1 to 1 of 1 Part-Time Collaborative Working Jobs in Kent

high level of resilience which is key when supporting our vulnerable clients. Duties and Responsibilities: Efficiently and empathetically handle inbound calls from our clients, working as part of the helpline team in an ever changing, fast-paced setting, dealing with varied queries about asylum support, compliance with all applicable … Experience and Skills: ? Proven experience providing exemplary customer service skills/background with a minimum of 1 year's employment history Demonstrable experience of working in a pressured environment and meeting deadlines, targets and KPI's The capability to multitask using multiple systems at once whilst communicating verbally High … attention to detail and working systematically particularly in accurate record keeping and timely records High level of motivation, resilience, and emotional intelligence What else to expect: We work in a supportive environment, providing in-depth training on regulatory standards and organisation procedures and policies as well as committing to more »