The Opportunity: Our client is looking for a First Line SupportAnalyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. … and profitable company that promotes from within and are focused on individual skills development on a team environment. Skills and Experience: Experience within an ITsupport or First Line Support role would be beneficial Knowledge of Windows 11, MAC IOS and Active Directory administration Exposure to Cloud … and an analytical problem-solving approach Role and Responsibilities: Service Desk: On-boarding and off-boarding users Managing networked resources access Provide end-users support onsite or remote Installation/update/troubleshooting of software Look after tickets and communicate updates to end-users Asset Management: Source new and more »
ITSupportAnalyst - Guildford - Permanent - £35,000 - Onsite 5 days per week An exciting new opportunity has become available for an ITSupportAnalyst/ITSupport Specialist to come on board working for a leading law firm in Guildford on permanent … basis Providing a professional and consistent level of telephone and desk-side support to the Guildford office, and other offices as required Assisting with providing support to the firm by telephone and remote control as required Ensuring all requests are accurately recorded and responded to within a timely … resolution of any issues Configuration, maintenance and troubleshooting of multi-functional devices, printers and secure print/cost recovery system Promoting the use of IT to staff Liaising with Technical Support team and third-party maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration more »
Senior ITSupportAnalyst - 6 month FTC Job purpose: We're seeking an Senior ITSupportAnalyst to join our internal IT team for a 6 month FTC. The role involves assisting staff at our London and Nottingham offices, as well as remote … PowerBI tickets and requests Serve as an escalation point for delivering 3rd line support. Actively monitor and review system alerts. Create and maintain comprehensive IT documentation. Manage inventory and procure quotes as needed. Collaborate with the Compliance and Data Privacy team to support configuration and implementation. Assist the … project department with technology-related projects. Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Review existing systems and ways of working, making recommendations at the end of the contract as part of your handover. Your typical week might be: Looking more »
ITSupportAnalyst x 3 - All Levels - SQL/Linux - Swindon - New £25,000 - £38,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will more »
Junior/Graduate ITSupportAnalyst x 3 - Swindon - New - Training & Progression £25k - £28k + Bonus + Benefits A leading organisation in the Swindon area requires a number of junior/graduate ITSupport Analysts to joins it growing support function. Suitable candidates more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Are you an experienced ITSupportAnalyst seeking a new challenge? Our Client is a market-leading organisation that is growing rapidly through business acquisition and is currently looking to hire a 1 st/2 nd Line ITSupportAnalyst for their IT service centre in the heart of Milton Keynes. As an ITSupportAnalyst, you will be a key member of their shared service IT team, responsible for supporting their different trading companies and a global community of over 10,000 users, including senior executives and … VIPs. You will act as the first point of escalation for users encountering technical difficulties, providing support over the phone, remotely, and on live messenger, logging tickets, and managing incidents through ServiceNow. This is an exceptional opportunity to join a market-leading organisation and be part of a dynamic more »
Basingstoke, Hampshire, South East, United Kingdom
AG TALENT LTD
Are you an ITSupportAnalyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages Youll be responsible … for: 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staffs IT systems and improving processes Youll have: At least 6 months experience as an ITSupportAnalyst Experience with Microsoft Products including Windows and Microsoft 365. more »
ITSupportAnalyst Location: Basingstoke Salary: £25,000 - £30,000 Role: The role will provide world class first and second line internal ITsupport to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third … party/remote cloud systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services … Provide, first and second line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded more »
3rd line ITSupportAnalyst required for large organisation in Somerset Troubleshooting at 3rd Line Project co-ordinaton Circa £31-33k plus 30 days holiday WeDoData have partnered with with a great further education college in Somerset who are looking for an ITSupportAnalyst, specifically at 3rd line. This role would be full time, permanent and mainly office based. You'd be joining a team who take the lead in server administration, and the design, project management and the delivery of advanced IT technical support across the college group. … As a 3rd line technician you'll be involved in troubleshooting some of the more advanced ITsupport issues that have been escalted by the 1st and 2nd line technicians. You'll also be involved in coordinating projects , so some pojects experience (large or small) would be fantastic. more »
