Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
you to join us. What skills, knowledge and experience will you need? A proven track record in IT Service Operations, Resilience, IT Service Continuity Management (ITSCM) and CapacityManagement, detailing how you have operated these processes on an assurance/risk basis. Experience in implementing, applying and … governing multiple service management processes, including Resilience, IT Service Continuity Management and CapacityManagement as a minimum, and using data analysis techniques, tooling, dashboards and reports to support compliance statements. Demonstrable understanding of the evolving nature of threat vectors and risks affecting services and products in … line with overall CapacityManagement, Resilience, Disaster Recovery and Digital Service Management processes and policies. A strong working knowledge of enterprise class IT, multiple infrastructure types and complex applications with an understanding of the maintenance functions and recovery strategies required of large, complex and highly integrated systems more »
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
you to join us. What skills, knowledge and experience will you need? A proven track record in IT Service Operations, Resilience, IT Service Continuity Management (ITSCM) and CapacityManagement, detailing how you have operated these processes on an assurance/risk basis. Experience in implementing, applying and … governing multiple service management processes, including Resilience, IT Service Continuity Management and CapacityManagement as a minimum, and using data analysis techniques, tooling, dashboards and reports to support compliance statements. Demonstrable understanding of the evolving nature of threat vectors and risks affecting services and products in … line with overall CapacityManagement, Resilience, Disaster Recovery and Digital Service Management processes and policies. A strong working knowledge of enterprise class IT, multiple infrastructure types and complex applications with an understanding of the maintenance functions and recovery strategies required of large, complex and highly integrated systems more »
protect WTW and our customers. The Role: Responsible for configuration and design guidelines of the network security estate Provide technical support to Audit & Compliance, CapacityManagement, Lifecycle Management, Vulnerability Management and Risk Management Functions. Provide technical leadership during major incidents and drive to quick resolutions. … science, engineering, information technology strongly preferred, or relevant industry experience in related field. Extensive and strong experience in IT or Telecoms industry. Network Security management experience. Firewall, Proxy, Prisma Access, Cisco ISE. Meraki experience would be advantageous. Ability to present and explain technical information in a way that establishes more »
operation and early detection of potential issues. Service Improvements - Identify and implement service improvements to enhance the efficiency and reliability of IT services. Escalation Management - Handle escalations from other support teams, ensuring prompt and effective resolution of complex technical issues. Disaster Recovery (DR) Management - Participate in planned and … unplanned disaster recovery events to maintain service continuity. CapacityManagement - Monitor and manage the capacity of IT services to prevent outages and ensure optimal performance. Liaising with Third Parties - Work with third-party vendors and internal business units to resolve IT issues and improve service delivery. Essential more »
Stevenage, Hertfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
you will be responsible for administering Microsoft Exchange, Skype for Business, and Blackberry Enterprise Server. You will also be working on incident and problem management, security and compliance, and capacitymanagement reporting. Key Responsibilities: * Administer Microsoft Exchange, Skype for Business, and Blackberry Enterprise Server * Troubleshoot and resolve more »
a week, home based the rest. Great opportunity to join our team as our Infrastructure Technical Support Manager to be responsible for the technical management of our 3rd party technical infrastructure engineers. What You'll Be Doing: '-Ensuring incidents and requests assigned to Level 2 and Level 3 teams … delivery teams and external suppliers'-Ownership of call response and resolution'-Responsible for managing the availability of the services'-Working closely with the Service Management & Lifecycle teams to provide support for customer issues, major incidents, escalations and service improvement activities. What we're looking for: '-Experience leading technical teams … UNIX & on-prem cloud) in a service provider organisation.'-Experience of building excellent working relationships with Board Level Executives (SMT) and Directors/Senior Management (customer and internal).'-Proven track record of managing an infrastructure related ICT service'-Experience in supporting/managing technologies such as: Windows Server more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Hologic Europe
Maintain Active Directory Troubleshoot/resolve hardware and software issues with Windows systems as needed Monitor Windows server performance and availability Provide metrics for capacitymanagement purposes Monitor server load and implement load balancing when needed Identify, upgrade, and replace server hardware where appropriate Conduct periodic HA/ more »
Sutton, Greater London, United Kingdom Hybrid / WFH Options
Spencer Rose
network security and uptime, adhering to industry best practices. Develop and maintain network documentation, including architecture diagrams, policies, and procedures. Participate in network planning, capacitymanagement, and optimization efforts. Coordinate network upgrades, patching, and system improvements. Experience/Skills required: Proven experience in managing and leading a network more »
