IT Support Engineer (1st / 2nd Line) Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st / 2nd Line) to join our IT support team. The IT Support Engineer will be responsible for providing first and second line technical support to end-users … systems and applications. Stay updated on emerging technologies and industry best practices to provide high-quality support. Requirements: Proven experience in a 1st / 2nd line IT support role. Strong knowledge of Windows and macOS operating systems. Experience with troubleshooting hardware and software issues. Familiarity with network technologies … and protocols (e.g., TCP/IP, DNS, DHCP). Excellent problem-solving and communication skills. Ability to work independently and as part of a team. Customer-focused attitude with a commitment to providing high-quality support. Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern more »
Lincoln, Lincolnshire, United Kingdom Hybrid / WFH Options
MongoDB
growing multi-cloud database-as-a-service in the world. You are prepared to be one of the early members of a 24 / 7 / 365 global cloud operations team.Cloud Operations Engineers will be responsible for daily duties such as creating and monitoring system alert … administration, configuration, troubleshootingExperience in monitoring, system performance data collection and analysis, and reportingKnowledge of database operations and conceptsExpertise with networking technologies like DNS, TCP/IP, etcFamiliarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure)Knowledgeable about a wide range … of web and internet technologiesCapability to write small programs / scripts to solve both short-term systems problemsA CS / CE degree or equivalent experienceAt least 1 of the following programming languages: Java, Go, Python, JavascriptA keen interest in learning new thingsSpecial requirementsBe a US more »
Chippenham, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions
Cloud IT Solutions Technical Consultant Service Desk Consultant Permanent Chippenham Onsite / Hybrid Working £45,000 - £80,000 DOE Must Drive - Happy to Travel as needed. You will be an experienced Technical Consultant with a methodical approach to problem-solving who has an enthusiastic can do attitude. You … the commercial team with technical roadmaps and presales consultancy ESSENTIAL SKILLS & EXPERIENCE At least 4 years experience progressing through a service desk 1st / 2nd / 3rd line to Technical Consultant Microsoft Azure (Migration, Deployment and Management of services) Microsoft 365 including Modern Endpoint Management and … Security Hyper-V / VMware in both on-premises and hybrid deployments Networking (TCP/IP, VLANs, routing, firewalls, port forwarding and NAT etc.) Comfortabl... more »
Essential Educated to NVQ Level standard or equivalent experience. Experience of helpdesk support Understanding of Active Directory (including Administration) Office 365 (including user / license Administration) Azure (Entra ID) user and group administration IT support (including Networking TCP/IP, DHCP / DNS) Beneficial Experience with setting up and troubleshooting Zoom / Teams meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Intune including Autopilot laptop provisioning. Apple iPhone / iPad enrolment Understanding / Awareness of ITIL support more »
specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Job Title: Network / Firewall SME(Need Active SC) Duration: 3 Months, potential extension up to 12 months Location: Farnborough / Corsham - On site … used within the environment Cisco Secure Threat Defence, Cisco Malware Protection, Cisco virtual switches Skills Required: - Knowledge in networking protocol (TCP/IP, BGP, OSFP etc) - Expert-level skill and experience with Cisco Secure Firewall Threat Defence - Experience with Cisco Malware … configuration - Proficient in document creation, testing and collating results - Understanding of File Policy, Zoning and Controls. Preferred: - Knowledge and ability to discuss VLANs, IP addressing, Routing. - Knowledge on network logging and traceability. more »
Interface with analog designs to retrieve, control, package, and store data efficiently Develop robust communication protocols for data upload utilizing various protocols (TCP/IP, SPI, I2C, Modbus) Work independently and collaboratively as part of a small project team Perform thorough unit testing … . You will have a demonstrable background in system-to-system interfaces, real time data collection, and be proficient in various communication protocols (TCP/IP, SPI, I2C, Modbus). On offer is the opportunity to work on cutting-edge technologies in a dynamic more »
Greater Cardiff Area, United Kingdom Hybrid / WFH Options
Yolk Recruitment Ltd
Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level Technical Support Engineer with a background in Networking / Infrastructure / Storage looking for something new? I’m working with an exciting business who are looking to expand its award-winning … systems. scripts to automate routine tasks. an involvement from an architectural view and shaping how the business develops its support function. The experience / knowledge you’ll bring to the team: Comfortable working in an agile environment. UNIX / Linux Sys Admin background. Storage technologies knowledge … distributed file systems, object storage, and cloud storage solutions like Amazon S3. Strong understanding of networking concepts including low-level networking, routing, VLANs, TCP/IP, Firewall configurations, and port blocking. Use of scripting languages such as Bash, Python, PHP etc, and automation tools more »
Reading, England, United Kingdom Hybrid / WFH Options
Project People
the Information Security Operations and drive a dynamic and growing team. HEAD OF INFORMATION SECURITY OPERATIONS Contract - 6-9 months Hybrid working – 2 / 3 days in office / week Location: Reading We are recruiting for a Head of Information Security Operations to ensure that the … documentation in conjunction with the Information Security Risk functions and other colleagues. Technical Experience Minimum 5+ years commercial experience with the following technologies / systems: Check Point Firewall / NIDS / DLP / Anti-Virus / Identity Awareness / URL Filtering SIEM / Splunk Enterprise Desktop and Server Anti-Virus / Malware and endpoint protection technologies Vulnerability Security Scanning e.g. Nessus Microsoft Windows Server family of products. Operational experience of PCI DSS Citrix XenApp, remote access products LAN & WAN networking using Cisco routers more »
clean, maintainable and testable code adhering to code standards and best practices Designing and developing front-end and back-end solutions using ReactJS / NextJS and Typescript Strong understanding of UI / UX design concepts and methodologies Strong understanding of UI accessibility Building reusable components and … front end libraries for future use Implementing responsive user interfaces and ensuring the technical feasibility of UI / UX designs Identifying, troubleshooting and debugging issues across the stack Perform intensive testing of all new and existing programs to ensure they are free of errors and function as intended … Skills in UI and scripting technologies including CSS, HTML, JavaScript, JSON, jQuery Experienced with all ancillary technologies necessary for Internet applications: HTTP, TCP/ IP. Experience in Web services, AJAX, REST and SOAP API’s Be proficient in writing SQL queries and using Microsoft SQL more »
an innovative product suite are looking for an experienced, self-reliant and organised IT Engineer to take control of their internal IT / Desktop and Endpoint infrastructure. The role will be a hands-on senior role within the organisation to implement and manage the entire companies’ internal … deploying automation for applications and security patching. You will have experience with SCCM, Intune, Microsoft 365 products and endpoint security as well as TCP/IP, Azure, Active Directory configuration. They are looking for someone with a solid technical background who can take controlmore »
outlook. o Linux operating systems would be advantageous. o Backup and restoration technologies (VEEM preferred) o Strong understanding of networking concepts, including TCP/IP, DNS, HTTP, SSL / TLS, and routing protocols. Excellent analytical, problem-solving, and communication skills. Ability to more »
established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st / 2nd Line Service Desk Engineer, you will play a critical role in providing technical support and assistance to end-users within the organisation. You … with Office 365 Admin Centre, Exchange, SharePoint, OneDrive, and Teams. Active Directory Windows Server Group Policy Management Familiarity with networking concepts (DNS, DHCP, TCP/IP) Cyber Security Solutions VoIP Telephony Support Desirable Experience: Hyper-V / VMWare Intune VLAN Azure If more »
who employ more than 8500 colleagues. What the role involves Owning escalations as the subject matter expert for BAU tickets escalated from 1st / 2nd line teams. Resolving complex tickets across all hardware & software platforms at a 3rd line level. Manage & maintain the various tool sets and solutions … around security / mail hygiene / backups. Manage 3rd party vendors to drive fault resolution and change on software / hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware / software / cloud solutions. … respond to output from penetration tests to remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: MSP / IT Services experience. Public cloud - Microsoft Azure. O365, Teams, Exchange online, PowerShell experience. Strong VMware and Hyper-V knowledge. Understanding of WAN, SDWAN, MPLS more »
