Corby, Northamptonshire, United Kingdom Hybrid / WFH Options
Culina Group
Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »
Desborough, Northamptonshire, United Kingdom Hybrid / WFH Options
Culina Group
Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Culina Group
Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »
Kettering, Northamptonshire, United Kingdom Hybrid / WFH Options
Culina Group
Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »
Market Harborough, Leicestershire, United Kingdom Hybrid / WFH Options
Culina Group
Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »
Bristol, England, United Kingdom Hybrid / WFH Options
Hays Technology
. You must also have experience in Microsoft Azure cloud services such as Azure Networking, Azure Storage, Azure Virtual Machines & Azure Security. Exposure to ITIL best practice would be good and any experience in bespoke business applications would be a bonus. What you'll get in return In return, you more »
Bristol, England, United Kingdom Hybrid / WFH Options
MSI Reproductive Choices
services to our clients. Analytically minded, forward thinking and professional. Working knowledge of database systems. Desirable Knowledge of GDPR and PCI compliance. Understanding of ITIL v3/4. Familiarity with Prince2 or Agile project frameworks more »
Manager where required. Precise written and verbal communications skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing … improvement . Preferable experience in some R, SQL, Elastic, AWS, Data Analytics/Analysis/Omniscope tools & coding. Promptly communicates and escalates to the ITIL functions any issues & incidents which require their attention. Act as the first point of escalation for incidents and requests from wider DCC business. About the more »
to have experience in a leadership/team lead role in a similar service desk environment. You will need to have good expertise regarding ITIL best practice and ideally hold an ITIL certificate. You will need excellent communication skills and familiarity with service desk tools and incident response management systems. more »
user computing solutions, managing device deployments, and providing technical guidance. The ideal candidate should have experience in end-user computing engineering or support, hold ITIL F... more »
user computing solutions, managing device deployments, and providing technical guidance. The ideal candidate should have experience in end-user computing engineering or support, hold ITIL Foundation or relevant certifications, and possess strong skills in various technologies and scripting languages such as PowerShell and Proficient in end user computing technologies such more »
service management (ITSM) frameworks. Competency in application monitoring tools such as Azure log analytics and App Insights. Proven background in SQL and Dynamics CRM. ITIL certification or other relevant certifications are desirable. The Application Support Engineer will: Manage day-to-day tickets f... more »
Your Microsoft 365 Certified: Endpoint Administrator Associate or similar qualification will serve as a testament to your expertise, while your working knowledge of the ITIL framework will guide your approach to endpoint... more »
mindset. Strategic thinking and problem solving skills with the ability to identify root causes of issues and gaps. Degree qualified or equivalent. Knowledge of ITIL, Prince2 and Agile methodology and working practices preferable but not essential. STRICTLY NO AGENCIES PLEASE We work with a carefully selected set of recruitment agencies more »
s Degree: Business or Technology related BA/BS • Dynamics 365 F&O or AX certifications • Software development and/or PM methodology (PMI, ITIL, Prince2) • Clear and concise oral and written communication skills • Ability to lead people, teams and projects • Understanding of aspects of business management and strategic evaluation more »
Salford, England, United Kingdom Hybrid / WFH Options
Talent
Meraki - administration of routers, switches, servers etc. (2019) - MS Azure (cloud migration projects) A role like this would suit someone outgoing, who can understand ITIL principles, explain changes and processes to the wider business, offering a really valuable service and personality from day one. It's an exciting time for more »
Infrastructure, you will expertly manage customer tickets, meeting defined SLAs and KPIs through diverse channels like Phone, Email, or Web portals. Working within the ITIL framework, you will ensure clear ticket updates, managing your own ticketing queue and helping your team where possible. Requirements for the 3rd Line Azure Cloud more »
Excellent customer service skills • Strong and confident presentation skills • Professional verbal and written communication skills • Strong SCCM 2012 knowledge DESIRABLE SKILLS/QUALIFICATIONS: • ServiceNow • ITIL Foundation • Application virtualization (Microsoft APP-V) • Fundamental knowledge across Windows Operating Systems • MS SCCM 2012 If you have the skill required, apply now more »
Minimum 10 years demonstrable networking experience (both project and BAU) Excellent experience delivering IT projects to a high standard to a high performing organisation ITIL version 3/4 qualified SKILLS & ABILITIES: Excellent knowledge of IT Infrastructure and networking Excellent experience/Knowledge of data centers. Highly Organised Works under more »
suite. In addition, ServiceNow experience is essential across Incident and Problem, KBs and Asset Management. Required technical skills: Leadership experience in an ITSM/ITIL V4 environment Strong working knowledge of ServiceNow Strong working knowledge of Azure Cloud and O365 services Strong line-management experience of a tech support function more »
next IT Service Desk Team Lead . Requirements: Ticketing system experience (Jira preferably) Excellent customer service Windows 7-11 Windows Server 2012,16,19 ITIL (V3,V4) Desirable: +2 years’ Service Desk Lead Experience ( Dealing with escalations for 1st and 2nd line) Draytek Routers 3CX Great knowledge of Server roles more »
organisations as typified by desegregated supply chains. Combination of agile and waterfall project delivery methods, exposure to GDS standard for service design and delivery. ITIL 3/4 experience beyond foundational level, with at least 5 years performing this role and exposure across a number of different projects in both more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Amdaris
which the service is defined, managed, tested, and delivered. Develops services in line with business strategy as defined by the Enterprise Architecture Framework and ITIL principles. Translating business visions, goals, objectives, and high-level requirements into Service Architectures Developing service strategy and designs, within the context of dynamic, agile, rapidly more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Cognitive Group | Part of the Focus Cloud Group
Service Delivery Manager - ITIL Permanent Must be able to obtain SC Clearance Bristol - Hybrid working Contribute to the Incident Management, Service Request, and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required. Take ownership of major incidents to ensure coordination … Detail-Oriented - This position requires analytical skills and the ability to interpret information from numerous sources to prepare and present reports. Knowledge of the ITIL framework desirable Demonstrable commercial acumen, with excellent written and numerical skills. You will be experienced in writing Statements of Work, project approaches and proposals. Experience more »
as part of the design and delivery of a strategic roadmap of innovative processes, standards and technologies Minimum 5 years' experience of having delivered ITIL-based IT services in a law firm or similar/professional environment. It is expected that the post-holder will have relevant ITIL qualifications. Experience more »
