Are you a practical problem solver with a passion for IT? Link ICT are on the lookout for another apprentice to join their team of techies! Reporting into the Technical Services Manager, you will provide a broad range of onsite & remote ITsupport to corporate clients and … school environments! Role After a period of business growth, Link ICT are again on the lookout for an IT apprentice to join their team in Derby. Reporting into the Technical Services Manager, your duties will include, but are not necessarily limited to the following: Provide onsite and remote IT technical support to clients Respond to support tickets in a timely manner, resolving tickets where possible and escalatingwhere necessary Ordering new ICT hardware and logging devices onto asset register Installation and configuring of operating systems Software installation, such as Office365, firewalls and anti-virus Some lower level more »
2A Chatsworth House, Prime Business Centre, Aspen Drive, Spondon, Derby, England
ALKA IT SERVICES LIMITED
Looking to kick-start your career in the ever-evolving world of tech? Based in Derby, Alka IT is looking to add another apprentice to their team! This role will offer lots of exposure to hardware, as well as providing technical support to Alka's customers, so it … have a keen interest in tech and great customer service skills! Role Roles and Responsibilities will include but not be limited to: 1st line support through the IT helpdesk Diagnosing IT issues with customers using remote access tools Setting up and configuring hardware Using administration skills to … log ticket updates accordingly Providing exceptional customer service PC repairs and fault finding Opportunity to offer ITsupport on client sites Develop skills in Cloud Computing and Networks Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship, on either the Network Technician more »
Treetops Learning Community is looking for an apprentice to join our busy ITsupport team. The successful candidate will work as the school receptionist as well as IT systems, as part of the admin team, whilst studying for a Level 3 ICT Apprenticeship. Role Responsibility for day … associated peripherals across the school. Supporting users and computers in a Windows environment. To install and configure computers, and other peripherals. Setup and provide support for portable devices, i.e. iPads. To troubleshoot problems, hardware and software, e-mail, network and peripheral equipment problems. Carry out software imaging of workstations … using Microsoft Windows Deployment Services (WDS). · Escalate requests or issues to senior colleagues and/or line manager when a support request cannot be resolved. Assist in support of SIMS client software. Provide support for computer and non-computer-based IT equipment (e.g. interactive boards more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
kickstart your career with a fantastic company? Baltic Apprenticeships is proud to announce our new partnership with a leading company that is expanding its IT team. This collaboration presents a unique opportunity for an aspiring IT professional to gain hands-on experience and develop valuable skills in a … looking to apply your knowledge through an apprenticeship, we encourage you to apply now and take the first step toward a rewarding career in IT! In this role, youll work towards yourLevel 3 ITSupport Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical … Day in the Job: Provide 1st line technical support to all staff in the first instance by phone or email Perform password resets, creating and implementing group policies, multi factor authentication, anti-virus config & encryption Answering incoming calls for all 1st line IT issues Produce any follow up more »
Employment Type: Advanced apprenticeships, Work From Home