the largest budgets in the Agency and leading on transitioning changes and improvements to the core IT services and underlying budgets. The DDaT Service Performance team operate nationally over a number of sites, and work closely as a relatively small but very influential unit. Leadership activity will range from … involvement in assessing the financial impact of new large scale procurements and change programmes, through to reporting on performance target progress to Board level and also running stakeholder groups to look at pipeline activity and ensure appropriate planning and governance is in place to manage expenditure for the priority … IT services for the Agency. As Senior Manager – DDaT Financial & PerformanceManagement, you will be responsible for: Operating as part of the Service Performance team within DDaT Enterprise Services (ES), covering all live NCA technology services. The Financial Performance team manage budgets exceeding c£90m annually more »
decision-making, and implement appropriate solutions. Design and deliver targeted solutions with a high degree of focus on scale and growth, including org design, performancemanagement, talent management, recognition, change management, and team building to support the team’s growth and individual development plans. Responsibility for … experience in using data to identify insights and trends that drive action, and exercises solid judgment. Strong consulting, coaching, and facilitation skills. Demonstrates project management and change management experience. A Word on Candidate Experience: We recognise how challenging this current job market is for candidates, and Hawkwood are more »
Aylesbury, Buckinghamshire, South East, United Kingdom
Action4Youth
of £62,000 per year Main Purpose and Scope of the Role The Development Director will be a key part of the Action4Youth Senior Management Team, contributing to strategic development of the whole organisation and taking responsibility for the leadership and management of all aspects of business development … To: Chief Executive Officer Responsible For: Developing and implementing ambitious strategies for fundraising, marketing and sales to increase income, support and growth The line management of the Marketing, Fundraising and Sales teams, ensuring achievable but stretching targets are set and met Creating captivating marketing campaigns and activity to promote … income targets Creating a positive culture within teams so all members can thrive Contributing to the charity's strategic development Working With: The Senior Management Team Duties and Key Responsibilities Development/Sales To identify opportunities for the growth of Action4Youth through sales, contracts or fundraising To increase sales more »
Contract and Performance Manager – Water Efficiency Team Location: Across London and the South of England Salary: circa £43,000 per annum Our client is a social and environmental regeneration charity with the mission to create stronger and more sustainable communities. This is a unique and exciting opportunity to provide … the contractual leadership, performancemanagement and financial expertise and support to their teams involved in the delivery of vital water efficiency work in partnership with water companies across London and the South of England. The Role The Contract and Performance Manager will support the efficient delivery of … domestic and business water efficiency, wastage fixes (low-level plumbing repairs) and customer engagement activity. As a key member of the Water Efficiency Senior Management Team and supported by wider teams across the organisation, you will be responsible for ensuring all contractual requirements and programme targets are met, and more »
matter expert in all areas of the division by sharing your knowledge, experience and best practices with other Regional Service Managers to continuously improve performance delivery and consistency across the function Hold daily/weekly performance trading rhythm to ensure work planned on the day is attended and … providing regular feedback and complaint reviews to ensure improvements are made Required Experience Proven experience of leading field-based teams and delivering results through performancemanagement Experience of working with HR policies such as performancemanagement, disciplinary and attendance Excellent interpersonal skills, particularly an ability to more »
projects that shape the organisation's future. This dynamic role offers a unique blend of strategic planning, cross-functional collaboration, and hands-on project management within a supportive and innovative environment. As an integral part of the team, you'll have the opportunity to influence HR initiatives, implement cutting … all People Operations functions, such as onboarding/offboarding, benefit & compensation administration, employee relations AI solution, visa-related requests, payroll, time off requests, and performancemanagement Build and implement a system to support an inclusive and diverse community throughout the company Facilitate and lead employee relations activities, including … information assets Lead planning and execution of HR project initiatives, encompassing research, data analysis, design, and action plan implementation. Manage diverse projects such as performancemanagement, onboarding improvements, HR system transitions, HR process enhancements, policy updates, Learning & Development Programs, and intranet content management, AI ER solution Coordinate more »
