Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
2ndlineEngineer | Up to £35k (DOE) + Bonus | Stoke-on-Trent | MSP | VMWare | O365 | Active Directory | Windows Server Now this is a role to shout about. Have you ever fancied working on high level security projects in a role which will enable you to … a high performing team in a fast pace environment. You will be working along side engineers with experience ranging from 1st to 3rd line so you will have plenty of opportunities to both learn new skills and pass on your own experience to more junior members of the … to Work Long-Term Sickness Insurance Employee Assistance Programme Discretionary Bonus Interviews commence immediately for this role so please don't hesitate to apply! 2ndlineEngineer | Up to £35k (DOE) + Bonus | Stoke-on-Trent | MSP | VMWare | O365 | Active Directory | Windows Server Oscar Associates more »
We have an amazing opportunity for a 2ndLine Support Engineer, to join an award-winning organisation, voted one of the UK’s top 25 IT companies to work for in the UK and also a Microsoft Solutions Partner. Our client is looking for an … experienced 2ndLine Support Engineer, to join their expanding service desk team and take a supporting role in the management and resolution of the customer’s technical issues. Our client is looking for a highly motivated individual, with a ‘can do’ attitude and must have … hybrid role (3 days in the office and 2 days remote). Essential Experience: MSP background 2-3 years’ experience in a 1st/2ndLine role Experience of working for an ITIL framework in a service desk environment Microsoft Windows Server (Apply online only) Microsoft more »
Solihull, England, United Kingdom Hybrid / WFH Options
Fujitsu
SecondLine SDWAN Support Engineer Onsite: Solihull Are you proactive, determined 2ndLine support engineer with proven hand on skills? Can you adapt to new challenges and work flexibly across multiple customer accounts within a large support team? Do you want … your opportunity to shape it for the better. We have a number of roles within the SDWAN team in both Bracknell and Solihull for 2ndline engineers to join our new shared service team and work on 2x exciting central government accounts, both these customer will be … offerings across government and defence industries. Your role will involve direct technical support for all of services in the SST as part of the 2ndLine Team and assist in the day to day operations and duties of the DNS SD-WAN Service. The engineermore »
Brighouse, West Yorkshire, Yorkshire, United Kingdom
In Technology Group Limited
Title: 2ndLine Network Engineer Location: Brighouse Salary: £30,000-£35,000 DOE In response to our continuous growth, we are expanding our technical team and establishing a 2ndline helpdesk. We are actively seeking two candidates to join this team, offering … a wonderful opportunity to become part of our friendly and growing helpdesk located in Brighouse. We are in search of an enthusiastic network engineer who will … be responsible for resolving network issues for our clients and providing support for customer projects. The ideal candidate will possess experience in 1st/2ndline helpdesk support and aspire to advance their career as a network engineer while acquiring new skills. Responsibilities Managing customer more »
Job Title :2ndLine Support Engineer Infrastructure Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the … Free car parking across all campus sites (apart from Arundel) About the role: The Infrastructure Specialist will work as part of a team of 2ndline engineers to deliver high quality customer support. 2ndline engineers will also be expected to troubleshoot and resolve … issues, to provide expertise to help with the planning and development of IT systems, support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working and communications within an overall approach that puts staff and students first will be more »
fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2ndLine Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing … the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for help via telephone. As the ICT Technician you will route calls to members of the technical team … technical support and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2ndLineEngineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers, Virtualisation, Networks more »
Title: 2ndLine Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £30,000-35,000 per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They … are looking for an experienced 2ndLineEngineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ti... more »
N3, Finchley, Greater London, United Kingdom Hybrid / WFH Options
YourRecruit (UK)
