1 to 2 of 2 Apprenticeship IT Support Jobs in London

The successful candidate will receive training and support to provide an exceptional client experience across a wide range of technology solutions. They will gain understanding of both the department and the business in order to be the first point of call for IT support issues. Role With … mentoring and supervision, the successful candidate will undertake the following: Provide a first point of contact for all business users in relation to IT support. Become familiar with technical troubleshooting of both hardware and software issues. Adhere to established processes centred around the service desk such as access management … are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Digital Support Technician, with training in how to: Helpdesk Operations and Functions. Maintaining Digital Systems and Services Fundamentals of Digital Systems. Administration of Digital Systems and more »

develop their skills to encompass these aspects Meet staff needs to a high standard by assisting the BIM Manager to ensure that appropriate BIM support helpdesk and troubleshooting are maintained Learn to prioritise support requests Work with Archicad Advanced Users and BIM specialists to troubleshoot more complex issues … roll-out of new software and versions, helping to create a smooth transition for project staff Work closely with other BIM specialist staff to support the sharing of knowledge and best practice Work with the Change and Innovation Lead to test new software and its interaction with other systems … and software Training This apprenticeship is delivered as a day release at our campus in Stratford, E15. Level 4 Application Support Lead Behaviour, Skills and Knowledge There is an opportunity to secure a permanent position after successfully completing the apprenticeship. Apprenticeship Standard Applications support lead (level 4) Training more »