8 of 8 Permanent Customer Experience Jobs in Northern Ireland

Director Data & Analytics API Experience - Data Services

Hiring Organisation
CME- Group
Location
Belfast, UK
Employment Type
Full-time
Director Data & Analytics API Experience - Data ServicesBackground:CME Group runs some of the world's largest and most important trading venues, including derivatives exchanges, FX/FI platforms. The trading participants include leading investment banks, hedge funds, proprietary trading firms, investment managers, and retail traders, as well as additional … high-impact, individual contributor (IC) role for an individual who can navigate complex enterprise systems and deliver a modern, developer-first experience. This customer-facing role serves as the technical link between our APIs and the customer, acting as a high-level practitioner who crafts SDKs and delivery ...

Customer Advocacy Manager

Hiring Organisation
Hackajob Ltd
Location
Belfast, County Antrim, Northern Ireland, United Kingdom
Employment Type
Permanent
Salary
£70,000
working aligned to industry best practice, we build sustainable and predictable sales pipelines for our market-leading offerings. What You'll Do As the Customer Advocacy Manager within the Content team and reporting to the VP Content, you will lead the strategy, planning and execution of an extensive range … communicate the value and insights customers gain from working with Kainos Workday products. The outcomes of this role will be a set of customer-ready and sales-ready assets, across a wide range of media, which will communicate these insights and value in compelling, engaging ways and help sales ...

Agile Team Lead (Public Sector)

Hiring Organisation
Kainos
Location
Belfast, UK
Employment Type
Full-time
required and actively contribute to the Management capability.Experience in bespoke software delivery,operating as a part of an agile team working for an external customer(experience in a client-facing role in a consulting environment is a must-have).MINIMUM REQUIREMENTSSC clearance eligibility is mandatory.Minimum 3 years … experience in a similar role preferrably with UK public sector organizations(central government)Minimum 3 years of experience in delivering bespoke software projects from scratch, using agile methodologies for external customers.Strong experience in customer-facing projects - syncs and reporting, presentations, board meetings, workshops, upscaling opportunities.Strong commercial ...

Quality Engineer

Hiring Organisation
Xplor
Location
Belfast, UK
Employment Type
Full-time
Company DescriptionMomence was founded in 2020, graduated from Y Combinator, and raised an $11M Series A. We build and operate a software platform for experience-based and membership-driven businesses, including yoga and fitness studios, dance schools, wellness centers, salons, golf facilities, and more. Today, Momence supports more than … users every month. From day one, you'll work on a product with real impact, helping businesses grow, streamline operations, and create better customer experiences.Since 2025, Momence has been part of Xplor Technologies, a global technology company providing software, payments, and commerce solutions for service-based and membership businesses ...

Senior Payroll Manager

Hiring Organisation
Farrans Construction
Location
Dunmurry, City of Belfast, County Antrim, United Kingdom
Employment Type
Permanent
accurate, compliant payroll services across the UK and Republic of Ireland. Managing five payrolls for over 700 employees, you'll ensure an excellent employee experience while driving continuous improvement, governance, and payroll best practice. You'll be an experienced payroll professional with strong technical knowledge, excellent attention to detail … customer-focused approach. Confident working with payroll systems and data, you'll build strong relationships, solve problems, and identify opportunities to improve processes and deliver outstanding service. Main Responsibilities Payroll Leadership & Operations Ensure all payrolls are processed accurately, on time, and in full compliance with UK and ROI legislation ...

Service Delivery Manager

Hiring Organisation
Tech Mahindra
Location
Belfast, City of Belfast, County Antrim, United Kingdom
Employment Type
Permanent
Salary
£60000 - £70000/annum
security, compliance, and continuous improvement of business-critical services operating in a 24x7 environment. The SDM serves as the primary operational interface between the customer, service providers, technology partners, and internal delivery teams, driving service excellence while ensuring contractual commitments, regulatory obligations, and operational risks are effectively managed. Given … contractual service levels, KPIs, and operational commitments are consistently achieved. Lead multi-disciplinary delivery teams across operations, engineering, service management, security, infrastructure, and applications. Customer & Stakeholder Management Act as the primary service management contact for senior customer stakeholders. Build trusted relationships with customer leadership, operational teams, regulators ...

Order Intake Lead

Hiring Organisation
EOS IT Solutions
Location
Armagh, Co. Armagh, UK
Employment Type
Full-time
Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.We … Order Intake Lead at EOS IT Solutions, you will oversee and manage the order intake process, ensuring accuracy, efficiency, and compliance across all customer transactions. You will lead a team of associates, providing guidance and support to maintain high standards of service and operational excellence. This role requires strong ...

Field Service Technician

Hiring Organisation
Precept Recruit
Location
Belfast, County Antrim, Northern Ireland, United Kingdom
Employment Type
Permanent
Salary
£28,000
most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. Whats in it for you? Company vehicle and fuel card Monthly and quarterly … work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Belfast region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. ...