1 to 25 of 30 Permanent Customer Experience Jobs in Northern Ireland

digital identity business in the UK, along with the further development of the UK Technology Strategy, through execution of an integrated technology, market & customer-driven strategy for the UK and local Domains, that drive actionable and impactful Marketing Plans. As a partner to the UK Key Account & Sales teams … process while supporting BLs in the definition and the coordinated execution of their in-country strategies. Identify transversal multi-BL strategic initiatives to meet customer or market segment requirements to underpin the need for new segment-based offers, for example in Critical National Infrastructure. Support the country SAMs/ ...

digital identity business in the UK, along with the further development of the UK Technology Strategy, through execution of an integrated technology, market & customer-driven strategy for the UK and local Domains, that drive actionable and impactful Marketing Plans. As a partner to the UK Key Account & Sales teams … process while supporting BLs in the definition and the coordinated execution of their in-country strategies.Identify transversal multi-BL strategic initiatives to meet customer or market segment requirements to underpin the need for new segment-based offers, for example in Critical National Infrastructure.Support the country SAMs/KAMs ...

responding to an inbound enquiry or reaching out as part of an outbound campaign, you'll take the time to understand each customer's needs and challenges before recommending the right BT or EE Business products for them. You'll combine your natural communication skills with your existing sales … experience to spot opportunities, tailor solutions, and deliver results that meet – and often exceed – your targets. Above all, you'll ensure every interaction is a positive one, creating a customer experience that reflects BT's reputation for trust, expertise and innovation. You'll deliver defined revenue, product ...

understand each customers needs and challenges before recommending the right BT or EE Business products for them. Youllcombine your natural communication skills with yourexistingsales experience to spot opportunities, tailor solutions, and deliver results that meet andoften exceedyour targets.Above all, youllensure every interaction is a positive one, creating a customer experience that reflects BTs reputation for trust,expertiseand innovation. Youll deliver defined revenue, product volume and quality targets through the acquisition, up-sell andretention of UK SME customers. Sales opportunities areinitiatedby either an inbound blend oroutbound callas part of a specific campaign andin accordance withbusiness requirements. You will ...

Director Data & Analytics API Experience - Data ServicesBackground: CME Group runs some of the world's largest and most important trading venues, including derivatives exchanges, FX/FI platforms. The trading participants include leading investment banks, hedge funds, proprietary trading firms, investment managers, and retail traders, as well as additional … high-impact, individual contributor (IC) role for an individual who can navigate complex enterprise systems and deliver a modern, developer-first experience. This customer-facing role serves as the technical link between our APIs and the customer, acting as a high-level practitioner who crafts SDKs and delivery ...

Senior Associate) in our client, you will be responsible for ensuring that your team has a good understanding of business needs so that our customer solutions meet the needs of them and their users. You will be responsible for articulating problems and processes in ways understood by all stakeholders … both business and technical, and for facilitating the analysis and design of cost-effective software solutions that impact users worldwide. MINIMUM REQUIREMENTS Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role ...

proposition. Reporting to the Director of Product Marketing for Small Business, this role is ideal for someone who can turn complex innovation into clear customer value, challenge the status quo with bold thinking and bring deep empathy for the needs of small businesses and accountants. … clear, compelling and commercially successful proposition. You’ll define how the proposition meets the distinct needs of ICPs, shaping the positioning, messaging and customer experience. Working across Product, Commercial, Growth and regional teams, you’ll define the messaging and positioning of the proposition and lead the GTM strategy ...