Derby, Derbyshire, Branston, United Kingdom Hybrid / WFH Options
Harvey Nash
managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with other CoE leads, you will be a key part … of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performancemanagement and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service … and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/vendor/partner escalation paths Ensure 24:7 support for critical systems, environments through internal more »
Derbyshire, England, United Kingdom Hybrid / WFH Options
Harvey Nash
talk to any managers with solid experience of managing the support of external client facing systems, beingd responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with other CoE leads, you will be a key part … of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performancemanagement and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service … and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/vendor/partner escalation paths Ensure 24:7 support for critical systems, environments through internal more »
ambitious individuals looking to make a meaningful impact in an educational setting. School HR Officer Responsibilities: Recruitment, onboarding, and induction for new employees Absence managementPerformancemanagement Investigations for alleged misconduct Management and maintenance of all employee records School HR Officer Role Salary … be made permanent School HR Officer Requirements: Experience working in a similar role in a School/Academy setting Excellent communicator and strong people management skills Highly organised with the ability to manage own workload, prioritise, and meet deadlines Desired qualifications include CIPD Level 3, 5, or 7 To more »
Trip Leaders to deliver in-depth tours of Great Britain Coaching trip leaders in tour quality and exceeding traveller expectations Carrying out Trip Leader performancemanagement to ensure they meet the company's guidelines to achieve excellence goals Creating and scheduling a strong high performing Trip Leaders team … a training/coaching role Effectively interacting with travelers on site to support Trip Leaders and obtain live feedback from travelers Ability to drive performance in a fast-paced environment and work under pressure 24/7 Emergency support and driving resolutions of operations/customer issues (approx. one … Apr-Oct) time out with these hours may be required Benefits: Competitive salary package Incentive bonus based on targeted results Merit increase based on performance Vacation days + Personal days Public Transport reimbursement Personal and professional growth opportunities Milestone bonus and travel certificate every 5th anniversary of employment at more »
and Compliance Manager. Reporting into the Head of Information Security, the Governance Risk and Compliance Manager will be responsible for the day to day management of the GRC deliverables and management of direct reports in the GRC team to ensure effective Governance, risk and compliance aligning to the … organisational information security policies. Role Responsibilities: Provide leadership and direction to the Governance Risk and Compliance team, plus day to day task management, performancemanagement and development. Maintain and monitor the enforcement of the Information Security Policy framework,including policies, standards, procedures and guidelines. Implement, monitor, maintain … and continuously improve the GTS risk management process. Deliver and maintain strategies and audit capabilities to maintain compliance to the GDPR , PCI - DSS and Cyber Essentials. Ensure the maintenance and delivery of an effective, engaging information security awareness programme to the wider business group. Support delivery of programmes and more »
summary The main purpose of the Finance Director is to provide strategic leadership and long-term planning of the business in respect of financial performancemanagement and commercial development of the Company. This also includes the Digital/IT strategy development and implementation and driving change across the … Director responsibilities. Main duties of the job General Functions: Be responsible for the development of financial systems and the reporting structure and production of management accounting systems with the aim of providing a standard format to the Board Oversee contract management, contract management and commercial development with … for the benefit of patients and shareholders Provide recommendations to the Board of the staffing structure and systems required to deliver the companys financial, performance and IT strategy About us PML is a successful not-for-profit, GP-led organisation providing various NHS community and primary care clinical services more »
experience for their growing team members around the world. In this role, you will be responsible for the entire employee lifecycle including recruitment, onboarding, performancemanagement, pay and benefits, employee relations, HRIS management, and policy development. You will have the opportunity to make a true impact on … with global mobility, including handling different employment statuses, visas, and employees in various countries. Generalist HR experience, understanding rules and regulations of employing people, performancemanagement, culture, etc. CIPD-level HR qualification. Experience working with fast-paced tech teams preferably working at multiple startups. You know how to more »
