1 to 5 of 5 Permanent Technical Support Jobs in Wales

that stands out from the crowd and are looking for your next challenge, then we want to hear from you! About the Role: The technical support engineer is a customer-facing role that ensures customers enjoy long term satisfaction with our products and services. You will work with … to understand their evolving needs and will help to introduce continuous improvements through modifications and minor design changes to existing products and services. The technical support engineer is concerned with the redesign, redevelopment, and engineering necessary for preserving an equipments capabilities in accordance with the requirements at the … performance level the customer expects and includes the work necessary to maintain the design and manufacturing data and reference equipment. The technical support engineer may also be used for minor enhancements such as meeting new/safety legislation, reducing in-service support costs, or addressing obsolescence. Whilst more »

Technical Support Representative Cwmbran £35,000 per annum Acorn by Synergie is working with an Aerospace Manufacturing company that are seeking a Technical Support Representative. The right candidate will be able to offer indepth technical knowledge of Fire and Life safety products and will be … centre of excellence for the Fire product line, a leading manufacturer and a global supplier of high-quality fire systems and devices. As a Technical Support Representative you will be able to communicate both verbally and in written format in a clear, concise manner, addressing customer queries on … product related issues in the field from comprehensive scenario testing and technical verification of new product. You will be confident in delivering product training on our portfolio of equipment to internal and external stakeholders. Responsibilities: Support internal and external stakeholders on all reported technical issues relating to more »

Lead Technical Support Engineer - £60,000 - £70,000 – Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level Technical Support Engineer with a background in Networking/Infrastructure/Storage looking for something new? I’m working with an exciting business … who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you … ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an involvement from an architectural view and more »

Lead Technical Support Engineer - £60,000 - £70,000 - Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level Technical Support Engineer with a background in Networking/Infrastructure/Storage looking for something new? I'm working with an exciting business … who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you … ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. Formulating service procedures, policies, and standards. Enhancing functionality and resolving issues by upgrading both cloud and on-premise systems. Create scripts to automate routine tasks. Having an involvement from more »

Technical Product Support Specialist (Clear Scope of Career Progression) £35,000 - £40,000 + Great Training off the Tools + Clear Company Progression + Global Travel + 33 Days Holiday + Company Pension Office Based, Commutable from Bridgend, Cardiff, Swansea and Surrounding areas Are you a motivated and … background, looking to take the next step in your career as part of an exciting company where you will be fully supported in your technical development into an expert Product Specialist with great scope for progression within the company? On offer is that chance for an aspirational engineer looking … in ambitious and motivated talent to expand the business. On offer is the chance for an aspiring Engineer to join an exciting team of technical experts where you will be fully supported in your personal development to becoming an expert in the business. You will be responsible for the more »