Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Navisite
be customer specific or generic. Requirements: Must hold an appropriate IT qualification, and/or (or be working towards) other professional certifications such as MCSA, CCNA etc. Good technical understanding and experience. Able to cope with multiple problems in a calm and professional manner. Knowledge of TCP/IP networking more »
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Lorien
CloudLinux, Citrix, Hyper-V, KVM Strong understanding of networking basics, OSI networking model Having previously worked with switch configurations RHCT and an MCSE/MCSA Server 2008/2012/2016 qualifications is desirable, but not essential History working within a datacentre is desirable but not essential This is a more »
Employment Type: Permanent
Salary: £45000 - £52000/annum hybrid, on call, central office
RMM Tool and PSA software Experience providing support via remote tools Experience handling Technical Service Tickets Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Client Experience Certifications such as Helpdesk Habits etc. Experience working either on a Helpdesk or for a Managed Service Provider more »
Laptops be able to deal productively with a high workload with minimal supervision Great attention to detail Desirable skills/qualifications: Certification (MCSE/MCSA/MCP’s) in relevant manufacturers hardware qualification (HP) Basic Network Knowledge (Patching, tracing switch information etc.) Now Ticketing System Experience This is an excellent more »
can recover and continue should a serious incident occur. Managing projects on technical topics mainly around customers' devices or new technologies. Desirable skills include MCSA; Azure; ITIL; Active Directory Charlene Morrison (see below more »
