Senior Quality Specialist
Belfast, Northern Ireland, United Kingdom
Concentrix
enforcing policies and driving quality performance, while balancing the need for efficiency. They will be the main liaison between training, quality, and operations. Providing social media support on an exciting new client launching on site in Belfast Maysfield, you will be supporting an exciting new Virtual Reality product … with an onsite virtual reality lab being provided for employees. This is a is social support role . Job Description: Partner with social media internal teams to ensure that decisions made by Vendor’s content moderation staff are being regularly audited for accuracy and that performance feedback … with relevant Operations team(s) and Quality Manager(s) for performance enhancement of personnel not meeting effectiveness metrics. Become and remain knowledgeable about the social media platform products and community standards, and serve as the expert to ensure awareness and understanding of Content Policy and Operational Guidelines, and more »
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