3 of 3 Permanent Customer Experience Jobs in Northern Ireland

Delivery Manager. You will take on broader management responsibilities beyond the agile team as required and actively contribute to the Management capability. Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … consulting environment is a must-have). MINIMUM REQUIREMENTS SC clearance eligibility is mandatory. Minimum 3 years of experience in a similar role preferrably with UK public sector organizations (central government) Minimum 3 years of experience in delivering bespoke software projects from scratch, using agile methodologies for external ...

search for a Service Designer on a contract basis. Key Responsibilities: Lead end-to end service design within a telecommunications environment, focusing on improving customer and network service experiences Design and optimise services across fixed connectivity and mobile network products, ensuring seamless user and technical integration Apply understanding … settings, to support reliable data connectivity and service performance Collaborate with network engineers, product managers, and operations teams to translate technical capabilities into customer-centric services Identify and resolve service experience issues across connectivity journeys, from onboarding through to ongoing usage and support Key Skills: Extensive experience ...

Aspire Programme for continuous skills growth. Key Responsibilities: Identify Key Opportunities: Proactively identify and capitalise on opportunities to recommend tailored solutions for targeted customer profiles, driving meaningful engagement and results. End-to-End Digital Advertising Management: Lead the process of recommending, securing, onboarding, and managing digital advertising solutions, ensuring … seamless execution and client satisfaction. Collaborative Product Development: Partner closely with product development teams to ensure marketing solutions meet and exceed customer expectations, optimising effectiveness and user experience. Data-Driven Insights: Continuously monitor product performance, providing clients with actionable insights and data-driven recommendations that maximise return on investment ...