76 to 100 of 103 Permanent 2nd Line Engineer Jobs in the UK

We are looking to recruit an experienced 2nd line support engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. To be a success in this role will … have a broad technical skill base and be able to provide 1st and 2nd line support in an SME environment. You will have a good knowledge of Windows/Azure, Active Directory, Exchange and M365. A working knowledge of networking with the ability to troubleshoot Switches, Routers more »

Company: IT Managed Service Provider Role: 1st/2nd Line Engineer – French & English Speaking Location: Holborn, Office based Salary: To £28,000 (depending on experience) + Training & Certifications Paid for Benefits: Holidays, Pension and benefits You will be responsible for providing remote desktop, server and more »

I'm currently hiring for a 2nd Line Engineer on behalf of a Real Estate business based in Lancaster. You will be responsible for both desktop support and project delivery around predominantly Microsoft technologies. Below are some of the technologies you'll be working with more »

to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is a fantastic … use your own vehicle for travel and will be reimbursed for mileage. Role: Senior ICT Technician aka Senior IT Support Technician, Desktop Support Engineer, Field IT SUpport Location: Surrey, some Berkshire you will travel around Schools in the Surrey/Berkshire. Usually you would cover 1-2 schools … car scheme Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2nd Line Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous experience in more »

to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is a fantastic … use your own vehicle for travel and will be reimbursed for mileage. Role: Senior ICT Technician aka Senior IT Support Technician, Desktop Support Engineer, Field IT SUpport Location: Surrey, some Berkshire you will travel around Schools in the Surrey/Berkshire. Usually you would cover 1-2 schools … car scheme Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2nd Line Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous experience in more »

2nd Line Infrastructure Engineer - M365 AND Microsoft Technologies My client are an energy company on a path to reduce the carbon footprint of large scale energy users. ROLE As a key member of the technical team, you will provide operational support to end users at … email, phone, or face-to-face. Monitor and update the ticketing system to highlight overdue or unresolved tickets. Identify issues and guide first-line support or end users through the necessary steps for resolution. Collaborate with the IT manager and wider technology team to address recurring issues and … implement infrastructure as code. IDEAL CANDIDATE This role will suit a candidate with at least 3 years of technical experience, in a Systems Engineer or similar field. Proven experience in driving best practices within your local team. Good understanding of application and infrastructure monitoring. Good technical background with more »

Reports To: 2nd Line Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8am-6pm (Rota shifts) The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast … paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they … and environments compliance monitoring and proactive/reactive management of issues of escalated colleague service requests or incidents as assigned within SLA 1st Line support/Service Desk in busy periods new hardware such as PCs, Laptops, iPhones and iPads. end user compute support tasks with 3rd party more »

Opportunity for an experienced 2nd Line Service Desk Engineer for a leading Bristol based IT Managed Service Provider. Providing 2nd line support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing more »

Second Line IT Support Engineer Second Line IT Support Engineer - Up to £29,000 + Benefits. Hybrid - Cheltenham Monday - Friday A chance to join an established technical support provider with a growing client base. About the Client: Our client is an established … as well as maintaining the camaraderie that comes with office-based work. Benefits: Healthcare Company Pension Hybrid Working On site parking The Second Line IT Support Engineer Role: Working as part of a small team of L2 Engineers, you will be a key point of escalation … L3 Engineers when it comes to escalating more complex technical problems. Second Line IT Support Engineer Skills: Previous experience providing 2nd Line Technical Support Previous MSP Experience (Desirable) Strong knowledge within IT Infrastructure components Strong knowledge of IT Hardware and Software Relevant IT more »

Job Title: 2nd Line Engineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the more »

IT Governance Channel Awards. Role : We have created a new role to strengthen our IT Support team, which requires a professional, likeable and thorough 2nd Line Technician to provide on-site support. Duties include: Picking up customer calls, logging a case and handling the query from beginning … customer updated throughout Working through assigned tickets from triage, from beginning to resolution, keeping the customer up to date throughout Supporting the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with … organisation. We look for individuals that share this passion and take pride in the service they provide. The successful candidate will be a current 2nd line technician, ideally with experience of working for a Managed Service Provider. Strong working knowledge of Microsoft-based operating systems, with emphasis more »