Are you an ITSupportAnalyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke – 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages You’ll be … responsible for: 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staff’s IT systems and improving processes You’ll have: At least 6 months experience as an ITSupportAnalyst Experience with Microsoft Products including Windows more »
I am on the lookout for a driven, motivated, and ambitious ITSupportAnalyst on behalf of one of our clients based in Glasgow City Centre who wants to work 37.5 hours per week in role where you will learn in abundance in exchange for a salary … Exposure to Windows 7/10 and Windows Server 2012/2016 You will be a driven and ambitious individual looking to grow your IT knowledge taking ownership of your development. Profile You will do very well in this role if you have a passion for all things ITmore »
An interesting new opportunity has arisen at a leading law firm for an ITsupport Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd … line support calls and to assist with resolving higher level calls. Main Responsibilities: Logging, managing and closing tickets. Setting up technical resources in meeting rooms. Imaging laptops. Assisting with the printer system. Maintaining mobile devices and laptops. Resolving 1st and 2nd line support queries. Taking responsibility for the … solutions. Managing user configuration within various systems. Creating and maintaining service desk documentation. Carrying out basic network infrastructure. Liaising with vendors in relation to IT or telecoms supplies. Carrying out inductions for new starters. Main experience and skills required: ITsupport within a professional services environment. iManage more »
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
TEAM
Point of Sale (EPoS) and Patient Medication Record (PMR) Prescription and dispensing systems in the independent and corporate pharmacy sectors are seeking a Trainee ITSupportAnalyst to join their team. You will receive an excellent base salary of £23,700 plus overtime (average £2,000) with … remote work. You will be joining a company who offer training and a genuine career path with an additional benefits package. As the Trainee ITSupport Analystyou will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution.Provide telephone support … incidents and progress them quickly and efficiently. Document issues/problems and raise to the 2nd line team. We are looking for a Trainee ITSupportAnalyst with: Good general IT skills. Problem-solving attitude and aptitude. Good communication skills both written and verbal. Good problem more »
I am on the lookout for a driven, motivated, and ambitious ITSupportAnalyst on behalf of one of our clients based in Glasgow City Centre who wants to work 37.5 hours per week in role where you will learn in abundance in exchange for a salary … Exposure to Windows 7/10 and Windows Server 2012/2016 You will be a driven and ambitious individual looking to grow your IT knowledge taking ownership of your development. Profile You will do very well in this role if you have a passion for all things ITmore »
Are you an ITSupportAnalyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? 🌟 Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their ITSupport function. Reporting … into the IT Lead, the ITSupportAnalyst will deal with tickets of varying nature from 1st to 2nd line, deskside support to users internally with the odd off-site visit. The ITSupportAnalyst should be security minded and have a … means you will be supporting users on both MAC OSx and Windows OS. You’ll need to build and deploy on both platforms. The ITSupportAnalyst will be the first POC in the team; you’ll have to prioritise tickets, manage assets and stock levels whilst more »
Role: ITSupportAnalyst Salary: Up to £32,000 + Bonus + Benefits Hours : Weekday & Weekend and out of hours on a rota basis Location: Islington Support Centre (Flexible working - 2 days a week) Life at Prezzo: Why are we all here? Well, the answer is … Our range is broad and includes salads, cocktails and coffee too. Whilst no two days are the same at Prezzo, which is what makes it such a great place to work, one thing that remains the same is our commitment to putting our people at the heart of everything … Prezzo means you’re joining a friendly, supportive and inclusive environment where you can build genuine relationships… and, importantly, be yourself. The Role: As ITSupportAnalyst you report into the One Call Helpdesk Manager and provide front-line primary support to Prezzo Restaurants and Supportmore »
ITSupport Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting. Law firm or Legal Services experience is highly desirable. ****The role is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an ITSupportAnalyst to be the first point of contact for users. As the ITSupportAnalyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an … agreed SLA. You will also be responsible for assisting with the maintenance of IT systems and contributing to IT project work Experience 1 year minimum commercial experience of ITSupport within an MS/Windows environment O365 Active Directory Windows Desktop10 ITSupport Engineer more »
