Telephony Application Manager
- Hiring Organisation
- 17918
- Location
- Sowerby Bridge, West Yorkshire, United Kingdom
contact centre platform integrations (e.g. CRM integrations). Knowledge of IT service management practices (incident, problem, change and release management Knowledge of contact centre workforce management, reporting tooling and outbound diallers Experience (what you have done) Experience supporting and/or managing business-critical telephony applications or unified communications platforms ...