Role: Senior RootCause Manager 📌 Location: Chatham - 2/3 days a week in office, plus flex hours 📌 Salary: £55k - £65k A specialist Bank are looking for a RootCause Senior Manager to lead the First Line RootCause Analysis... and what a bank … to make sure they can be that driving force within the Mortgage and Savings world. Anyway, the role! You will lead the First Line RootCauseAnalysis initially focusing on Complaints with the aim to develop the role and extend coverage to QA, Control Testing and Outcomes … Based Testing. You will ensure that the framework and processes are in place to conduct effective rootcauseanalysis to identify trends and common themes, escalating concerns and ensure corrective action plans are established and delivered in support of increasing on the spot resolution, reducing complaint volumes more »
results to support software validation efforts. Defect Identification and Resolution: Identify, document, and prioritise software defects, collaborating with development teams for timely resolutions and rootcause analysis. RootCauseAnalysis and Prevention: Perform rootcauseanalysis for defects and implement preventive measures more »
Bishop's Stortford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
HR GO Recruitment - Bishop's Stortford
support this global medical device company in meeting its quality and regulatory requirements. Provide technical support for medical device manufacturing, engineering, and distribution. Use rootcauseanalysis for problem-solving and trend identification. Conduct quality audits across all organisations. Performance Measures: Maintain documented quality systems across the … Internal and external quality auditing experience to ISO 13485. Passion for quality excellence. Previous quality assurance experience, including QMS documentation. Knowledge of CAPA and rootcauseanalysis tools. Practical problem-solving approach. Understanding of ISO 14971 quality risk management principles. Self-motivated and team-oriented. Ability to … and develop new skills. Knowledge of GMP, GDPR, LSAS, and ethical trade issues. Key Tasks: Prepare and submit regulatory documentation for market registration. Support rootcause identification and solution resolution. Conduct and document quality audits. Maintain risk assessments and clinical review updates. Support quality awareness and improvement activities. more »
Ability to collaborate with multiple teams including: the Data Champions, Data Governance Leads, Digital Core MD Engagement Lead and Regional Data Stewards, etc. Detail analysis is needed to identify opportunities (trends) in the data that will trigger data cleansing activities. Being able to engage the business in cleansing activities. … required. Build additional DQ rules and/or Tools specific to Digital Core project if required Help DQ Lead & Digital Core project leads in rootcauseanalysis related to Master data. Manage conflict where DQ requirements of the project do not meet agreed standards and escalate conflict … to Digital Core Engagement Lead if required Provide development specifications to DQ DevOps Team and manage delivery through AGILE process (JIRA) Perform rootcauseanalysis and develop/implement fixes Execute test cases and verify test results to validate mass cleansing routines. Document and keep up to more »
Brentwood, Essex, South East, United Kingdom Hybrid / WFH Options
SC4 Recruitment Limited
and operational procedures meet these standards. You will be responsible for identifying areas of improvement within the organisation and developing strategies to improve them. Rootcauseanalysis of non-conformancesis used to detect trends, ensuresuccessful preventative actions, andsetobjectives for further quality improvements. Work alongside the Production team … data is maintained and accurate in the systems utilised by the company. Assess performance by constantly identifying and sharing success factors, identifying bottlenecks, executing rootcauseanalysis, propose improvements. Lead and develop a small team. Skills/Experience Needed Digital Print background is ESSENTIAL! Strong communication IT more »
responsibilities: Support new program/project introduction phase with PPAP creation to AIAG and customer standards. Respond to concerns and non-conformities effectively, employing rootcauseanalysis tools to thoroughly assess the concern. Ensure appropriate containment is conducted and robust corrective actions are implemented in a timely … as required. Who are we looking for? Recognised technical engineering qualification. Trained internal auditor to ISO 9001:2015. Demonstratable experience of PPAP processes. Strong rootcauseanalysis skills. Working knowledge of metrology techniques. Understanding of engineering drawings and geometric tolerancing. Comfortable viewing CAD/STEP files. Ability more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Volkswagen Financial Services (UK) LTD
experience? Working as part of our Customer Operations team, you'll join a team of enthusiastic specialists that support the delivery of management information, rootcauseanalysis and trend analysis across the business. This is a key area for us as the work the team does … and develop the delivery of good customer outcomes. We'll support you to get fully involved and you'll learn to provide reporting and analysis that is reliable, easy to interpret and articulates a clear story. If you are studying a Business or Numerate related degree, enjoying reporting and … and analyse relevant data (don't worry, we'll give you training on these systems when you join) You will be involved with continuous rootcause and trend analysis based on customer outcomes, providing the insight into any risks identified as well as any areas of improvement more »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