US Law Firm based in the heart of the City, is looking to hire a new ITSupportAnalyst to work directly with the Regional IT Manager where you will have the opportunity to grow and develop your career. Salary is £45,000+ Offices a stone … s throw from Liverpool Street and Fenchurch Street This ITSupportAnalyst position is a fantastic opportunity for someone who is bright, team-playing and with around 6/12+ months’ IT experience, looking to move to a fantastic US law firm. In this role you … be working directly with the Regional IT Manager to oversee and coordinate 1st & 2nd line ITsupport for both the office workers and the home workers. With the London office only being small deskside support will be a key part to this role, being keen and more »
Prestigious opportunity for an ITSupportAnalyst within a pioneering technology team based in Manchester City Centre. Following a period of significant growth and expansion, we are seeking an ambitious individual to join our success story! As one of a team of ITSupport Analysts … on our Service Desk, you will be responsible for:- First point of contact support to all users via telephone, email and face to face Working with the Service Management systems to agreed SLAs Maintenance and support of IT systems, hardware and applications as well as IT … managing through to resolution Performing user and server related administration Supporting Windows Desktop 10-11, Citrix XenApp/XenDesktop. Desktop PC, Terminal and Laptop support, Mobile device and Printer support. Local Area Networking support including local cabling/patching to switches. Additional paid overtime as part of an more »
2nd Line ITSupport Engineer/Desktop SupportAnalyst x 2 - Warrington - Up to £35k p.a + Benefits and Development! Salary : Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires a 2nd Line … ITSupport Engineer/Desktop SupportAnalyst to join its fantastic growing team. Ideal candidates will have the following: Experience of supporting Microsoft Windows environments - including Windows 10/11, Active Directory, MS Office Suite and Office 365 Strong knowledge of PC hardware coupled with the … ability to set up, configure, and rebuild workstations Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching A driving license and access to a vehicle This is an excellent opportunity to join a leading more »
Warrington, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
2nd Line ITSupport Engineer/Desktop SupportAnalyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £35,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line ITSupport Engineers/Desktop Support Analysts to join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part … of a supportive and collaborative IT team that will aid the development of your career! The Role: You will be involved in a wide variety of tasks to serve the needs of the business. A key part of your role will be analysing and resolving end-user hardware, software more »
IT User Support & Infrastructure Analyst - up to £37K - Central Bristol Exalto Consulting are currently recruiting for a permanent IT User Support & Infrastructure Analyst for a key client in Central Bristol. You will be responsible for the ITsupport/estate for the more »
and project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an ITSupportAnalyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to … the Chief Technology Officer (CTO). Ideal for a versatile individual with a solid grounding in IT troubleshooting and a passion for user satisfaction, this role offers the opportunity to expand skills in web development and SharePoint design. Your duties will include being the initial contact for IT … site troubleshooting for hardware, software, and network problems, and engaging in web development and SharePoint projects. This position not only capitalizes on your existing IT expertise but also paves the way for growth into web development, SharePoint development, and DevOps engineering under the mentorship of the CTO, aligning with more »
Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B Senior ITSupportAnalyst – 3/4 days a week on site in London Hands-on Windows desktop support building PCs and fixing operating system …/driver/software issues – Dell environment, autopilot/PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbox setup and synchronisation … Service now experience, ticket and escalation handling Able to build relationships and rapport with clients in a face to face environment. AV meeting room support and troubleshooting Cisco VCs Solstice App Space Liaise with HQ team and local AV vendor Regional Technical Lead Escalation point for the other desktop more »
3rd Line Analyst | Support | Engineer | Intune Role: 3rd line Analyst Salary: £40,000-£507,000 Location: Wakefield, London, Leatherhead 3rd Line Analyst is required on a permanent basis to help support with tickets and work on exciting projects. With clients such as Coca Cola, Google … to work for one of the fastest growing companies in their field and work with the latest technology. If you are a 2nd line analyst looking for that next step in your career then please don't hesitate to apply as well! If this role is of interest, please more »