Delivery Manager. You will take on broader management responsibilities beyond the agile team as required and actively contribute to the Management capability. Experience in bespoke software delivery,operating as a part of an agile team working for an external customer(experience in a client-facing role … consulting environment is a must-have).MINIMUM REQUIREMENTSSC clearance eligibility is mandatory. Minimum 3 years of experience in a similar role preferably with UK healthcare organizationsMinimum 3 years of experience in delivering bespoke software projects from scratch, using agile methodologies for external customers. Strong experience in customer ...

across the region, turning it into a measurable commercial growth engine. You'll own web's contribution to pipeline, SQO, ARR and ROI, using customer insight, experimentation and performance data to decide where we invest, what we prioritise and where we can have the greatest commercial impact. … senior leadership role at the intersection of commercial strategy, digital experience and execution. You'll have the scope to challenge established thinking, build scalable capabilities across EMEA and lead a high-performing, multi-market web organisation. Overview of the team You'll lead a large, multi-market web organisation ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … insurance value chains, emerging digital and data-driven capabilities, and the ability to position solutions that solve for core system modernization, process automation, customer experience, risk optimization, regulatory compliance, and claims transformation. Key Responsibilities 1. Strategic Account & Pipeline Development Identify, qualify, and target insurance accounts preferably across Life ...

Customer Identity and Access Management (CIAM) ConsultantLocation: London/UK WideCareer Level: Specialist As a CIAM Consultant, you will...Partner with clients to design and implement secure, seamless Customer Identity & Access Management (CIAM) solutionsTranslate business and customer experience needs into scalable technical designs supporting millions of usersCollaborate … next-generation technology to each business challenge.Essential SkillsStrong understanding of Identity & Access Management (IAM) concepts, including authentication, authorisation, federation, and decentralised identityHands-on experience with CIAM platforms (e.g. Okta, ForgeRock, Ping Identity, Transmit, Azure AD B2C or similar)Proven experience delivering technology solutions in consulting or client-facing ...

individual with a strong understanding of the Energy and Utilities market and the challenges facing regulated organisations. You will be responsible for developing strategic customer relationships, identifying and shaping new opportunities, leading complex pursuits, and delivering sustainable revenue growth.Working closely with our pre-sales, delivery and technology teams … through our expertise in:Digital TransformationArtificial IntelligenceData & AnalyticsCloud ServicesLow-Code PlatformsManaged Services Our people work with customers to modernise services, improve operational performance, enhance customer experience and unlock value through technology.What You'll Be DoingBusiness Development & GrowthDevelop and execute growth strategies across the Energy and Utilities sector.Identify, qualify ...

Sales Account Manager - Telecommunications Salary: £30,000-£35,000 (depending on experience) + Uncapped Commission About the Role We are looking for an experienced Account Manager to join a growing telecommunications business. This is an excellent opportunity for a commercially minded professional with a proven track record in account … outstanding service. Acting as the primary point of contact, you'll help customers maximise the value of their telecoms solutions while driving revenue and customer retention. Key Responsibilities Manage and develop an existing portfolio of business customers. Identify opportunities to grow revenue through cross-selling and upselling telecommunications, connectivity ...

Consultant (Senior Associate) in Kainos, you will be responsible for ensuring that your team has a good understanding of business needs so that our customer solutions meet the needs of them and their users. You will be responsible for articulating problems and processes in ways understood by all stakeholders … effective software solutions that impact users worldwide.MINIMUM REQUIREMENTSExperience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have).Active SC clereance,Experience in the public defence ...

working closely with the Projects, Sales and Support teams, you will play an important role in supporting the successful planning, coordination and delivery of customer technology projects. This is an excellent opportunity for someone with experience within an MSP, MSSP, IT Services or technology environment who is looking … while working with both internal teams and external customers. The Role As Project Coordinator, you will: Support the planning, scheduling and successful delivery of customer technology projects. Maintain project plans, milestones, risks, actions and dependencies. Coordinate internal resources and external stakeholders to ensure project objectives are achieved. Monitor project ...

bridge between business operations and technology, working closely with departmental leaders to understand challenges, identify opportunities and deliver transformation initiatives that improve efficiency, customer experience and commercial outcomes.Rather than building technology solutions yourself, you will focus on setting priorities, coordinating stakeholders, managing delivery partners and ensuring investments generate … Help define the future technology operating model and long-term strategy About You We're interested in people who combine strong commercial awareness with experience leading change and transformation programmes.You may currently be working as a: Digital Transformation Lead Business Transformation Manager Technology Business Partner Head of Business Systems ...

