Senior IT Support Analyst
- Hiring Organisation
- Jonathan Lee Recruitment Ltd
- Location
- Telford, Trench, Shropshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £50000/annum
looking for a Senior IT Support Analyst to join a busy MSP environment, supporting a wide range of customers across Microsoft 365, Azure AD (Entra ID), and hybrid on-prem infrastructure. This is a hands-on role covering escalated tickets, problem management, and project delivery. … tooling, supporting both reactive incidents and proactive improvements, including migrations, security, and endpoint management. What You’ll Be Doing Providing Tier 2 support across Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Intune) Supporting on-prem Active Directory and Exchange Server, including hybrid Exchange and AAD Connect Managing ...