group workloads to deliver business and technical requirements Deliver value for John Lewis Partnership by ensuring quality, efficiency and cost effectiveness from all infrastructure management contracts Manage suppliers and vendors to ensure the network services remain secure, stable, robust and performant by delivering and maintaining end to end Operational … with the business and technical strategy, producing business cases to deliver change and innovation, and translate architectural designs into operations. Ensure full life cycle management is planned, managed and delivered across the network infrastructure estate; with published and managed roadmaps, aligned to strategy Be the technical SME and authoritative … efficiencies across all commercial contracts in scope of your technologies, establishing value for the Partnership Manage utilisation against entitlement of commercial products, ensure robust CapacityManagement process and reporting are in place. You will also have key input into deriving efficiency in cost management and consumption, working more »
Redditch, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
Telxl Limited
partners and customers. Though this role is not hands-on , you will need to be able to have relatable experience in networking/infrastructure management to effectively manage the technical operations team , provide informed guidance and reduce single point dependencies . As a Technical Operations Manager, you will; Lead … the day-to-day management and continuous improvement of the Technical Operations team. Play a pivotal role in driving operational efficiencies, cost optimisation and best practices to lower the cost to serve. E nsur e our infrastructure remains robust, secure, and scalable mitigating inefficiencies and minimis ing customer impacting … inciden ts. Be responsible for incident management and through collaboration with other stakeholders, identify root causes and resolutions. Oversee capacitymanagement for infrastructure, systems and services. Actively contribute to improvements of the technical strategy and architecture. You will b e a solution-driven individual, who has substantial more »
Salisbury, England, United Kingdom Hybrid / WFH Options
Undisclosed
through foundation KT. Establish and document (using existing documentation and interviews of staff), current monitoring and how this feed into an Event and Incident Management flow Establish and document (using existing documentation and interviews of staff), the Service Continuity Plan for Sharepoint or .Net estate Establish and document (using … tooling (and other repositories) to establish the Configuration Database situation (are CIs in place and relatable)? Establish what action is needed. Review the existing capacitymanagement processes and establish (as part of the Continuous Improvement Plan – improvements in measurement and automation) Establish and document licensing position and how more »
with Takeda's Hybrid and Remote Work policy based in our Bannockburn, IL location (HQ). OBJECTIVES/PURPOSE As the Head, Workforce and Capacity Optimization, you will play a pivotal role in driving the strategic development and execution of initiatives that enhance our company's operational efficiency. You … will develop and implement strategies, processes, tools, and technologies that enable plasma volume growth and cost improvements through optimized collection capacity and workforce management. Your leadership will be crucial in the success of our workforce optimization program, encompassing direct labor budgeting and forecasting, workforce planning, scheduling, reporting, and analytics. … the broader Plasma-Derived Therapies (PDT) business unit. ACCOUNTABILITIES Strategic Leadership Drive plasma volume growth and cost improvements through the strategic optimization of collection capacity and workforce management. Align workforce optimization initiatives with the company's overall business objectives. Strong ability to translate ideas into business strategies. Ability to more »
Manchester Area, United Kingdom Hybrid / WFH Options
bet365
premises and in the cloud. The role is instrumental in providing timely and effective incident triage, platform operations, proactive maintenance and performance analysis and capacity management. Furthermore to enhance observability, supporting third party integrations and ensuring our development and automated testing pipelines run smoothly. This role is eligible for … decisions under pressure, resilience in challenging situations and adaptable to changing priorities. Main Responsibilities Triaging and resolving of critical incidents. Performing system performance analysis, capacity planning and monitoring checks. Supporting release management activities. Provisioning new platforms and creation of automated workflows. Coordinating of system changes and operations, including more »
Stoke-On-Trent, England, United Kingdom Hybrid / WFH Options
bet365
premises and in the cloud. The role is instrumental in providing timely and effective incident triage, platform operations, proactive maintenance and performance analysis and capacity management. Furthermore to enhance observability, supporting third party integrations and ensuring our development and automated testing pipelines run smoothly. This role is eligible for … decisions under pressure, resilience in challenging situations and adaptable to changing priorities. Main Responsibilities Triaging and resolving of critical incidents. Performing system performance analysis, capacity planning and monitoring checks. Supporting release management activities. Provisioning new platforms and creation of automated workflows. Coordinating of system changes and operations, including more »