1 to 20 of 20 Permanent Change Management Jobs in Scotland

service delivery. Plan and manage multi-channel communications campaigns to steer technology adoption Work in partnership with several digital workplace stakeholders Oversee the creation, management and awareness of technology enablement tools (videos, how-to, quick-start guides, etc.) Facilitate enablement and awareness events (Ask the Expert, webinars, lunch and … learns, etc.) Management duties including hiring, supervising, training and creating direct reports Partner with leaders on employee experience and engagement improvement proposals Contribution in employee onboarding to emphasise available resources and foster awareness of digital workplace technologies Required Skills & Qualifications: 5+ years IT or Change Management experience … 3+ years people and team management Experience working and liaising with internal and external Stakeholders with the ability to translate business and technical requirements. Working knowledge of The Microsoft Platform, including SharePoint and Collaboration Toolsets. Strong knowledge and experience of ITIL, Service Delivery and Service Improvement. Experience directing technology more »

responsibilities for the Video & Voice Engineer will includ e: Provide technical support of Unify and Cisco PBX voice and video services including legacy solutions. Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. Experience of administering, monitoring and … troubleshooting Video & Voice technologies and platforms. Change management and risk assessment for all managed service clients. Work with external suppliers on voice planning, implementation and support activities. Working with IP (Internet Protocol) and Telecom concepts. Planning, implementation and supporting new systems. Ensure the design of video & voice solutions … delivery and/or problem resolution. Provide appropriate training and documentation for any newly deployed systems. Provide support for systems out of hours. Relationship management for support providers, including mobile phone vendors. Key skills & experience for the Video & Voice Engineer: - At least 5 years experience working in one or more »

processes. The role of the technical specifications team encompasses the full evaluation, standards setting and governance elements of a global process owner alongside the change management required to deliver this initial programme. This role holder will be a subject matter expert and will engage with relevant stakeholders in more »

working solutions, ITIL knowledge, and MS WVD Cloud experience. Configuring and troubleshooting HCI Platforms, Windows OS, VDI, and contact centre desktop configurations. Use of management and troubleshooting tools. PS Scripting. Self-starter with a proactive attitude towards improvement and innovation. Excellent communication and time management skills. Ability to … team is built around five core capabilities: Enterprise Resource Planning platforms; workplace solutions; enablement and automation; value stream realisation and governance; and transformation and change management. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster more »

law firm in Glasgow for a Business Sysyems Administrator to join their IT Department. This role focuses on managing and enhancing their integrated Case Management System. Ideal for a proactive individual, this position requires a passion for delivering high-quality results in a dynamic environment. Key Responsibilities: System Administration … Manage and configure the Case Management System. Documentation: Maintain detailed system configuration documentation. Template Development: Create and manage document templates with automated data tagging. Stakeholder Collaboration: Gather and document requirements for workflow changes. Workflow Design: Develop and update legal workflows using a Visual Workflow Designer. User Support: Provide second … line support to system users. Context: Our client has recently upgraded their Case Management System and is continuously improving it. The current focus is on transitioning to the latest version, making this role essential for a smooth upgrade and system enhancement. Skills and Experience: Expertise in business process modeling more »

data. The role of the technical specifications team encompasses the full evaluation, standards setting and governance elements of a global process owner alongside the change management required to deliver this initial programme. The programme aims to change how we collect and manage supplier-sourced technical specifications that more »

with attention to quality, productivity and safety. Ensure all technical information is available when required for the delivery of design and/or construction. Management of Project Quality deliverables and procedures ensuring compliance with Internal and Client Quality Systems. Interpret and check drawings, specifications, and schedules for all activities. … etc.). Early identification and resolution of non-conformance within both the design and construction phase. Development of Tender, Design and Construction Programmes and management of these programmes throughout the Project Lifecycle. Responsibility for project Change Management – clear understanding of scope and early identification of change to implement the contractual mechanisms of Early Warnings and Compensation events for Extensions of Time or monetary claims. Financial Management of Projects including budget setting, Monthly forecasting and Profit/Loss responsibility. Manage the design of systems and products, ensuring alignment with design specifications and technical aspects. Procurement more »

a Project Manager and join our team here at ea Change. We’re offering you the opportunity to gain invaluable experience in a Business Change environment, enabling you to learn, develop and enhance new skills alongside senior members of staff. WHO ARE WE? We are change management … company to help futureproof their business and become the next generation of leaders. ABOUT THE ROLE Your journey will begin with us at ea Change, where you will join our friendly team, ready to be deployed onsite with our clients to work on a project of theirs. You will … this journey as a Project Manager under the guidance of an expert in the field, learning the necessary skills needed to work in a Change environment. Our in-house Change experts work closely with your on-site manager to guide your career into either an Analytical or Project more »

Change Manager needed for our technology client based in Edinburgh. The right candidate must have a demonstrable background in Change and Transformation within Agile environments and ideally within technology or Digital organisations or environments. The role will be hybrid, with 2 days per week in Edinburgh and candidates … in Edinburgh at short notice. The role is Outside IR35 and will be 3 - 6 months initially. Our client is looking for a senior Change Specialist to help them to lead internal business & cultural change and transformation activities, helping them to make significant change within their business. … Candidates must be able to demonstrate strong stakeholder management capabilities, be able to build rapport swiftly, work with stakeholders to elicit requirements, manage deliverables and execute the change, helping to drive it across the organisation. This will involve Change strategy and execution, internal communication, and messaging, coordinating more »