P2P), including business process design for multiple large-scale implementations · Act as a senior trusted advisor for the opportunity, covering the standardization of contract management process for buy and sell side for any multinational and complex business, including deep knowledge of CLM domain · Perform mapping/gapping based on … development sandbox, if required, and validate and refine – Capability to get hands on if needed. · Experience of handling CLM dependencies to Sourcing, CPQ, Supplier PerformanceManagement (SPM), Vendor Onboarding, Billing etc. · Design and collaborate with IT personnel to architect and drive the implementation - configure business requirements, identify gaps … progress reports. During projects, clearly communicate project task status to key stakeholders. · Strong understanding of sales and procurement processes like opportunities, CPQ, Sourcing, Supplier PerformanceManagement, Vendor Onboarding, integration to sales orders, and asset and rfx management. · Good experience on CLM data model, data architecture, and data managementmore »
Location 90% remote, 10% onsite Preston Must Be Eligible to go through BPSS clearance Mandatory Skill: Certification in SuccessFactors PerformanceManagement and Goal Management and other talent modules Responsible for leading the delivery of an innovative, robust, and future-proof global SAP SuccessFactors Performance and Goals … management solution for a large, multi-national organisation Strong experience of ‘hands on’ SuccessFactors Performance and Goals Management configuration, and knowledge and experience of integration into the rest of the SuccessFactors suite. Ability to plan, prepare and deliver design and playback workshops Guide the customer on SF more »
We are looking for a Systems Accountant who has significant experience with Enterprise PerformanceManagement systems to join a Leading Environmental Services business as a System Accountant/EPM Controller. Paying up to £70k, this a fully remote/home based position. The Role • Develop and maintain master … Profile • You will need to possess a background in accounting. • Systems accounting and Finance Transformation experience is essential. • Significant exposure and experience with Enterprise PerformanceManagement Solutions software is essential. E.G. SAP BPC, Anaplan, The Company The company is a Leading Environmental Services business who specialise in Facilities … Management, HVAC and Cooling. They are one of the world’s largest multi-technical services companies and operate in over 15 countries and have close to 100,000 employees. more »
Greater Manchester, England, United Kingdom Hybrid / WFH Options
D2
Programme Performance Associates (All levels) Overview of Role: Lead the development of programme/project controls strategies and processes aligned to client and project requirements that provide quality insights and information on performance, forecast, threats and opportunities Integrate and challenge planning, commercial, engineering, construction and risk teams to … develop and implement appropriate processes, data and performance measurement techniques e.g. earned value, rules of credit. Assure Project baselines (scope, schedule, estimates and risk) at various stages of the project lifecycle, ensuring baseline integrity is maintained effectively. Work with data analysts to develop appropriate forward looking performance metrics … efficiencies and opportunities for efficiencies utilising both internal D2 benchmarking data tools, but technologies such as Nodes and Links and nPlan. Communicate the programme performance to stakeholders at all levels, adapting messaging to suit the stakeholder and their needs Work within and/or lead multi-disciplinary project controls more »
Job Title: Business Intelligence Manager Salary: Up to £60,000 per annum The Business Intelligence Manager leads the Performance team, overseeing business intelligence, risk management, and service learning within the housing directorate. This role is crucial in ensuring the directorate meets its performance targets and regulatory requirements … through effective data analysis and risk evaluation. Key Responsibilities: Performance Monitoring and Reporting: Analyse and determine the most appropriate KPIs for scrutiny at various governance panels. Ensure the dashboard is accurate, up-to-date, and ready in advance of panels. Scrutinise the robustness of data provided for KPIs. Source … performance data from council systems, operational teams, and suppliers. Set up a framework for sourcing appropriate performance data. Data Analysis and Strategic Insight: Drive the timely collation of data from multiple sources to draw performance conclusions. Conduct analysis and draw conclusions to inform strategic decision-making and more »
with the Board about financial issues. This is a permanent, part-time position, 24 hours per week, mainly office based with some flexibility. Financial management Produce quarterly management accounts and financial reports for the CEO and the Board Manage timely provision of paperwork and information and quality checking … statutory accounts. Monitor tax, regulatory and compliance issues, including Gift Aid reclaim. Develop and document business processes and accounting policies with the CEO and management to reinforce internal controls. Work with trustees to ensure timely filings with the Charities Commission and Companies House, including annual returns. Manage bank accounts … and systems are serviced and maintained up to date. Manage all aspects of IT, to include training and supporting staff with SharePoint, OneDrive, Database management, Telephone 3CX system. Desktop and laptop hardware. Develop processes to deliver effective use of IT, including infrastructure, to ensure efficient and effective use for more »