support, preferably in an educational or similar environment. Proficiency in Microsoft 365 applications and services. Strong knowledge of Active Directory management and user / group policies. Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, VLANs, etc. Familiarity with more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
with the ability to work under pressure ability to lift moderate weights such as computer display units. Desirable systems experience: networking technologies including TCP/IP, DNS, LAN, WAN, DHCP Microsoft Exchange active Directory , Group Policy VMware iOS / iPad solarWinds Web … offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and lifestyle discounts free DBS check 24 / 7 counselling and support 25 days annual leave allowance plus bank holidays Blue Light Card eligibility. How to apply Sound good? Wed love to more »
Ashby-De-La-Zouch, Leicestershire, East Midlands, United Kingdom
CMR & Life Sciences
will be responsible for analysing security requirements, conducting risk assessments, and supporting the engineering team to create cyber security compliance for PRISMIC components /control systems. Additionally, you will work with project, system engineering, and product management teams to identify standards requirements and ensure compliance. Key Responsibilities … Windows & QNX platforms. Developing best practices, procedures, checklists, and implementing security standards for control systems. Implementing secure network protocols such as SSL / TLS, HTTPS, SSH, SFTP, and secure industrial protocols for PRISMIC control systems. Conducting and maintaining ongoing threat analysis and risk assessment processes to … actively in cross-functional activities, such as customer meetings, quality improvement initiatives, and project reviews. Job Requirements A bachelor's degree in software / controls / electrical engineering or equivalent. Proven experience in Cyber Security implementation within control systems, including risk assessment, protecting controlmore »
Role: We are looking for an enthusiastic customer service-focused individual with some previous experience working within the ICT sector, preferably in VoIP / SIP and IP networks. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their … email and if you are unable to resolve them at the first point of contact, you will be expected to triage the incident / request and pass it on to senior members of the team Investigate and monitor all related Telecoms, Wi-Fi and network issues ensuring customer … customer sites to diagnose and repair services where applicable Responsible for always giving a first-class service Job Experience Required: Have a telecoms / ICT background with VoIP experience Proven / practical knowledge of VoIP and SIP Knowledge of SIP messaging, call flows and analysis of more »
maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships 25 days annual leave Day off on your birthday 24 / 7 employee assistance program including Peppy Health App Bike to Work Scheme Generous Recruitment referral scheme Additional flexible benefits with the Perkbox platform, providing … documents for hot staging always ensuring accuracy. Provide support to the Helpdesk Team with technical and software requirements. To succeed, youll need: Basic TCP/IP knowledge. Able to adapt and operate in line with client standard operating procedures. Self-confidence and good interpersonal … skills. Excel knowledge. Software and hardware experience. Problem solving / fault finding skills. Driving license. This is a full-time role working 37.5 hours per week and youll be 50% of the time in our Waterlooville office and 50% out on the customers site. You could be traveling more »
St. Albans, Hertfordshire, South East, United Kingdom
Connexa
Provide first and second-line technical support for all IT-related issues. Troubleshoot and resolve issues related to Windows Server, Windows OS 10 / 11, Office 365, VMWare, and Networking. Assist in the setup, configuration, and maintenance of hardware and software systems. Manage and monitor network performance to … experience working for a Managed Service Provider (MSP) is required. Strong knowledge and hands-on experience with Windows Server and Windows OS 10 / 11. Proficiency in Office 365 administration and support. Experience with VMWare for virtualization and management of virtual environments. Solid understanding of networking concepts, including … TCP/IP, DNS, DHCP, and VPN. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. Ability to work independently as well as more »
