Kitteon House, Kettering parkway, Kettering, England
MONKEY TREE HOSTING LTD
A Level 3 CustomerService Apprentice is required. This is a fantastic opportunity for someone who has an enthusiasm and keen interest in starting a career within Customer Service. As part of your role you will be: call handling, utilising a CRM, creating customer accounts, raising … notes are taken. Role This is a fantastic opportunity for any individual who has an enthusiasm and keen interest in starting a career within Customer Service. The company specialise in hosting/cloud solutions, internet and telecommunication support, web hosting and internet connectivity. They have a large number of … clients throughout the UK and provide an IT managed service for all of the above areas. They are now looking for an enthusiastic individual who has great communication and customerservice skills to join their growing team. Key duties will include: · Call handling. · Directing calls and placing more »
This is a great opportunity to join the team as a CustomerService Apprentice at Orbital 10. We are looking to become the largest employer of Neurodiverse people in the country. Showing everybody, how it should be done. For this reason, we are currently only taking on students … who are Neurodiverse. Role While working as a customerservice apprentice, your day-to-day role will involve the following tasks: Answering customer phone calls with a polite and professional demeanour Raising support tickets and accurately assigning them to the appropriate tier for resolution Serving customers in … our shop, which includes: Understanding customer inquiries and providing accurate answers Recommending the right products based on customer needs Processing customer transactions efficiently Any other task or responsibility in line with the role Training CustomerService Level 2 Practitioner Apprenticeship Standard Weekly off-the-job more »
Duke Street, New Basford, Nottingham, United Kingdom, England
TENNANTS UK LIMITED
Working as part of the CustomerService department of our Number Plates Division, providing technical support for the full range of printing systems and software. Role This support covers system installations, servicing, customer training and issues resolution alongside the day-to-day customerservice activities. … implementation on-site, including patching Take orders via phone or email and process accurately on Sage Consistently observe Sage and CRM processes to maintain customer and service information Work effectively with other departments – accounts, production, and despatch Contribute to day-to-day CustomerService office activities … including taking and processing orders, issuing license activation codes, and fielding remote technical support Training CustomerService Level 2 - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1 Training schedule has yet to be agreed. Details will be made available at a more »
A brilliant opportunity to join the team at Brian Currie in the Service department, developing key customerservice and business admin skills within the automotive industry. Role Using multiple IT packages, including MS Office Interacting directly with internal and external customers to deliver a service Review … customer satisfaction, using evaluating tools and data Training No college attendance required; training provided in house Apprentice will be working towards Level 2 CustomerService Practitioner Standard qualification Regular meetings with one of our dedicated Skills Coaches, at least every 28 days Functional skills in maths and … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customerservice specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, shifts, times to be discussed. Expected Duration 18 Months Positions Available more »
the new workforce plan. You will learn how to utilise the Trust's E-Rostering system to analyse data. You will learn the excellent customerservice and prioritisation skills needed to work in a varied and busy environment. You will have the opportunity to work closely with other … range of skills in this area, with a team that possess a wealth of knowledge, talent and expertise. This Apprenticeship will be Apprenticeship Standard - CustomerService Level 2 Provider - Wolverhampton College Duration - 15 months Main duties of the job The successful applicant will be responsible for customerservice duties, taking enquiries from managers and staff. Customer interactions will cover a wide range of situations including; face-to-face, telephone, video call and email. You will also play an important administrative role within the team, completing a variety of clerical tasks in a timely manner more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Baltic Apprenticeships
join this team as a Level 3 Data Administration Apprentice. As part of this role, you'll be at the forefront of providing expert customer sales and service support across multiple channels, including telephone, email, and live chat. You'll have the opportunity to not only assist customers … but also identify and capitalise on additional sales opportunities. From coordinating quality control and service requests to reporting trends and escalations, you'll play a crucial role in ensuring customer satisfaction and operational efficiency. In addition to this, you'll enjoy a range of benefits, including an indoor … staff discount on accessories, and access to an onsite training zone. If you're ready to dive into the world of data administration and customerservice, this apprenticeship opportunity is perfect for you! In this role, youll work towards your Level 3 Data Essentials Apprenticeship, delivered by our more »
A brilliant opportunity to join the team at Brian Currie in the Parts department, developing key customerservice and business admin skills within the automotive industry. Duties include using multiple IT packages, including MS Office. Role Using multiple IT packages, including MS Office Interacting directly with internal and … external customers to deliver a service Review customer satisfaction, using evaluating tools and data Training College attendance at the DAF Haddenham college on a block release. Apprentice will be working towards Level 3 CustomerService Specialist Standard qualification. Regular meetings with one of our dedicated Skills … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customerservice specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, shifts, times to be discussed. Expected Duration 18 Months Positions Available more »
Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customerservice, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »
1 Discovery Way, Whittington Moor, Chesterfield, England
VERTU MOTORS PLC
Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication CustomerService We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning … last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 CustomerService Practitioner Standard qualification Brand specific certifications Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such … on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Apprenticeship Standard Customerservice practitioner (level 2) Training Provider INSPIRO LEARNING LIMITED Working Week Monday - Friday, 08.30 - 17.30. Possibility of Saturday workings and/or shifts. more »
Carebeans is looking for an enthusiastic individual to fill the position of an Apprentice Technical Customer Experience Hero – ensuring our customers have a great experience. Role A good understanding of technology PCs, phones and software products Testing new releases of the software, feeding back issues and working closely with … the development team Experience in customerservice in software and technology. Has good communication skills and a desire to help. Is a problem solver and wants to take on some responsibility. aAbonus would be that they have worked in the social care sector. Some technical training or experience … system and generating invoices. Chasing up customers who haven’t paid. Managing customers' lockdown software on their devices. Assisting the financial controller. Provide top customerservice and assist customers with their queries. Who would be the right person for this role. You may already have a care background more »
desktop applications, software/business applications etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customerservice as the first point of contact for all IT related service requests Strong communicator in providing detailed written responses to people … s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording … requirements and is up to date Act as customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training Velocity more »
Bramley House 2A, Bramley Road, Long Eaton, Nottingham, England
Velocity Academy
desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customerservice as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people … s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording … requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training more »
Sills Road, Willow Farm Business Park, Castle Donington, Derby, England
EXPEDITORS INTERNATIONAL (UK) LIMITED
of freight forwarding whilst working towards a level 3 qualification. Duties include ensuring timely and accurate movement of freight and information, while providing exceptional customer service. Role Expeditors International are recruiting for 2 apprentices to join their branch in Castle Donington. The successful candidates will learn all aspects of … freight forwarding whilst working towards a level 3 qualification. Duties include ensuring timely and accurate movement of freight and information, while providing exceptional customer service. Major Duties and Responsibilities: Air & Ocean roles: Ensure smooth and timely freight process flow. Ensure accurate and timely data entry into our operational system. … timely. Ensure accurate and timely billing. Ensure delivery of freight and timely clearance when applicable. Interact with our customers in arranging their shipments, meeting customerservice standards. Contribute to maintain good relationships and good customerservice, with customers and suppliers. Meet compliance at all times to more »
Kettering, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
they pride themselves on building strong relationships with clients and helping them evolve with cutting-edge technology. If you are passionate about technology and customerservice, and you're ready to kick-start your career in IT support with a dynamic and supportive team, apply now to join … Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first-line support for all service tickets via phone, desk director, or email. Manage workload effectively and identify escalations when necessary. Handle general inquiries and complaints from customers. Communicate clients … needs to relevant internal departments. Manage and maintain customer network documentation. Ensure accurate incident logging and prioritise timely responses to client requests. Work closely with the Service Manager to address incidents. Identify emerging technologies beneficial to clients and solutions. Receive comprehensive training throughout the apprenticeship program. Full training more »
Employment Type: Advanced apprenticeships, Work From Home
60-64 Oswald Road, Scunthorpe, South Humberside, England
ROAD TRAFFIC SOLUTIONS LIMITED
One of the largest providers of traffic management services, RTS delivers quality service to an array of clients. The client base covers all aspects of traffic management including consultancy, planning, drawing and delivery. Due to unparalleled growth, RTS has created a new role and is seeking to recruit a … to ensure that we retain FORS accreditation. Monitor Depot Fleet Stock Levels sent in and purchase additional stock and arrange distribution as required. Training CustomerService Practitioner Level 2 Apprenticeship Standard McArthur Dean Training - Scunthorpe Classroom x1 half day per week Excellent future prospects for the right person … Apprenticeship Standard Customerservice practitioner (level 2) Training Provider MCARTHUR DEAN TRAINING LIMITED Working Week Monday to Friday: 8.30am – 5.30pm (breaks to be confirmed). Expected Duration 12 Months Positions Available 1 Closing Date Monday, 27th May 2024 Start Date Monday, 10th June 2024 Desired Skills Communication skills more »
