5 of 5 Permanent SLA Jobs in West Sussex

your own initiative without supervision whilst contributing and participating to the team. Ability to manage workload and time according to internal and external SLA's Good attention to detail and investigation skills Resourceful, energetic, and enthusiastic, prepared to go the "extra mile". OTHER REQUIREMENTS SPECIFIC ...

timely manner and avoid delays where possible. Cases are managed in line with agreed SLAs and are functionally escalated to 3rd line, with sufficient SLA remaining. Skills & Experience: Experience in a customer facing technical support role. In depth understanding of system, applications and network infrastructure - may have specialist knowledge ...

keep Sales, Solution Engineers, and Partner Success current on releases and competitor moves Measure outcomes: track adoption, attach rate, $/TB efficiency, durability/SLA metrics, performance, and support case drivers; iterate based on data. What You Bring 3-5+ years in product management for enterprise or infrastructure software ...

Senior Backend Engineer/Developer (TypeScript Node.js) Remote UK to £80k Are you a senior, hands-on Backend Engineer looking for an opportunity to take ownership and progress your career at a scaling tech company ...

rack deliveries in cooperation with 3 rd party team Install and configure servers racks, switches, and other hardware. Rack installations performed under strict SLA's to ensure swift handover to the business Involvement with the design & commissioning of new whitespaces Long-Line Cabling: Install, maintain, and troubleshoot long-line cabling … ensure optimal operation of systems and equipment. Monitor and respond to the issue ticketing system, addressing issues as they arise and according to SLA's and business requirements. Project Work Assist with and/or own the planning and delivery of Ad-Hoc projects when required Work with inventory teams ...