Senior IT Support Engineer / IT System Administrator Location: Winchester - on site role Job Type: Full-time Salary: up to circa £36,500 per annum Seeking a Senior IT Support Engineer to join an established IT Team in an educational organisation. This role involves working closely with the … Analyse, design, implement, maintain, and support IT infrastructure, including applications, security systems, OS deployment, network services, storage, backup, and cloud services. Provide 2nd / 3rd Line level type support to IT Technicians and offer excellent customer service to students, staff, and parents. Collaborate with the Head of IT … required. Required Skills & Qualifications: Broad IT knowledge with expertise in areas such as desktop, servers, storage, network, and system infrastructure. Proficient understanding of TCP/IP, DNS, DHCP, and other networking protocols. Excellent level of English and Mathematics skills. Exceptional interpersonal skills to service more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Windows Server (including services such as AD, DNS, DHCP) and virtualisation (Hyper-V), Microsoft Windows 10, Microsoft Deployment Toolkit, Microsoft Stack Technologies (Sharepoint / SQL Server), Anti-Virus applications, Geo-Spatial applications, networking technologies and storage. The role will provide technical exposure variance across both outcomes based project … Environments such as Windows 10; Have good general knowledge of Virtualized Environments such as VMware and Hyper-V; Have good general knowledge of TCP/IP and networking technologies; Have good general knowledge of Microsoft stack technologies such as SharePoint, MS SQL, MS Exchange more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Twenty-Four IT Services Ltd
Windows Server: Strong skills in Windows Server administration, including Active Directory, Group Policy, DNS, and DHCP Networking: Solid understanding of networking principles, including TCP/IP, DNS, VPNs, and firewalls Knowledge of cyber security principles and best practices, including identity management, data protection, and more »
and upgrade of computers and related products and assist in the development of long-term strategies and capacity planning for meeting future desktop / laptop needs Configure and install PC hardware and software in line with company standards, ensuring reliability and a high level of performance. Carry out … 2nd line support, for example relating to network, servers, security and cloud. Skills and Knowledge 3+ years of IT support experience (1st and / or 2nd line) 3+ years experience of configuring, installing and repairing PC and Laptop hardware Proficient with Windows workstation and server operating systems Good … experience of Active Directory Proficient in communications protocols including TCP/IP, FTP and SFTP Proficient in MS Office 365 applications Excellent communications skills Able to prioritise own workload and well organised more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
IMSERV EUROPE LIMITED
JOB To be responsible for planning & design, supplier liaison, implementation duties, support of existing and future network installations, including the company existing LAN / WAN environments, telephony, and security infrastructure. Administrator responsibility for the Company Networks, services, supporting components and cloud infrastructure. MAIN ASSIGNMENTS Design, implement, and maintain … including infrastructure, hardware, software, and telecommunications. Good knowledge of IT security practice including Network segmentation, Firewall policy creation and auditing, patch management, IDS / IPS, VPN profiles and the associated tunneling technologies Strong working knowledge of Network design, routing and VLANs. Strong working knowledge of TCP/IP fundamentals, IPv4 / IPv6, MPLS, routing protocol operation. Network performance, QoS and fault tolerance diagnosis / troubleshooting for all network devices (routers, switches, WAN, LAN and Wireless circuits, firewalls, and protocols) in an enterprise environment. more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
QRadar, SEP Candidate Requirement Essential: Experience of creating small utilities or scripting in Powershell, Perl or Python. Experience of working in MOD and / or other regulated industries i.e. banking, telecommunications. Experience of use case development and implementation, leveraging threat intelligence. An understanding of designing and implementing secure … SIEM Engineering including on-boarding, troubleshooting and administration of log sources Ability to obtain and maintain UK Secret clearance Experienced in working with TCP/IP, Firewalls and network technology (Cisco, Juniper, Microsoft etc) Industry qualifications such as CISSP, CCNP, MCSE or CMI Malware … Security. Information Security related certifications such as Security+, CISSP, CISM, GSEC, SSCP ITIL certifications ITIL Foundation. #LI-MF1 RTX is An Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin more »