Resolve Level 2 and 3 Telephony/Videoconferencing Oriented Incidents Respond to specific hardware or application requests. Participate in Telephony/Videoconferencing Projects Assist the operations teams on an ad hoc basis. Ensure the MCO of the Telephony and Videoconferencing infrastructure. Management of local team and sharing of skills. CISCO … sites will be required. You will ideally have had previous experience as a communication Engineer Your role Resolve Level 2 and 3 Telephony/Videoconferencing Oriented Incidents Respond to specific hardware or application requests. Participate in Telephony/Videoconferencing Projects Assist the operations teams on an ad hoc basis. Ensure … the MCO of the Telephony and Videoconferencing infrastructure. Management of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco videoconferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan more »
Bristol, City of Bristol, United Kingdom Hybrid / WFH Options
Artis Recruitment
Policy, SCCM, Intune. Infrastructure and related services, e.g. VMWare (virtualisation and VDI), MimeCast, Symantec Anti-Virus, Palo Alto firewalls, Networking, Mitel Telephony, Mobile Iron, VideoConferencing and Audio-Visual Equipment, etc. End-user compute security, including patching and anti-virus. Good understanding of LAN/WAN networking technologies more »
sites will be required. You will ideally have had previous experience as a communication Engineer Your role Resolve Level 2 and 3 Telephony/Videoconferencing Oriented Incidents Respond to specific hardware or application requests. Participate in Telephony/Videoconferencing Projects Assist the operations teams on an ad hoc basis. Ensure … the MCO of the Telephony and Videoconferencing infrastructure. Management of local team and sharing of skills. Your skills and experience Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco videoconferencing (endpoints, TMS, Pexip ...) Knowledge of VMware Suite and vSan more »
identify, suggest and implement changes to continuously improve efficiency and customer service * To respond helpfully and efficiently to queries via the Helpdesk, telephone and videoconferencing * To be aware of GDPR guidelines and in every aspect of data management, consider the requirements of confidentiality and data security for more »
and help people solve technical issues. Implement projects in a timely and professional manner. Be able to confidently converse with customers via phone/Video Conference or on-site meeting to scope technical elements of a project. Review and manage applicable project documentation. Carry out installation, testing and training more »
Resolve Level 2 and 3 Telephony/Videoconferencing Oriented Incidents Respond to specific hardware or application requests. Participate in Telephony/Videoconferencing Projects Assist the operations teams on an ad hoc basis. Ensure the MCO of the Telephony and Videoconferencing infrastructure. Management of local team and sharing of skills. CISCO more »