indicators (SLIs) and Service-Level Objectives (SLOs) that truly reflect customer experience, alongside appropriate observability and monitoring Work alongside lead product engineers to design testing for reliability, performance, capacity and DR Lead reliability delivery … large-scale changes Excellent communication and teamwork skills; someone with strong stakeholder management who is able to communicate effectively across disciplines and across regions Experience working in an SRE role Experience with Linux-based systems & with Cloud-based platform(s) - Google Cloud Platform, GCE, and/ ...

looking for a proven Account Executive (AE), based in either the UK or Netherlands, with experience managing the full sales cycle and building strong customer relationships. We need someone who is a people person AND a technology person. We need a strategic mind with incredible attention to detail. … better brand awareness and lead generation Contribute to the continuous improvement of the product, sharing insights and proposing enhancements that are representative of the customer experience Required Skills & Experience include: Must be based in either UK or NL Must be willing to travel between ...

seeking a data and business-driven Senior Product Manager for our Financial Services Stream. This is an exciting opportunity for someone passionate about solving customer and seller problems, especially through the use of payments. As part of Booksy, you'll actively contribute ideas and hypotheses to address problem statements … ecosystem, where merchants manage their money processed via our payment products. This role involves understanding business needs and motivations through rigorous data analysis and customer feedback, and driving growth in key business metrics by continuously iterating on product features and enhancements. What You'll Do Develop and implement product ...

tickets at face value or less. We're passionate about providing a fair, safe, and friendly place for fans to exchange tickets and our customer experience is at the heart of everything we do. The Role We are looking for an experienced Team Lead to join our engineering … codebase quality. Essential Skills Java Ecosystem: Expert-level proficiency in Java and the Spring Framework (Boot/Core). Modern Async Patterns: Experience with, or a strong desire to implement, Reactive Programming standards to improve system scalability and responsiveness. System Architecture: Strong experience designing scalable and complex distributed ...

market engine behind ElevenLabs. In this role, you'll focus on sourcing exceptional revenue, partnerships, and growth talent across regions — Account Executives, Sales Development, Customer Success, Partnerships, Solutions Engineering roles, and more. You'll be the strategic force behind top-of-funnel excellence in some of the most competitive … here. What Your Day Might Look Like Mapping GTM talent markets across EMEA, the Americas, and other global regions — from quota-carrying roles to customer success and post-sales functions. Running multiple high-volume searches simultaneously while maintaining a strong bar for quality, speed, and precision. Building creative sourcing ...

finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

leading innovators like Atlassian, ING, and Vodafone, rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences. Camunda was named a Visionary in the inaugural 2025 Gartner Magic QuadrantTM for Business Orchestration and Automation Technologies (BOAT). As a fully … make real impact, keep reading, this role could be the one you've been waiting for. About The Role As the Manager of Customer Success at Camunda, you'll lead a passionate team of CSMs who help enterprise customers achieve meaningful business outcomes through process orchestration and automation. ...

clients and internal stakeholders. Deliver regular MBR & QBR account reviews, performance reports, and presentations (PowerPoint/dashboard-driven) to demonstrate value and progress. New customer acquisition responsibility, existing customer expansion and retention. Maintain precise reporting and documentation within the CRM, ensuring audit-ready records and accurate products, revenue … Support technical and service teams with issue resolution, escalating where necessary and maintaining full ownership of client satisfaction. Price, order and ensure delivery of customer required hardware, software, SaaS and licenses etc for BAU work and special projects Identify upsell, cross-sell, and renewal opportunities within existing accounts ...

clients and internal stakeholders. Deliver regular MBR & QBR account reviews, performance reports, and presentations (PowerPoint/dashboard-driven) to demonstrate value and progress. New customer acquisition responsibility, existing customer expansion and retention. Maintain precise reporting and documentation within the CRM, ensuring audit-ready records and accurate products, revenue … Support technical and service teams with issue resolution, escalating where necessary and maintaining full ownership of client satisfaction. Price, order and ensure delivery of customer required hardware, software, SaaS and licenses etc for BAU work and special projects Identify upsell, cross-sell, and renewal opportunities within existing accounts ...

About the Role As an Account Director, your role will be pivotal in growing revenue within our Mid-Market customer base. This will be achieved through your deep industry knowledge and ability to build strong and influential relationships with key C-Suite stakeholders within those organisations. You will … Payroll and WFM provider.Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business you'll build a plan ...

global service operations strategy and execution. This role focuses on optimising processes, improving efficiency, and enabling digital transformation across service functions to deliver exceptional customer experiences and operational excellence. Key Responsibilities Strategic Leadership: Define and implement global service operations strategies aligned with Service business objectives. Partner with cross-functional … design, contractual or other service business related issues. Qualifications Bachelor's degree in business, Operations, or related field; MBA preferred. 10+ years of experience in service operations or related functions. Proven track record in service process optimisation and digital transformation. Strong analytical and problem-solving skills. Excellent communication ...

Role Type: Full-Time, Permanent Launch Your Career in SaaS Account Management Are you early in your career and eager to gain hands-on experience in the fast-paced software and SaaS industry ? Do you thrive on building relationships and learning how great customer experiences drive business success … Associate Account Manager (Junior Account Executive) to support our account management team at ClearCourse. This is a fantastic opportunity to learn the ropes of customer success, client engagement, and commercial growth with training, mentorship, and real-world exposure to software products and clients. What Youll Be Doing: Support senior ...

leading innovators like Atlassian, ING, and Vodafone, rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences. Camunda was named a Visionary in the inaugural 2025 Gartner Magic QuadrantTM for Business Orchestration and Automation Technologies (BOAT). As a fully … technical solutions. Balances speed of delivery with engineering rigor, ensuring solutions are maintainable and reusable. What You Bring Fullstack Engineering Proficiency: Strong hands-on experience with both backend (Java, Spring Boot) and frontend (JavaScript/React) technologies, with a proven ability to design and deliver scalable, maintainable enterprise solutions ...

rescheduling needs. Manage: After meeting updates with the BDM's and update records when sale closed. Qualifications: B2B lead generation experience. Social media experience i.e. LinkedIn. Excellent verbal and written communication skills to communicate services or products to prospects. Advanced negotiation skills to persuade potential clients to schedule … deal with rejection. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Professionalism and courteousness to create a positive customer experience. What Can You Expect From Our Client A friendly culture that mirrors their proposition to their customers. A fast-growing organisation that defines itself ...