ensuring that all activities are completed on time and within budget. Monitor progress regularly and make adjustments as necessary to ensure project success. Stakeholder Management: Identify and engage with all relevant stakeholders, including senior management, IT teams, HR teams, and external vendors. Communicate project goals, progress, and challenges … effectively to all stakeholders. Manage stakeholder expectations and address any concerns or issues in a timely manner. Risk Management: Identify potential risks and issues that may impact the project's success. Develop risk mitigation strategies to address identified risks and minimize their impact on the project. Proactively manage any … issues that arise during the project and implement solutions to resolve them quickly. Vendor Management: Coordinate with external vendors and service providers involved in the payroll migration project. Manage vendor contracts, deliverables, and relationships to ensure that all parties are aligned with project goals and timelines. Quality Assurance: Implement more »

client are currently recruiting for a Senior Project Manager to join on a 12 month fixed term contract. Main responsibilities To provide effective project management expertise for the delivery of high-quality research support solutions within the constraints of resource, time and quality. Working directly with the Programme Senior … Team, other project managers, functional leads and the PMO. To provide people, change and project/programme management expertise working closely with stakeholders and colleagues to contribute to the effective delivery and its related projects and alignment of a change management plan. To develop and maintain … through co-design collaborations Practical understanding of the key requirements for consistently delivering successful projects In depth knowledge of industry best practice and project management techniques with the practical ability to use these to consistently deliver strategic solutions. Should this position be of interest please submit your CV and more »

to a culture where automate, tool and document is the norm Participate in on-call cover and Incident Response Play a key role in change management Who you are : You should have had a background in highly available database services having spent at least some of your career more »

with ERP solutions either in a technical or analytical capacity. Any knowledge of the following would be beneficial but not essential: Business process mapping Change management. Relational databases SQL ERP Software This role will suit an individual who is looking for a challenging, lively environment where the focus is more »

of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution and/or system management of secure IT solutions, IT infrastructures, application hosting or components that contribute to IT service delivery? Do you want to collaborate and achieve together … Monitor progress of fix. Attend customer daily briefing(s) and feedback/assist with any issues that arise from this meeting. Attend FJ service management calls and report on asset status. Manage own and central asset registers. Manage own workload and support that of other team members. Provide remote … and efficient delivery of service. Ensure the delivery of Services to meet SLAs as a minimum. Awareness of Military Contract, amendments where necessary. Service Management Reviews: Every quarter with the customer and other stakeholders. Provide Cover for Team Lead during periods of absence. Maintenance of technical accreditation for the more »

You will be accountable for all aspects of successful delivery into the business. This includes: strategy and roadmap development and resourcing development, and ongoing management therein and management against programme delivery roadmap a smooth and successful transition of new solutions into the business aspects of change management … and compliance to all programme governance quantification and mitigation of risks, issues and dependencies and agreeing critical programme success factors, business outcomes and benefits management problem solving, operating in an agile and dynamic fashion in order to reach point of solution and deployment leadership and direction to the team … and your stakeholders and reporting of progress across the programme project management skills and processes Essential Skills/Basic Qualifications/Preferred: management qualifications preferrable management professional bodies such as APM or PMI certifications preferred with proven track record of project management with and demonstrable expertise more »

a Project Analyst and join our team here at ea Change. We’re offering you the opportunity to gain invaluable experience in a Business Change environment, enabling you to learn, develop and enhance new skills alongside senior members of staff. WHO ARE WE? We are change management … company to help futureproof their business and become the next generation of leaders. ABOUT THE ROLE Your journey will begin with us at ea Change, where you will join our friendly team, ready to be deployed onsite with our clients to work on a project of theirs. You will … as a Project Analyst under the guidance of an established Project Manager or Business Analyst, learning the necessary skills needed to work in a Change environment. Our in-house Change experts work closely with your on-site manager to guide your career into either an Analytical or Project more »

Role: Change Analyst (Banking) Rate: £500 - £550/day (via umbrella) Duration: 6 months (long-term extensions beyond initial contract) Location: Edinburgh or Manchester (Flexible Working) An experienced Change Analyst is required to join a leading banking client for long-term programmes of work within infrastructure delivery (with … flexible working available). The ideal and successful candidate will be required to hit the ground running. Key skills & experience required: Extensive experience managing change management processes within banking/financial services Experience working on infrastructure projects/programmes ServiceNow experience Excellent presentation skills with the ability to more »

application support role Strong problem solving and analytical skills, demonstrating ability to bring high level, complex client issues to resolution Excellent communication and relationship management skills at all levels within the business, both internal and external Proficient with SQL and understanding of relational database systems Good debugging proficiency, including … ability to read and debug complex code using DevOps/Visual Studio Familiarity of Microsoft Azure, Microsoft 365, PowerShell and SharePoint Online Exposure to change management protocols, awareness, and knowledge of ITIL process Ability to act as a product functional and technical SME Service desk/support portals more »

aspects of DR plans. Improve maintenance and patching procedures. Promote automation, tooling, and documentation. Participate in on-call cover and Incident Response. Contribute to change management. Qualifications: 3+ years' experience in datacentre, public cloud, or hybrid infrastructure. Experience with Windows Server and Azure-based services. Proficient in PowerShell scripting more »

Key responsibilities for the Video & Voice Engineer will include: •Provide technical support of Unify and Cisco PBX voice and video services including legacy solutions. •Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. •Experience of administering, monitoring and … troubleshooting Video & Voice technologies and platforms. •Change management and risk assessment for all managed service clients. •Work with external suppliers on voice planning, implementation and support activities. •Working with IP (Internet Protocol) and Telecom concepts. •Planning, implementation and supporting new systems. •Ensure the design of video & voice solutions … delivery and/or problem resolution. •Provide appropriate training and documentation for any newly deployed systems. •Provide support for systems out of hours. •Relationship management for support providers, including mobile phone vendors. Key skills & experience for the Video & Voice Engineer: - •At least 5 years' experience working in one or more »