role is focused on building and enhancing backend services and microservices, contributing to the delivery of new technology that improves platform capability, reliability, and customer outcomes. Working as part of a co-located FTE engineering team, the role provides the opportunity to develop strong hands-on experience … billing solutions. · Take feedback positively and use mentoring, code reviews, and day-to-day collaboration to grow technical capability and confidence. · Contribute to a customer-focused, delivery-driven, and one-team culture by being committed, clear, and connected in how you work. Essential Skills/ExperienceJava & Spring Boot Development ...

I. Specifically, we are looking for a leader who is experienced with selling and delivering digital transformations encompassing our core offerings of Customer Experience, Product Innovation, Enterprise Platform Modernization, Data Modernization, AI Readiness, Engineering Excellence and Digital Application and Maintenance Operations (DAMO). You will be inheriting … well as client relationship management, account strategy and planning, joint delivery governance and project reviews. This includes e.g. Understand the industry context, the customer problem and define mutual value Develop and execute on key account plans and overall go-to-market Acquire and nurture senior client relationships on strategic ...

delivery of initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance.Minimum Requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … consulting environment is a must-have).UK public sector experience (central government).Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operations.Excellent facilitator of workshops, able to lead stakeholder groups to achieve focused outcomes.Accomplished at modelling As-is and To-be business processes ...

delivery of initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance.Minimum (Essential) Requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing ...

premier industry events to cultivate a high-quality pipeline and build long-term leads.What you need to bring:3+ years of high-performance experience in Field or Outbound sales, with a track record of navigating complex, solution-based sales within the technology, SaaS, or hospitality ecosystems.A deep understanding … businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection ...

perfect opportunity.This role can be based from Belfast, Dublin or Cork.What you will be doing:Prospect and engage businesses within our Ideal Customer Profile (ICP) at scale, using cold calling as the primary channel, alongside email and social selling to create additional touch points.Generate qualified sales meetings with relevant … smooth and professional handover process.Maintain accurate records in Salesforce CRM, tracking prospect interactions, pipeline activity, and lead status.What you need to bring: Proven experience in a sales or call centre environment, with a track record of meeting or exceeding performance targets.Solid grasp of sales development best practices, including lead ...

products and services. Title: Sr. Escalation Engineer - Client Services Base location: Belfast, Northern Ireland (Hybrid) Special Position Requirements Given the critical nature of the customer issues supported, some after-hours/weekend work will be required. Participation in the 24 x 7 telephone support Rota is mandatory for this … provide World class Support for all Thales products. Thales is a leading global provider of data protection solutions with more than 40 years' experience securing the world's most sensitive information. Our customers-businesses, governments, and technology vendors with a broad range of challenges use Thales e-Security products ...

with our products and services.Title: Sr. Escalation Engineer – Client ServicesBase location: Belfast, Northern Ireland (Hybrid)Special Position Requirements Given the critical nature of the customer issues supported, some after-hours/weekend work will be required. Participation in the 24 x 7 telephone support Rota is mandatory for this … provide World class Support for all Thales products. Thales is a leading global provider of data protection solutions with more than 40 years’ experience securing the world’s most sensitive information. Our customers—businesses, governments, and technology vendors with a broad range of challenges use Thales e-Security products ...

finding the right price plan and setup for their lifestyle. Confidently showcase new and existing technology, demonstrating features like accessibility tools. Take ownership of customer queries, resolving issues and building trust. Work with your team to achieve store targets and strong customer satisfaction outcomes. Youll be supported from … one. Within your first two weeks, youll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction. Youll work as part of a close-knit retail team where collaboration, shared success and learning ...