We are currently recruiting for a Service Desk Support Specialist working within a rapidly expanding Audio-Visual company based in Maidenhead. Our ideal candidate will havestrong ITsupport experience, training will be offered to cover the AV element of the role. IT certifications would be beneficial. … This role is office-based. Service Desk Support Specialist Brief Overview of Role: Responsible for inbound fault ticketing and the direction of the helpdesk function for Audio Visual equipment for various job sites Oversees internal IT systems and assets, and assists with upgrades and fixes. Preparation of Audio … accessories ahead of project installation to ensure all required items are configured correctly. 80% Accountabilities Include: Knowledge & Key Skills Deployment and management of company IT hardware & software. Call logging/ticketing/1st and 2nd line support within their SLA. Supporting and troubleshooting a wide variety of AV more »
2nd Line Technical Support Engineer An exciting 2nd Line Technical Support Engineer role has arisen with our client, a market leading organisation based on the South Coast/Hampshire. The role will require you to be in the Hampshire office 5 days a week, with additional business travel … to customers in the local area. As the 2nd Line Support Engineer, you will join a driven team where you will be responsible for responsible for the design, implementation and support of client technical infrastructure covering network, hardware and software systems. You will be involved in technical consultancy … and pre-sales support for system proposals and will then work on projects through to a successful completion. Location: Fareham, Hampshire Duration: Permanent/Full time Salary: Up to £30,000 + additional benefits Do you have: Strong 1st/2nd line Support experience Good knowledge and experience more »
FRENCH SELECTION (FS) French speaking IT System Support Analyst Location: Folkestone Salary: Competitive Ref: 4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service provider … Using your analytical skills and working with end users, you will perform tests on systems before being put to use as well as provide support to the project team The role: - Analyse testing scenarios - Provide and report results and recommendations to the testing manager - Liaise with your internal teams … internal customers for system improvement - Analyse information on the testing platforms. - Perform and evaluate testing required before implementation - Analyse and provide confirmation to the IT department during the development of the system changes and upgrades. - Identify, investigate and answer all questions and problems encountered The candidate: - Fluent in French more »
Attention: Passionate 1st/2nd Line Support Engineer Wanted! Elevate your career in the dynamic world of ITSupport! We're on the lookout for a driven 1st/2nd Line Support Engineer to thrive in our fast-paced environment. Ready to make your mark? Read … on and be part of something extraordinary! Key Responsibilities for the 1st/2nd Line Support Engineer: Meet and exceed SLAs Assist technical support requests within the team Ensure good communication with both customers and staff Keep the IT Documentation up to date Manage multiple tickets Skills … Required for the 1st/2nd Line Support Engineer: Experience working with Network technologies (Firewall, Switches, Routers, Wi-fi) Experience working with Microsoft technologies (incl. AD, Windows Server, 365) 1st/2nd Line Service Desk Experience Exceptional customer service skills and engagement and strong written and spoken communication skills more »
2nd Line IT Engineer - Lancing - £32,000 - Unbelievable Benefits! Role: IT Helpdesk Engineer Areas: Lancing Salary: £25,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and … world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
FRENCH SELECTION (FS) French speaking IT System Support Analyst Location: Folkestone Salary: Competitive Ref: 4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service provider more »
England, £37-38k - Clients are a very smart, Intelligent company working on Next Level Technologies, Software and Applications. AI, Machine Learning, NLP, IoT, IT Security, Contact Centre applications, SaaS, Cloud, and much more. Graduate Technical Consultant,The role will lead into a "Software Developer" - PHP, Python, TypeScript, React … Physics, Natural Science, Electronic Engineering Graduate, who want to work with awesome Technologies such as, AI, Machine2Machine Learning, Cloud Applications, Unified Communications, Software Solutions IT Security, and Project applications, the list goes on, 2:1 or above with A Levels A-B Grades or BTEC at Distinction Level. Smart more »
The apprentices primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity … to develop a good working knowledge of technical products and services. Main Role & Responsibilities: You will start off with simpler tasks, such as basic support calls for example troubleshooting issues with laptops, monitors, printers etc. But as time goes by, will undertake more complex tasks and will be set … to complete, which will be checked by senior staff. Answering the telephone, responding to emails and updating requests. Provide first line analysis of all IT issue... more »
The apprentices primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity … to develop a good working knowledge of technical products and services. Main Role & Responsibilities: You will start off with simpler tasks, such as basic support calls for example troubleshooting issues with laptops, monitors, printers etc. But as time goes by, will undertake more complex tasks and will be set … to complete, which will be checked by senior staff. Answering the telephone, responding to emails and updating requests. Provide first line analysis of all IT issue... more »
The apprentices primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity … to develop a good working knowledge of technical products and services. Main Role & Responsibilities: You will start off with simpler tasks, such as basic support calls for example troubleshooting issues with laptops, monitors, printers etc. But as time goes by, will undertake more complex tasks and will be set … to complete, which will be checked by senior staff. Answering the telephone, responding to emails and updating requests. Provide first line analysis of all IT issues and ensure that SLAs are met. Keep customers informed of the status and progress of tasks and update tickets. Complete other service-related more »
The apprentices primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity … to develop a good working knowledge of technical products and services. Main Role & Responsibilities: You will start off with simpler tasks, such as basic support calls for example troubleshooting issues with laptops, monitors, printers etc. But as time goes by, will undertake more complex tasks and will be set … to complete, which will be checked by senior staff. Answering the telephone, responding to emails and updating requests. Provide first line analysis of all IT issues and ensure that SLAs are met. Keep customers informed of the status and progress of tasks and update tickets. Complete other service-related more »
The apprentices primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity more »
The apprentices primary role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Required to monitor and maintain systems and/or platforms to maximise productivity more »
