5 of 5 Permanent Customer Experience Jobs in Northern Ireland

Title: Digital Customer Success - Tool Implementation Ocho People are proud to be partnering with their client, a leading cyber security vendor, as they continue to scale their Customer Success function globally. We are seeking a Digital Customer Success - Tool Implementation specialist to support the delivery and optimisation … digital customer engagement and onboarding initiatives. This role will focus on improving how customers interact with the platform through enhanced in-app experiences, data insights, and digital engagement strategies. Key Responsibilities Implement and optimise digital customer engagement tools to support onboarding and product adoption Design and improve ...

past three years, Allstate has reimagined its entire digital ecosystem - modernising our platforms, reinventing our operating model, and embedding a frontier mindset that puts customer experience at the centre of every decision. Today, we're designing and building next generation protection products that are simpler, faster, and more … past three years, Allstate has reimagined its entire digital ecosystem - modernising our platforms, reinventing our operating model, and embedding a frontier mindset that puts customer experience at the centre of every decision. Today, we're designing and building next generation protection products that are simpler, faster, and more ...

incidents and requests. This role combines hands-on troubleshooting with mentoring analysts, ensuring adherence to IT Service Management (ITSM) best practices and delivering exceptional customer service. The IT Service Desk operates on a weekly rotational schedule to ensure full coverage and support. Team members work shifts between … gaps in workflows and recommend enhancements to improve efficiency and service quality. Mentoring: Support and guide junior analysts, sharing expertise and promoting best practices. Customer Communication: Maintain clear and proactive communication with customers regarding incident status and resolution timelines. Project Support: Participate in IT projects, ensuring readiness ...

beyond. Together, we advance your career. Job description We are currently seeking a Physical AI Senior Software Manager to join our Customer eXperience Engineering (CXE) team, which is part of AMDs Embedded Computing Group. This is an exciting opportunity to work within a highly strategic and important part … generation of Embedded & AI technologies and tools to meet the needs of our customers. As part of the CXE team you will act as Customer Zero, developing industrial proof of concept system solutions on our next generations of Embedded products. You will provide a customer perspective to influence ...

future of AI and beyond. Together, we advance your career. Job description We are currently seeking a Physical AI Software Engineer to join our Customer eXperience Engineering (CXE) team, which is part of AMDs Embedded Computing Group. This is an exciting opportunity to work within a highly strategic … generation of Embedded & AI technologies and tools to meet the needs of our customers. As part of the CXE team you will act as Customer Zero, developing industrial proof of concept system solutions on our next generations of Embedded products. You will provide a customer perspective to influence ...