Are you an experienced 2ndLineEngineer who is keen to further develop your 3rd Line skills? Do you have recent experience of working for an IT Support company (MSP)? Are you keen to progress your career within a fantastic, supportive company who …/or solving problems in environments rich in Windows Server, Exchange, IIS, Cisco Internetworking, VPN's, firewalls, backup systems and more. Responsibilities for the 2ndLine Support Engineer: IT Support relating to technical issues involving Microsoft’s core business applications and operating systems Technical support … of DNS services Working Knowledge of non-Cisco Firewall Technologies Working Knowledge of Wireless Technologies Do you have the required technical knowledge & experience? Engineer with two to four years’ experience as a minimum Minimum 2 years’ experience in the following: Office 365/Microsoft 365 Switching, VLAN, Routing more »
London, England, United Kingdom Hybrid / WFH Options
Sereno IT Support
TITLE: Service Desk Engineer (2ndLine) LOCATION: London/remote hybrid HOURS: Monday to Friday: 9am – 6pm SALARY: £35-40K (depending on Experience) 1. Who are Sereno? At Sereno we are looking to shake up the MSP (Managed Service Provider) industry, by utilising the … clients with technical queries over the phone, our ticketing system and online chat. • You will also act as the escalation point for 1st line engineers. • Liaising with clients throughout the lifecycle of the service ticket, ensuring issues are closed off and communicated to clients and providing an excellent … following experience: • Minimum 3 years’ experience as a service desk engineer in an MSP (Managed Service Provider). • Have proven experience resolving 2ndline escalation requests. • Ability to diagnose and resolve hardware or software issues. • Excellent written and verbal communication skills • Prioritising and managing many more »
Wetherby, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
2ndLine Service Desk Engineer Opportunity for a 2ndLine Service Desk Engineer to join the UK's leading cloud technology managed service provider based near Leeds. Salary between £30,000 and £35,000 depending on experience plus benefits. Who more »
Sharp IT Services has an excellent new career opportunity based in Mayfair, London for a On-Site 2ndLine Support Engineer position. Key Responsibilities The On-Site 2ndLineEngineer will be based at one of our client sites and more »
Job Description Role & Responsibilities As a Technical Engineer/2ndLine Support , you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT issues. Travel to various sites in your region, working closely with other IT teams … to provide quality 2ndline IT support. Maintain and update IT inventory, including hardware, software licenses, and equipment documentation. Technical Engineer will be providing a high level of customer service and offering a varied range of IT Support to both technical and non-technical customers … and staff. Skills & Qualifications 2ndLine Support 1Year+. Hardware or Software experience (Preferably both) Attention to Detail Benefits Competitive Salary On site training. Progression within the company. more »
Job Description Role & Responsibilities As a Technical Engineer/2ndLine Support , you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT issues. Travel to various sites in your region, working closely with other IT teams … to provide quality 2ndline IT support. Maintain and update IT inventory, including hardware, software licenses, and equipment documentation. Technical Engineer will be providing a high level of customer service and offering a varied range of IT Support to both technical and non-technical customers … and staff. Skills & Qualifications 2ndLine Support 1Year+. Hardware or Software experience (Preferably both) Attention to Detail Benefits Competitive Salary On site training. Progression within the company. more »
Job Title: 1st/2ndLine Helpdesk Engineer Location: Wigan Work Structure: Office based Salary: £25,000 - £30,000 We are working with an expanding Managed Service Provider in Wigan who pride themselves in fantastic customer service, specialising in managed security infrastructure, IT support and … take your career to the next level, please apply for immediate consideration! Keywords: IT Support Engineer, MSP Engineer, 1st/2ndLine, Helpdesk Technician, Help Desk In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
2ndLine Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily working lives. … ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Key Skills High level of 2ndline IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side more »
