9 of 9 Permanent Customer Experience Jobs in Northern Ireland

About Pronetx Pronetx is a cutting-edge consulting firm that specializes in transformative customer experience (CX) solutions powered by AWS. With decades of experience deploying sophisticated CX solutions for industry leaders like Capital One, Social Security Administration, and Hilton, we're known for pushing the boundaries … what's possible in customer experience technology. Job Overview We are seeking a skilled Web Automation Engineer to design, develop, and maintain a robust web automation framework for API and functional testing. The ideal candidate will have hands-on experience in building scalable test frameworks using Playwright ...

telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

Customer Engagement Specialist Antrim | Hybrid Working Available Salary up to £28,000 per annum Hours: Monday – Friday, 9:00am – 5:30pm We are delighted to be working with a well-established and forward-thinking company based in Antrim , who are seeking a Customer Engagement Specialist to join their … growing team. In this role, you will be the primary point of contact for customers. You’ll play a key role in building strong customer relationships that drive satisfaction, loyalty, and long-term retention, while working closely with Sales, Marketing, and Support teams to deliver a seamless customer ...

Role Purpose The Head of AI will define and deliver Homes for Students' enterprise AI strategy, embedding intelligent solutions across the organisation to enhance customer experience, improve operational efficiency, strengthen decision-making, deepen data insights, and drive commercial performance. As the senior authority on AI, data science … language for non-technical audiences. Represent Homes for Students externally with technology vendors, strategic partners, and industry forums, shaping partnerships and thought leadership. Skills & Experience Essential Deep understanding of modern AI ecosystems, including generative AI, agentic systems, AI copilots, automation, and orchestration frameworks. Significant experience leading AI, data ...

continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration ...

formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role CitNOW Group has rapidly expanded through multiple acquisitions, creating an exciting ...

stack, from storefront experiences to APIs, third-party services, and internal integrations -Optimising Performance -Continually improve site speed, reliability, and conversion across the customer journey, from landing pages through checkout. Solving Real Problems -Partner closely with e-commerce, marketing, and operations teams to build solutions that drive revenue … improve customer experience. Systems & Integrations -Build and maintain integrations with payments, fulfilment, analytics, and other third-party platforms, ensuring everything works together cleanly and reliably. Technical Leadership -Contribute to architectural decisions, raise engineering standards, and help shape how we build as the platform evolves. -Migration Collaboration -Work alongside ...

events and client meetings. About Triple Triple is a high-growth fintech disrupting the payment data enrichment landscape, leveraging technology to enhance customer experiences. Our unique ecosystem offers solutions like transaction brand enrichment, logo provisioning, geolocalisation, data categorization, subscription analysis, and carbon footprint measurement. Triple also develops reliable … financial institutions Travel for events and conferences Executing strategic sales plans with precision Identifying and evaluating potential opportunities with a keen eye for customer needs Navigating cross-functional teams to ensure seamless implementations and successful partnerships Exceeding Sales team KPIs and contributing to the company's overall growth trajectory ...

routine maintenance tasks & perform scheduled maintenance visits. Troubleshooting: Solving electronic security system issues. Reporting: Craft clear reports for all activities. Service Excellence: Deliver exceptional customer experiences. Qualifications You Need: Problem-Solving Skills: Strong troubleshooting abilities. System Expertise: Experience with systems like HKC, Pyronix, Galaxy. Industry Knowledge: Familiarity with ...