Senior ICT Support Officer
Stafford, Staffordshire, United Kingdom
Service Care Solutions
in a rapidly evolving digital landscape. Key Duties and Responsibilities: Advanced Technical Support: Provide 2nd and 3rd line support to maintain end-user computing, network technologies, database administration, and ICT applications. Continuous Improvement: Assist in developing and improving ICT solutions and operational procedures to align with the ICT Strategy. … as M365 feature adoption, to boost investment maximization and customer satisfaction. Platform Customization: Configure applications and collaboration platforms for bespoke customer requirements while maintaining security standards. Disaster Recovery: Contribute to disaster recovery planning, ensuring the client can recover from catastrophic ICT events. Documentation and Asset Management: Maintain detailed records … registers, and configurations. Qualifications and Experience: Technical Skills: Proven skills in M365 (SharePoint, Teams, OneDrive, Power Suite) and extensive experience in technical support environments (Network & Security, Database Administration, Application Management). Infrastructure Knowledge: Strong understanding of ICT architecture, networks, and disaster recovery/security processes. Problem Solving more »
Employment Type: Temporary
Salary: £16.26/hour Inclusive of Holiday Pay
Posted: