1 to 1 of 1 Temporary Customer Experience Jobs with Hybrid or WFH Options

Description To identify, define and integrate new CX capabilities (inc. tools/technology, people & process) into MO, in-line with the Customer & CX strategy, working from idea to BAU adoption. You will work with multi-function teams within MO and outside to ensure timely and effective capability delivery. You … will identify, define and run programmes and projects for CX that cut across multiple channels, products, systems and functions, and doing this to time, budget and scope. The role holder will constantly explore and introduce new capabilities that will make MO match fit and future proofed. While the focus of … this new function and business priorities there is scope for it to become enduring. About the team: This is a new team withing the CX function that has been created to identify and develop capabilities that will allow MO as a business and CX as a function to leverage technology more »