Job summary TechnicalSupport Officer, Band 5 Full Time: 37.50 hours per week Fixed Term or Secondment ending May 2025 Exciting opportunity has arisen for a position within the 2nd Line Team at Bracken House The ICT Department is seeking a friendly and enthusiastic Technicalsupport officer to join the ICT team. The post is part of the 2nd line technicalsupport team providing remote support to users across the Trust. The role will be based at Bracken House for 37.5 hours a week, with the requirement to be part of an … on-call rota. Main duties of the job Key tasks include: - Second-line technicalsupport for hardware and software Explaining problems and technical solutions to users Analysis of presented user problems to identify the potential solutions Implement technical solutions to resolve user IT problems Candidates must more »
1st Line TechnicalSupport Agent Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line TechnicalSupport Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a … prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist them in resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful more »
it is for you as well as giving you enough experience to make you a desirable candidate for any laboratory IT based role. To support the delivery of a high quality, safe and compassionate healthcare service,all staff are expected to act as a role model to others in … all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture. About us Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over … access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle more »
