Are you passionate about technology and eager to jumpstart your career in IT? A leading provider of innovative IT solutions, is seeking an enthusiastic individual to join their team as an IT Apprentice. As an IT Apprentice, you'll embark on an exciting journey of learning … and growth while gaining hands-on experience in various facets of the IT industry. The company is at the forefront of revolutionising the IT landscape. They specialise in providing cutting-edge solutions to businesses of all sizes, helping them optimise their technology infrastructure and achieve their goals efficiently. … With a dynamic team of experts and a commitment to excellence, they are dedicated to fostering talent and nurturing the next generation of IT professionals. As an IT Apprentice, you will have the opportunity to work closely with seasoned professionals on real-world projects spanning across diverse ITmore »
This is an exciting prospect to join a fast-paced environment, working with multiple teams across the business who support a wide range of internal and external customers, dealing with companies worldwide. This role will naturally grow to support and eventually lead large scale projects. Role KEY TASKS … To repair and diagnose first line support for PC’s, Laptops, Printers and associated peripherals in conjunction with IT and Systems Co-ordinator and external ITSupport provider Set up new starter equipment including and not limited to mobile phones and tablets Be point of contact … for external ITSupport provider Respond to, log and resolve internal support requests Contribute to the development and update of network systems as required Assist with large system upgrades, overhauls and projects as instructed Set up equipment for events as required including support for all Audio more »
4 Brook Office Park, Folly Brook Road, Emersons Green, Bristol, England
INFRASTRUCTURE ASSET MANAGEMENT LTD
eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Cloud Network Specialist - Level 3 Apprenticeship. The role will include helping with documentation used across the company and help with project documentation. Role Main … Include process flows, decision/action outputs and specify any rules required to help Developers code a solution Liaise with customer and second line support to resolve issues on the phone, MS Teams, Freshdesk Portal and e-mail Update help material to reflect the change and upload to our … online Customer Support site Set up new user account access to the Support Site. Action licences and set-up new users Must be able to adhere to strict SLA response times and prioritise workload accordingly Produce procedural documentation, diagrams and written instructions for repeated support calls to more »