Job Title : 2ndLine Support Engineer - 365 Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the … Unidays, Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About the role: The 2ndLine Support Engineer - 365 Specialist will work as part of a team to deliver high quality customer support in the … troubleshooting and resolution of technical support issues, planning and developing the infrastructure, supporting 1st line teams and escalating and managing issues with 3rd line and 3rd parties. Team working and communications within an overall approach that values people will be of key importance. Key Responsibilities: Deliver more »
Title: 2ndLine Support Engineer Location: Bristol Salary: £28,000 to £30,000 My Client are looking for a 2ndLine Support analyst to join their growing team. What we are looking for someone with: Experience supporting Windows Desktop and Active Directory more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Role : 2ndLineEngineer Location : Bath/Chippenham Salary : £30,000 - £35,000 I am now recruiting an exciting NEW ROLE for a TOP MSP in the Bath/Chippenham area. In this role you will be working with cutting Edge Cloud Infrastructure & Networking Infrastructure … alongside being provided with paid training and a clear-cut progression path - to Projects, Infrastructure & Leadership role. If you are an MSP Engineer looking for a company where you can build a CAREER, this one's for you! Exclusive Benefits: Highly Competitive Annual Salary more »
2ndLine IT Engineer - Lancing - £32,000 - Unbelievable Benefits! Role: IT Helpdesk Engineer Areas: Lancing Salary: £25,000 - £32,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer … to join the rapidly growing and dynamic team based in Lancing. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where more »
Role: 2ndLine Support Engineer Location: Preston, Lancashire Salary: Up to … Industry: Logistic/Operations Overview: I am partnered with a national logistics firm in Preston who are in need of a secondlineengineer to join their busy service desk team. This isn't a general service desk, their team are extremely hands on and deal more »
Employment Type: Permanent
Salary: £28000 - £32000/annum 25 days holiday and bonus
DK Recruitment are seeking 2ndLine Support Engineer to join our client who are a leading managed service provider looking to expand their 2ndline service desk team. They heavily promote organic growth and this role has progression into the 3rd Linemore »
Cambridge, England, United Kingdom Hybrid / WFH Options
YourPrime
SecondLine IT Engineer Location … Cambridge - Hybrid Salary: £29,000 per annum Secondline IT engineer - Role Overview: They are seeking to hire a SecondLineEngineer, where the individual will play a crucial role in providing technical support, maintenance, and customer service. This role offers opportunities … best support. Their end-to-end independent technology consultancy helps organizations understand and derive real value from their technology systems and investments. Secondline IT engineer - Principal Duties : • Provide technical support and maintenance for user-based IT hardware and software. • Conduct full diagnostics with end users more »
Wigan, Greater Manchester, North West, United Kingdom
Be Technology
Are you an experienced IT Support Engineer looking for your next position? Our client, a top tier IT Managed Services provider, is seeking an IT Engineer to join their team. This exciting opportunity involves a huge range technical exposure whilst taking that next step in your … setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2ndLineEngineer Salary: GBP 27,000 - 35,000 DOE Location: Office Based in Wigan (Mon-Fri 8:30am-5:30pm more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Be Technology
Are you an experienced IT Support Engineer looking for your next position? Our client, a top tier IT Managed Services provider, is seeking an IT Engineer to join their team. This exciting opportunity involves a huge range technical exposure and variation in different responsibilities such as … setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2ndLineEngineer Salary: GBP 27,000 - 35,000 DOE Location: Hybrid working in Bolton (Mon-Fri 8:30am-5:30pm more »
2ndLine Infrastructure Engineer (Hybrid 3 days office/2 days home) We have a fantastic opportunity for an experienced and professional Infrastructure Engineer with a strong track record and proven skills in VMware/Hyper-V, Azure, Veeam, Citrix and Networking such … as Sophos and Draytek. Any experience of SQL is an added plus and the Infrastructure Engineer will be responsible for providing technical IT support to both internal and external customers. Experience Required Experience of MSP Environments Strong VMware, Hyper-V, Azure, Citrix, Veeam Networking – Sophos/Draytek Monitoring … Knowledge of Storage Platforms Microsoft Server and Desktop OS Installation of Windows OS Microsoft Exchange & O365 Main duties To handle escalations from 1st Line Support as well as handling the end-to-end process of major incidents including all communication with internal/external customers To be a more »