6 of 6 Permanent Customer Experience Jobs in Northern Ireland

telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

Location: Remote-first (UK-based) Salary: £33,000 – £40,000 depending on experience Contract: Full-time, permanent Company Description Imaginaire is a boutique ecommerce agency based in Nottingham, specialising in modern ecommerce design and development, SEO and PPC. We focus on headless Shopify builds using Next.js and Sanity, helping … operate with high standards, clear expectations and minimal bureaucracy. The Role We're looking for a frontend developer with 2–4 years' commercial experience to join our ecommerce delivery team. This role is frontend-led. Most of your work will involve building and improving headless Shopify storefronts using Next.js ...

PURPOSE We are seeking a highly skilled Senior Network Engineer to design, implement, and maintain our network infrastructure. The ideal candidate will have extensive experience in network administration and architecture, with a strong focus on security and performance optimization. This role involves mentoring Junior Network Engineers and ensuring … Paragon's security policies and controls. May be required to travel to site (Paragon or Client) Competencies Technical Expertise – Advanced Formal training or equivalent experience in Networking systems design, configuration and support Relationship Management - Able to communicate clearly and concisely to both technical and non-technical personnel. This ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary & Purpose The Account Executive is responsible for acquiring new service … report on sales performance against quarterly and annual targets. Occasionally support cross-sell and upsell into existing accounts when this role owns the customer relationship. Travel as required for customer meetings, industry events (including speaking opps), or sales workshops. Required Skills & Experience Proven track record ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary We are seeking a Senior Platform Engineer with a deep … management). Some OOH work is required to maintain the production systems and also will be part of OOH critical ticket rota. Required Skills & Experience 5+ years in DevOps, SRE, or Cloud Engineering roles. Expertise in AWS core services: EC2, IAM, VPC, ECS/Fargate, CloudFormation, CloudWatch, RDS, DynamoDB ...

Role Type: Full-Time, Permanent Launch Your Career in SaaS Account Management Are you early in your career and eager to gain hands-on experience in the fast-paced software and SaaS industry Do you thrive on building relationships and learning how great customer experiences drive business success … Associate Account Manager (Junior Account Executive) to support our account management team at ClearCourse. This is a fantastic opportunity to learn the ropes of customer success, client engagement, and commercial growth with training, mentorship, and real-world exposure to software products and clients. What Youll Be Doing: Support senior ...