Allianz Insurance Plc
outages, major incidents and technical queries Responsible for identifying and solving complex problems across a wide-scale business landscape, including stakeholder management and relevant analysis/investigation into rootcause and solutions Subject matter expert in digital trading and digital platforms Working alongside software houses & suppliers such … as Acturis, Polaris etc. Co-ordinating business incidents where appropriate and conducting relevant rootcauseanalysis/investigation and solutions/fixes post incident About You Skills & Experience Commercial insurance experience ideal Acturis Platform knowledge preferred but not essential Good problem solver Positive outlook with focus on more »
Incident Management Hard worker: Steer the ship during network outages by following the Major Incident Management Process meticulously, ensuring swift resolutions and minimal disruptions. RootCause Detective: Undertake and lead 'RootCauseAnalysis' investigations, putting on your detective hat to solve network faults, security concerns more »
ServiceNow, Remedy, or HP Service Manager Key Responsibilities: Develop and implement proactive problem management strategies to identify and resolve recurring IT issues. Conduct thorough rootcauseanalysis of major incidents and service disruptions to prevent future occurrences. Qualifications: Strong understanding of IT Service Management (ITSM) frameworks, particularly … Proven track record of leading problem management initiatives and driving process improvements. Excellent analytical and problem-solving skills with the ability to conduct thorough rootcause analysis. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. more »
Employment Type: Permanent
Salary: £65000 - £75000/annum £6k Car allowance + 10-15% bonus
NVQ Level) Minimum 5 years experience in a fast-paced manufacturing environment post training completion Good problem solving skills with ability to get to rootcause Job Objectives and Responsibilities Working as part of a team or individually, you will be responsible for scheduled maintenance, fault finding and … and electrical disciplines as required Attend machine and equipment breakdowns in a timely manner and apply sound engineering principals to diagnosis and repair Apply rootcauseanalysis principals to identify and subsequently rectify issues to deliver continuous improvement Maintain good maintenance record keeping as required Support the more »
inventory, , generating quotes, providing international shipping expertise, attending customer meetings, attending supply and demand planning meetings. All functions are critical for driving growth, improving rootcause/corrective action processes and operational excellence initiatives. A key responsibility will be to assist with global and strategic implementation of methodologies … Problem Solving • Customer Focus • Functional/Technical Skills • Process Management • Understanding of program management, operations, distribution, delivery performance and quality management system • Understanding of rootcauseanalysis, lean tools, procurement and supply chain management. • Familiarity with Sarbanes Oxley. • Exportation to international customers more »
Milton Keynes, Buckinghamshire, Simpson, United Kingdom Hybrid / WFH Options
Solo Search Ltd
flows Experience diagnosing, reporting, tracking and resolving data quality and software issues Experience with databases, with hands on knowledge of SQL Experience with data analysis and business intelligence/data visualisation software, Power BI (or similar) Experience developing test scripts and test cases both automated and manual Experience of … more widely about the context of such work and broader interdependencies Excellent interpersonal and communication skills (written and oral). Experience of Risk Assessment, RootCauseAnalysis and Vulnerability Analysis An understanding of any of Primary Care data, healthcare coding systems, and risk stratification systems in more »
and line stops to sales volumes. Promptly review and approve PPAPs, maintain records, and update departmental KPIs. Organises internal/external measurements and data analysis (part and process) as necessary to validate PPAPs. Creates and maintains inspection plans for incoming parts. Requesting and expediting supplier 8D reports for nonconforming … parts. Leads supplier rootcauseanalysis as required; verifying effectiveness of actions. Acts as Supplier Development Engineer when required, by working collaboratively with Sunswap's Systems Team and selected suppliers to deliver the expected level of Quality. Ensures that the Part and process developed use tools such … as DFMEA, PFMEA, Measurement System Analysis, Value Stream Analysis, Control Plan & work instructions. Being the representative of Quality for Sunswap within the supplier base through strong leadership, coaching and supporting engagement Driving and influencing internal and external stakeholders to achieve the company QCD objectives. Qualifications & experience Engineering degree more »
