3 of 3 Permanent SLA Jobs in West Sussex

supplier performance and ensure alignment with our service standards What You’ll Bring: Proven experience managing customer service or support teams Strong understanding of SLA management and service desk operations Excellent communication, coaching, and team-building skills A passion for customer satisfaction and continuous improvement Detail-oriented mindset with ...

infrastructure.This is achieved through maintenance, testing and surveillance of all assets installed. The Site Engineer I role is critical to meet Service Level Agreements (SLA’s) and deliver client satisfaction.What you’ll do· Ensure adherence to company safety policies, operational efficiency, and core values. · Maintain compliance with industry standards ...

Keeping an eye on supplier performance and providing reports with clear insights Sorting out any vendor issues such as PO's, Delivery delays or SLA slips Providing support to the IS Team to improve at managing vendors themselves through training and best practices Reviewing contracts and ensuring best value ...