1 to 25 of 50 Permanent WFM Jobs in the UK

for model deployment Exceptional communication skills, able to engage confidently with non-technical stakeholders Experience resolving operational or customer experience-related problems such as workforce management, demand forecasting, or root cause analysis Strong visualisation skills including experience with Tableau Familiarity with Databricks and PySpark for data manipulation and analysis Familiarity more »

databases and software systems - currently in place is Netsuite as the ERP system, Dayforce as the HR Platform and they're currently implementing a Workforce Management System to hold data around the tasks the mobile workforce are responsible for carrying out - Guide and develop the analytics and intelligence that will more »

s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to … regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around more »

ensure accurate call forecasting. Develop and deploy the right process to optimize the process of call forecasting and tracking. Develop the right organization of WFM and assignment. Manage the shift schedule process and operate to maximize SLA and staff satisfaction. Build real-time operation visualisation to improve the supervising operation more »

Our Story RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk, compliance, and workforce management tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations reduce healthcare-acquired infections, report on adverse events, and more »

Experienced software implementation consultants with expertise in Workforce Management software solutions (WFM) are invited to join this successful team within a leading global solutions provider. You will consult on and deliver to clients the WFM and T&A element of cloud based SaaS solution that incorporates Payroll, T&A, WFM … benefits, including unlimited leave and compressed hours allowing for a fully paid Friday off every fortnight You must have: experience of delivering workforce management (WFM) or T&A software implementation projects delivered software to external clients of a software vendor or consultancy strong customer management skills, ensuring on time on … budget delivery with high levels of customer satisfaction strong consulting skills, advising on business benefits, requirements analysis, business process mapping. excellent WFM familiarity - software, rules, processes and legislation good hands on skills for configuring and testing solutions a desire to play a significant role in a fast growing team Please more »

Strategy and the wider Organisation as well as first line support to all staff within Northumbria Healthcare NHS Foundation Trust in the provision of workforce management information. To ensure reporting strategy meets the requirements of governance standards. Inputting and processing information in accordance with both national and local policy and more »

this role will be responsible for the delivery of an organisation wide repairs transformation programme. This includes projects such as a review of processes, workforce management tooling, contract management and repair monitoring. What's required Ideally proven experience leading repairs transformation encompassing the operational and digital delivery. Customer-focused, placing more »

products. Excellent stakeholder management skills. Experience in new product development and the innovation cycle. Experience in an allied field such as HR Tech, Workflow, Workforce Management, Contact or Call Centre, People Analytics or similar. more »

an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world. We develop workforce management solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide!We value passion, quality, innovation more »

S4/Hana for finance and inventory, Success Factors for HR, recruitment and payroll, Oracle Simphony for point of sale (POS), UKG Kronos for workforce management, a new strategic business intelligence architecture, new digital technology for customer loyalty and customer apps, cloud based strategy leveraging MS Azure and SaaS infrastructure more »

S4/Hana for finance and inventory, Success Factors for HR, recruitment and payroll, Oracle Simphony for point of sale (POS), UKG Kronos for workforce management, a new strategic business intelligence architecture, new digital technology for customer loyalty and customer apps, cloud based strategy leveraging MS Azure and SaaS infrastructure more »

capabilities across remote and geo-diverse operations. With continued acquisitions and growth specifically throughout the UK, our client now supplies mission critical communications and workforce management solutions for the control rooms of more than 100 emergency services and transportation customers across the UK. More than two-thirds of the UK more »

capabilities across remote and geo-diverse operations. With continued acquisitions and growth specifically throughout the UK, our client now supplies mission critical communications and workforce management solutions for the control rooms of more than 100 emergency services and transportation customers across the UK. More than two-thirds of the UKs more »

solve Willing to learn, self-motivated, highly organised Desirable Technologies (Not essential): SQL and PHP Knowledge (or any other scripting languages) Time attendance/Workforce Management Software experience Door access systems Driving Licence Benefits of working for us: Free Parking Pension Scheme 4 Weeks Annual Leave Brilliant, friendly working environment more »

understanding of contact centre operations and how contact centres run. Must have the generics of how telephony work, forecasting and scheduling agent adherence (a workforce management metric that tells how effectively an agent follows their schedule) with expertise in LEAN methodology (set of business principles that prioritizes continuous improvement). more »

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply more »

creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads. Our workforce management area is expanding and we are looking for a highly motivated individual with a proven track record in forecasting who will bring a wealth more »

of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforce?s business process and workforce management capabilities. Main responsibilities: You?ll be supporting multiple product teams to understand and translate salesforce solutions into technical specifications. You?ll provide the technical more »

safety of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforces business process and workforce management capabilities. Main responsibilities: Youll be supporting multiple product teams to understand and translate salesforce solutions into technical specifications. Youll provide the technical leadership, authority more »

with a leading retail business to recruit for a Dayforce Consultant on a 6 month contract. Role Responsibilities: Provide training on Dayforce Implement Payroll, WFM and HR functions Skills & Experience Required: Ceridian/Dayforce experience in the retail/logistics sector If you would like to hear more about this more »

analysing various reports. These reports will cover areas such as customer contact, resource and performance metrics including service level agreements (SLAs) and workforce management (WFM). You will have the opportunity to analyse and evaluate detailed operational data sets, then transform them into informative overviews for the end user. The … day of employment. Preferred Skills, Qualifications and Experience: Proven experience in data analysis, preferably in a customer service or contact centre environment. Knowledge in WFM and Customer Relationship Management (CRM). Advanced competence in using Microsoft Office applications including Excel, Word and PowerPoint. Self-motivation and ability to use your more »

Housing Management replacing the most recent system to be rolled out within Housing, Civica Cx. Workforce Maintenance and Repairs Replacing an end-of-life workforce management system, Click, and elements of Cx with a single, end to end solution. Housing Needs replacing another very old legacy system, Abritas, and supporting more »

firm, are currently looking for a Head of Forecasting & Planning to be responsible for the European Outsourced Contact Centre operation. As the Workforce Management (WFM) Lead, you will be responsible for accurate resource forecasting and planning, as well as monthly commercial reporting and forecasting. You'll also play a critical … annual planning cycle. This is a high profile role with lots of responsibility. A brilliant opportunity! The following skills/experience is essential: Strong WFM background Good understanding of an outsourced vendor model environment Good understanding of contact centre/call centre Familiarity with WFM software Excellent communication skills Salary more »

Reporting Metric reporting at interval, with daily summary reports and weekly exec level summaries Schedule Optimization Provide analytical and strategy support to business and WFM individuals. Ensure completeness of deliverables as required and document results and present findings to management. Workforce Planning for Short term and long term Scheduling resources … policies while optimizing schedules. Collaborating with various stakeholders to address scheduling conflicts and operational challenges. Adapting to evolving business needs and technological advancements in workforce management software. Monitor Operations agent and/or agent group adherence, correcting any "out-of-compliance" situations. Identify opportunities to improve staff balancing and overall more »