2 of 2 Permanent Customer Experience Jobs in Northern Ireland

Join our French Customer Advisor team. As a customer advisor specialist, your daily responsibilities will include: ● Provide first-contact resolutions to customer queries ● Offer specialized customer support through written and phone communication ● Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner … Meet and exceed our customer service quality goals, compliance regulations, and productivity targets ● Create an amazing customer experience that people value and we are proud of ● Be responsible to follow the direction of the management and provide feedback ● Deal with English & French Speaking Calls. To succeed ...

start-up feedback, connection testing, error states Unit and component testing Evolving the UI as BFKI APIs and capabilities expand Must Have 2+ Years experience in a relevant role Languages and Frameworks JavaScript/TypeScript HTML CSS API Integration Experience with REST Understanding of query construction and result … Good to Know Modern Framework Experience React, Angular Modern Library Experience D3.js, Chart.js Modern UI Design Patterns WebSocket experience UX/CX design (e.g. Figma) OpenTelemetry Testing Framework Experience Unit: Jest E2E:Selenium, Playwright, Cypress Experience designing for WCAG compliance AWS or GCP Bonus Points ...