UNIT 8, TRIDENT PARK, POSEIDON WAY, WARWICK, England
EMERALD IT MANAGED SOLUTIONS LIMITED
Microsoft 365 Document management SecurityHosted telephone systems Use knowledge of products and services to highlight to Operations Manager and Company Director potential opportunities for service improvement with existing and new clients Send out mail merges and mail shots relevant to role and in line with agreed marketing schedule Handle … releases) Attend company/sales meetings Provide progress reports to Manager/Directors as requested. Deal with and direct appropriately incoming enquires Skills Required Customerservice, telephone experience, customer-facing experience, or sales experience - preferred An ability to communicate in a professional, friendly way, to listen to more »
THE OLD CORN MILL, NEW ROAD, WHALEY BRIDGE, HIGH PEAK, England
TRUSTED IT LTD
off the other technicians in the team. Role Providing 1st, and 2nd line technical support queries professionally and efficiently, maintaining a high degree of customerservice Taking ownership of user problems, performing technical diagnosis and fixing issues remotely or scheduling for an on-site engineer Documenting calls on more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
for all 1st line IT issues Produce any follow up actions and escalate as necessary within the business To maintain a high degree of customerservice for all support queries and adhere to all service management principles and SLAs Maintain client network architecture by setting up routers more »
Employment Type: Advanced apprenticeships, Work From Home
Mercedes-Benz Technology Centre, Morgan Drive, Brixworth, Northamptonshire, England
MERCEDES AMG HIGH PERFORMANCE POWERTRAINS LIMITED
including the following; You will work and learn with the team to evolve the services, championing change and driving continual improvements. To deliver exceptional customerservice and technical excellence. To collaboratively improve our systems and procedures to reduce complexity and improve reliability. You will work within a team … to troubleshoot and resolve IT systems, software, and database issues. You will network with the IT team, the business, customer teams and suppliers to implement industry standard and bespoke solutions. Maintain our infrastructure landscape to ensure system availability. Training During this Level 4 Applications Support Lead apprenticeship, you will … Positions Available 1 Closing Date Thursday, 30th May 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Flexible Willingness to succeed Willing to learn Perform under pressure Able to prioritise workload Experience of IT more »
Signs Express, Swallow Court, Saxon Business Park, Hanbury Road, Bromsgrove, England
Signs Express
Fantastic opportunity for someone local to Bromsgrove looking to learn and work with an experienced, passionate and customer focused team within the signage sector. The successful apprentice will learn all areas of signage production. Role - Printing and manufacturing a wide range of signage. - Vinyl application to various substrates including … Start Date Monday, 24th June 2024 Desired Skills Communication skills Attention to detail Organisation skills Problem solving skills Logical Team working Initiative Physical fitness Customerservice Computer literate Willing to learn Qualifications Maths and English GCSE or equivalent, grade GCSE Maths (Grade 4/C) (Desired) About the more »
Lichfield, Staffordshire, West Midlands, United Kingdom
Baltic Apprenticeships
biz! They have more than 25 years of industry experience and have even won Lichfields Business of the Year in 2017. Providing five-star service comes naturally to these guys as they are always acting in their clients best interest and take pride in earning the right to be … team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge : Enthusiastic and passionate about IT Experience using Windows Operating Systems would be beneficial Communication and customerservice skills Good numeracy and literacy skills Attention to detail Grade 4 in Maths and a grade 5 in English at GCSE is more »
for creative thinking, collaboration, and entrepreneurial development. Role Administrative Support: Working as part of the administrative team, handling correspondence, scheduling appointments, and maintaining records. CustomerService: Serve as a point of contact for visitors and clients. Event Coordination: Assist in the planning of events, including workshops, seminars, and … Closing Date Tuesday, 28th May 2024 Start Date Friday, 28th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Logical Team working Creative Qualifications English GCSE or equivalent, grade C/4 (Essential) Maths GCSE more »
Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customerservice and would like to pursue a career in optics. Role Giving customers top-notch advice (as well as a warm welcome to … Duration 15 Months Positions Available 1 Closing Date Sunday, 26th May 2024 Start Date Monday, 10th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »
Duties include - booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customerservice and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Monday, 3rd June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »
technical expertise, and a deep understanding of Mazda products and services. This is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service. Role Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems Learn to perform routine maintenance tasks, including inspections, lubrication … upgrades under supervision Develop proficiency in using diagnostic tools and equipment to identify issues accurately Collaborate with team members to ensure timely completion of service requests and projects Follow safety protocols and guidelines to maintain a safe working environment Document service activities, including work performed, parts used, and … customer interactions Attend training sessions and workshops to enhance technical skills and product knowledge Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations Assist with inventory management, including tracking parts and supplies used during service operations Training Motor Vehicle Service and Maintenance more »