achieve optimal KPI performance. Join us and make a significant impact on our engineering operations and overall service delivery. Key Responsibilities Improvement of engineering performance KPI’s impacting Engineering P&L Supporting and aligning with Head of Operations on technical performance and delivery SME for engineering and lead … data analysis to drive strategic actions. Conduit and control between Purchasing/Procurement/HR who all have direct impact on ‘front line garage performance’ Deputise for the Engineering Director where required Assist in ZEV deployment and roll-out Delivery of core shared capabilities e.g. Body & Engine Shops/… excellent and cost-effective engineering service in accordance with Company Policies and Procedures in order to maximise operating profit. Utilise effective and efficient business performancemanagement tools to engage teams to deliver KPI improvements and sustained operational reliability across the fleet with a clear roadmap to ZEV delivery. more »
Job summary An exciting opportunity has become available for a Performance Contracts Manager at Worcestershire Acute Hospitals Trust. This is a newly created post, which means the successful candidate would be key to help develop and define key performance indicators and success criteria. The post holder will be … responsible for the overall management of contracts and SLAs within Specialised Clinical Services Division (SCSD) the majority of which are within the Diagnostics portfolio of the Division. The initial primary focus will be on the Pathology Department but there may also be a requirement to become involved in other … main healthcare contracts the post holder will provide a lead role in the area of non-clinical income being responsible for producing comprehensive financial management information to meet external and Trust deadlines. Main duties of the job Main duties of the job 1. Contracts Management including tenders and more »
growth and strategic direction for SaaS Services. The SaaS Capability Lead will provide technical leadership, guidance, and expertise in the configuration, deployment, standardisation and management of SaaS based technologies and services. The SaaS Capability Lead will work closely with Group Technology, Architecture, Portfolio and Product Management teams to … growth. Act as a mentor and coach to the team members, providing guidance on technical skills, career development and personal growth. Accountable for individual performancemanagement in collaboration with Portfolio, Architecture and Product Managers. Leading and ensuring the technical excellence of the SaaS Capability by staying updated with … that both complements and supplements the internal IT Solutions team considering skills, people development, costs and customer demand. Take an active lead in the management of third-party delivery partners ensuring compliance to standards and effective delivery in relation to SaaS Services. Setting clear vision and goals for SaaS more »
Desk Manager to join a fantastic client based in the heart of Southampton. This role is perfect for someone with a few years of management experience on a Service Desk, or who has been working on the third line with a solid understanding of processes that are looking to … take the step into a management position. Key Skills: Microsoft stack (Azure, AD, Exchange etc) Networking (TCP/IP, DNS, DHCP, etc.) Firewall, Router and Switch Management Remote Access and VPN Key Responsibilities: Foster a collaborative environment that leverages knowledge sharing and promotes individual skill development in areas … like incident management, problem management, and service request fulfillment. Utilize KPIs (e.g., First Call Resolution Rate, Mean Resolution Time) to set achievable goals, monitor team performance, and identify areas for improvement. Oversee ticket assignment using tools like round-robin or skill-based routing, manage technician queues, and more »
an opportunity to work on an exciting business used by millions of people around the world on a daily basis. About the work.... CAMPAIGN MANAGEMENT, DELIVERY & OPERATIONS Assist your direct report (Campaign Manager) in the management and flow of campaign briefs for digital buying (programmatic and social) across … all EMEA markets. This management will require the development of an existing project management tool to monitor the progress across all aspects of campaign delivery (from brief through to optimisation and reporting) Build a strong relationship and remain in regular communicate with our internal local market teams across … campaign management, ensure our activation team’s deliver is to a high standard Working alongside Digital Hub Lead and Channel Business Directors to develop and deploy operational improvements to drive improved service, output, timeliness, and accuracy Monitor monthly campaign delivery and finance completion, identify areas of improvement and work more »
Responsibilities: Provide strategic business partnerships and coaching to all levels of leadership in the region. Identify organizational needs, design and deliver targeted solutions, including performancemanagement, talent management, recognition, change management and team building to support the team’s growth and individual development plans. Partner with more »