My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st … Line Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Dell Powerstore Storage more »

My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for … 1st Line Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Cisco Core more »

2nd Line IT Support £30 - £38k per annum Shift Pattern Hours - across days and nights The Role As the Engineer, you will be responsible forhandlingcomputer hardware. Key Responsibilities: · Support & configuration of barcode scanners (ex. Datalogic, Motorola, Honeywell handheld, Intermec etc.) · Support & configuration of barcode printers … Floor and Office) · Co-ordination with towers team (AM (MES, SAP), NW, DCH, EUS) for End user related activities. · Support and Configuration of line side devices, HMIs/MRTs, Dell Tablets/Touch Pads etc Your Profile Key skills/knowledge/experience: · Basic computer hardware knowledge. · Should more »

Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. Bristol IT MSP Southwest Client base upto £30k 23 Days holidays + Bank Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which … can be worked remotely. Looking at appoint ASAP Providing 2nd line IT Support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. As a Helpdesk Engineer you must have strong customer service and more »

A 1st/2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s … Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required more »

ROLE: Second Line Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting journey into … join a constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2nd Line Support team and the successful 2nd Line Support will be responsible for helping support their next generation of … ethos. You will be working with the Resolver Team with a focus on tackling more complicated customer issues passed through from the first line support team as part of a tiered response team to provide efficient assistance to customers. There will be a focus on joining of developing more »

in the UK for the last 5 years (as you'll need SC level clearance after joining) Our client is looking for an experienced, 2nd Line Support Engineer with strong experience in a similar role previously and with strong analytical and technical skills, having hands more »

Role: 1st/2nd Line MSP Engineer Location: Bristol/Bath Salary: £30,000 - £35,000 This is a fantastic opportunity for any MSP Engineers in Bristol. You will have the chance to work on Projects, Cyber Security and Networking Infrastructure. This is for an more »

recently started your career in IT and are looking to progress to the next level? Our Edinburgh based client are seeking to hire a 2nd Line Support Engineer with the following skills/experience: - Experience troubleshooting/supporting Microsoft 365 technologies - Strong communication skills and more »

The Company Syntax Integration is a boutique managed services provider, primarily serving clients in the financial, property, and investment sectors. The Role As a 2nd Line Service Desk Engineer, you will be a single point of contact for our customers, logging and managing all calls more »

1st/2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st/2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for … technology and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. Assist customers with basic network … service, focusing on client satisfaction and issue resolution. Install networking/Desktop equipment at client sites. Requirements: Previous experience in a similar 1st/2nd line support role. Strong technical skills and ability to troubleshoot software and hardware issues. Knowledge of operating systems such as, predominately Windows more »

pay for your certifications and encourage you to grow your careers with opportunities in the 3rdline support & project delivery teams available. 2ndLine Support Engineer Based near Havant, Hampshire Start ASAP Working with a growing Managed Service Provider £28,000 - £33,000 Required Skills: Excellent experience of providing 2ndline … site visits Ideally experience of working for an IT Service Provider Excellent communication & stakeholder management experience This position would suit a 2ndLine Support Engineer/IT Technician/… Support Technician/Support Analyst, who has strong experience of supporting users at a 2ndline support level, ideally in a Managed Service environment This 2nd Line Support Analyst position is looking to start ASAP, will be based near Havant, Hampshire (40% home based after a short onboarding more »

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support … everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing 2nd Line Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build more »

Second Line Support Engineer Full-time, Permanent – Towcester office based. 37.5 hours per week between core hours 8am-6pm - Sat on-call rota 8am-1pm Salary: £27k-£33k dependent on experience, plus incentives program Our client supply Connectivity as a Service (CaaS) solutions to businesses in … the UK. They provide IT, Connectivity, Telephony & Mobile. We are looking for an experienced Second Line Support Engineer with at least 3 years’ experience within an MSP (Managed Service Provider) and IT support sector who can demonstrate a high level of competence in Active Directory, workstation more »