Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem solving skills required. Hands-on work experience with the following: Windows Operating systems Clients: Windows7, Windows Vista, Windows XP, Windows 2000 Servers: Windows 2000, Windows2003, Windows 2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live … Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. Explorer, Chrome, Firefox), VPN and remote dial-in users Support for laptop, desktops, and printers PDA and blackberry support more »
to troubleshooting Make recommendations to clients for system improvements and upgrades Fulfil other duties in line with business needs Required skills: Proficiency in WindowsServer2003-2022 and Windows Desktop XP-12 Familiarity with Hosted Desktop and Cloud computing Experience with Terminal … server farm setups Office 365 tenant setup and administration expertise VMWare/Hyper-V administration knowledge Strong networking capabilities (DNS, routing, switching, etc.) Knowledge of VoIP, preferably with 3CX Desirable skills and experience: Exposure to Cisco/Draytek firewalls Support experience with Apple products Group Policy administration skills more »
and end-users Skills and Experience Ideally you will have 2 + years experience in a similar position Essential In depth knowledge of Windows XP operating system Microsoft Office Package Windows2003 active directory security IT technical problem solving and a capability to complete more »
Farnborough, Hampshire, South East, United Kingdom
Round Peg Solutions
and end-users Skills and Experience Ideally you will have 2 + years experience in a similar position Essential In depth knowledge of Windows XP operating system Microsoft Office Package Windows2003 active directory security IT technical problem solving and a capability to complete more »
profiles Liaising with suppliers and end-users The successful IT Helpdesk Support will have the following skills/experience: In depth knowledge of Windows XP operating system Microsoft Office Package Windows2003 active directory security IT technical problem solving and a capability to complete more »
