the effective handling of new and existing enquiries and sales orders from inception through to completion. You will have experience of dealing with both customer and stakeholder requests to tight timescales whilst building relationships through trust, reliability and customer satisfaction. Main responsibilities Create customer packs and communicate … regularly with customers managing their expectations whilst ensuring a positive customer experience. Progressing quotes through internal systems for sales/materials ordered. Agree and communicate installation dates, confirm to customer and updating installation log. Update and maintain the installation log. Liaise with Area Managers/Sales Agents weekly … and invoices. Meet with Area Managers/Sales Agents each week to confirm sales, completed installations and forthcoming installations. Required Essential skill set Exceptional customerservice skills and a passion for exceeding expectations. Have a confident telephone manner and strong communication skills strong communicator with a clear and more »
a Temp - Perm basis starting immediately for an initial period of 3 months. You will be joining a friendly & supportive Helpdesk team, to answer customer calls, supporting them with technology issues, and working with the technical team to provide excellent customerservice and technical support. Someone with … strong customerservice or contact centre based experience, plus a good understanding of technology/computers would fit well in this team. Hours: 37.5 per week. Shifts: Monday to Friday 9am -5:30pm - with the possibility of other shift patterns available. Hourly Rate: £11.44 Location: Due to location … customers informed at all times of progress of work. Report escalations to relevant departments. Update internal system to ensure smooth communication between departments. Document customer specific information. Skills & Experience: Good attitude and communication style when dealing with customers. Strong verbal and written communication skills. Competent PC user including Microsoft more »
administrators to join a growing team on a temporary basis for up to 6 months. This is a varied role, with a mix of customerservice and administration. They are looking for someone to start ASAP, Monday to Friday in a great central location. What will you do … correct any errors What type of skills/experience do I need to be considered for this role? Strong Excel skills Experience in a customerservice role Experience in an administration role Excellent written and verbal communication skills Ability to work under pressure, manage and prioritise large workload more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Meridian Business Support Limited
for users of the CareFirst system within Childrens Services. CareFirst is the case management system utilised by social services and communities staff for recording service user information and key performance indicators. Rates of Pay (weekly pay): Regular: £12.38 per hour Bank Holiday: £24.76 per hour Overtime: £18.57 per hour … and organisations on the CareFirst system and schedule staff for relevant training sessions. Handle various data cleansing tasks within the system. Utilise Helpdesk/customerservice experience and technical proficiency with applications to support users effectively. Demonstrate proficiency in Excel, with additional experience in SharePoint and Microsoft Forms more »