Manager, approving non-escalated changes. - Refine change and problem management processes to meet evolving business needs and industry standards. - Conduct IT problem investigations using rootcauseanalysis and trend analysis to prevent future interruptions. - Enforce cross-process compliance and coordination to enhance service delivery and promote more »
Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough rootcauseanalysis and document findings more »
appropriate incident response actions. Communicate with stakeholders about security incidents, detailing actions taken. Support the Cyber Incident Response Manager by triaging events and conducting rootcauseanalysis for security and privacy incidents. On-call duty is required for major incidents. Conduct proactive threat hunting to detect emerging more »
Basingstoke, England, United Kingdom Hybrid / WFH Options
Lavazza Professional UK
key quality attributes. Ensure that the test protocol simulates market and environmental conditions to actively reflect how the product will perform post launch. • Lead rootcauseanalysis on quality issues with key stakeholders. • Make recommendations to project teams on technical solutions to improve product quality, manage change … to validate these solutions and ensure safety of new Lavazza Pro products. • Provide data analysis of test data to influence business decisions and drive factual recommendations. • Deliver peer reviews and milestone reports to R&D Project Managers or key stakeholders. • Be accountable for Lab KPIs. • Govern laboratory activities that more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
IET
base and understanding of all IT Systems ensuring service standards are maintained through team knowledge, process, procedures, and documentation. Ownership of problem management and root-causeanalysis, ensuring recurring issues and/or serious incidents are investigated and, where possible, mitigated. Work collaboratively with other areas of more »
London, Simpson, Buckinghamshire, United Kingdom Hybrid / WFH Options
Triad
test cases for automation, considering both functional and non-functional requirements. Continuously improve test automation frameworks and processes to enhance efficiency and effectiveness. Perform rootcauseanalysis of defects and work closely with development teams to resolve issues. Participate in Agile ceremonies, including sprint planning, daily stand more »
and audits of manufacturing processes, equipment, and products to identify areas for improvement and ensure adherence to quality standards. Analyze data and perform statistical analysis to monitor process performance and identify opportunities for process optimization; to identify the trends for quality improvement targets. Collaborate with cross-functional teams to … investigate and resolve quality issues, implementing appropriate corrective and preventive actions, conduct 8D investigations. Drive continuous improvement initiatives by actively participating in rootcauseanalysis, process capability studies, and process improvement projects. Lead or participate in quality-related training programs to educate employees on quality standards, procedures … and methodologies (e.g., Six Sigma, Lean Manufacturing, Statistical Process Control, and 8D). Excellent problem-solving and analytical skills, with the ability to identify root causes and implement effective corrective actions. Proficient in conducting inspections, audits, and data analysis. Solid understanding of quality standards and regulations. Competent in using more »
inspections by external regulatory bodies and Internal Audit processes. Proficient in SAP, Quality Systems and H&S reporting tools. Proficient in the use of RootCauseAnalysis Tools. Actively supports Non Conformance investigations and resultant CAPA(s). Coaches IFM Operations, Engineering, Technicians, Cleaning and other staff more »
experience in a similar role within insurance Familiarity with programming languages and software such as SQL, SAS Python, Tableau. Proficiency in defect management, including rootcauseanalysis, design, and deployment of solutions. Ability to define and execute test strategies to minimize the risk of errors. Proficient in more »
learn to assist with providing QA oversight to those delegated as the signatory for equipment release should it be requested and would assist with RootCause investigation and process improvement activities, to drive improved performance. Supply chain monitoring and assessment, including subcontractor site audits, inspections, etc. in collaboration … level or equivalent or have a recognised engineering qualification (e.g. apprenticeship, or time-served in armed forces engineering/technical discipline). Aware of RootCause Analysis. Ability to work within a small team Ability to achieve security clearance (SC) to Secret is essential. Experience of using Microsoft more »
execution reports and closure reports Understanding of system architecture in an event driven platform and Azure services Development languages such as Java, JavaScript, Python Rootcauseanalysis Integration of testing within Azure development pipelines Experience with Azure Cloud technology. Working in Agile teams Desirable Experience Functional test more »