Apprentice IT Support Technician
2A Chatsworth House, Prime Business Centre, Aspen Drive, Spondon, Derby, England
ALKA IT SERVICES LIMITED
IT is looking to add another apprentice to their team! This role will offer lots of exposure to hardware, as well as providing technical support to Alka's customers, so it's important that you have a keen interest in tech and great customer service skills! Role Roles and … Responsibilities will include but not be limited to: 1st line support through the IT helpdesk Diagnosing IT issues with customers using remote access tools Setting up and configuring hardware Using administration skills to log ticket updates accordingly Providing exceptional customer service PC repairs and fault finding Opportunity to offer … IT support on client sites Develop skills in Cloud Computing and Networks Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship, on either the Network Technician or the Support Technician pathway You will receive blended training, which includes weekly more »
Employment Type: Advanced Apprenticeship
Salary: £14,000.00
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