1 to 16 of 16 Apprenticeship IT Support Jobs in the Midlands

Baltic Apprenticeships is excited to work alongside our clients who were established in 2010, is a reputable local IT support provider serving businesses in Wellingborough, Northampton, Kettering, Milton-Keynes, and nationwide. Their certified technicians offer a comprehensive range of technology services, including Managed Onsite and Remote IT Support, Backup and Disaster Recovery Solutions, IT Projects and Consultancy, and VoIP Telephony Systems. With a commitment to excellence and innovation, they pride themselves on building strong relationships with clients and helping them evolve with cutting-edge technology. If you are passionate about technology and customer service … and you're ready to kick-start your career in IT support with a dynamic and supportive team, apply now to join their team as an IT Support Apprentice! In this role, youll work towards your IT Support Level 3 Apprenticeship delivered by our more »

Are you a tech-savvy problem solver looking to kickstart your career in IT? Do you have a passion for technology and a knack for helping others? If so, Baltic Apprenticeships are excited to be working with an IT services business who wants YOU to join their dynamic … team as an IT Support Technician Apprentice! They pride themselves on delivering top-notch IT services to businesses across Bromsgrove and beyond. Their mission is to empower their clients with innovative technology solutions and unparalleled support. With over two decades of industry experience, they're committed to … excellence and continuous learning. As an IT Support Technician Apprentice, you'll gain hands-on experience and industry-recognised certifications while working alongside their expert team. ? In this role, youll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic more »

Are you looking for an IT Apprenticeship? Look no further, Baltic Apprenticeships are thrilled to be working with a multi-academy trust to provide them with their next IT Apprentice. With a rich history dating back to 1706, the academy now consists of 12 schools spanning across Nottingham … and excellence and putting children and young people at the heart of everything they do. In this role, youll work towards your level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Under the supervision of the IT support Manager actively use the IT manual to deliver IT services to end users, ensuring all relevant procedures are followed. To assist in the installation, Configuration and maintenance of network and server systems. To ensure all end-user IT equipment and software is well maintained more »

Are you looking for an IT Apprenticeship? Look no further, Baltic Apprenticeships are working with an Academy Trust who are committed to providing top-tier education to every child through exceptional teaching and leadership. As an IT Apprentice, you'll play a crucial role in supporting our schools … technological infrastructure, working closely with seasoned professionals. This role offers a unique chance to gain hands-on experience, develop vital IT skills, and contribute to our mission of fostering world-class education. In this role, youll work towards your level 3 IT Support Apprenticeship, delivered by our … expert training team at Baltic Apprenticeships. A Typical Day in the Job: Respond promptly to IT support tickets, providing timely assistance to staff and students with technical issues. Diagnose and resolve basic IT problems, including software glitches, connectivity issues, and peripheral malfunctions. Assist users in resetting passwords more »

Looking to kick-start your career in the ever-evolving world of tech? Based in Derby, Alka IT is looking to add another apprentice to their team! This role will offer lots of exposure to hardware, as well as providing technical support to Alka's customers, so it … have a keen interest in tech and great customer service skills! Role Roles and Responsibilities will include but not be limited to: 1st line support through the IT helpdesk Diagnosing IT issues with customers using remote access tools Setting up and configuring hardware Using administration skills to … log ticket updates accordingly Providing exceptional customer service PC repairs and fault finding Opportunity to offer IT support on client sites Develop skills in Cloud Computing and Networks Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship, on either the Network Technician more »

Zephi are seeking to recruit an IT Support Apprentice to support with a range of duties; service management, system preparation, network management, anti-virus updating/management and any other duties in line with business needs. This could lead to a permanent position for the right person. … Role Remote support Microsoft 365 Management Anti-virus updating/management Server management System preparation Network management Assisting with a variety of business systems and users meeting SLAs Complying with all Zephi Health & Safety Procedures Any other duties in line with business need Training Information Communications Technician Level … 00. Expected Duration 18 Months Positions Available 1 Closing Date Sunday, 9th June 2024 Start Date Monday, 17th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Qualifications English GCSE or equivalent, grade 4/C (Essential) Maths GCSE or equivalent, grade 4/C more »

There is an exciting opportunity for a driven individual to develop their career in IT, working as 1st/2nd line support engineer. This is an excellent opportunity, offering any candidate the opportunity to work in a highly technical environment, using the latest technologies where you can bounce … ideas off the other technicians in the team. Role Providing 1st, and 2nd line technical support queries professionally and efficiently, maintaining a high degree of customer service Taking ownership of user problems, performing technical diagnosis and fixing issues remotely or scheduling for an on-site engineer Documenting calls on … the call ticketing system Following standard help desk procedures & processes Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship more »

for technology with your commitment to education? A pioneering educational institution, is on the lookout for enthusiastic individuals to join their team as an IT Apprentice. If you're eager to support staff and students in harnessing the power of technology, while also making a positive impact in … power of technology to enhance learning experiences and drive positive change in education. Join them in their quest to provide exceptional educational opportunities and support to their students and staff members. As an IT Apprentice, you'll play a crucial role in ensuring that their school community is … equipped with reliable and efficient IT resources. From assisting staff and students with IT queries to maintaining and troubleshooting ICT equipment, your contributions will directly impact the learning environment. ? In this role, youll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training more »

Are you looking to turn your passion for IT into a career? Randstad are looking for a 1st Line IT Support Apprentice to join their team in Kettering Role To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing … Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user devices Network support Repairing desktop PC faults Network servicing Training Level 3 IT Solutions Technician standard delivered via virtual … learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided Numerous routes of progression throughout the business Apprenticeship Standard IT solutions technician (level 3) Training more »

The IT Support Apprentice will gain experience in providing support for the IT systems and services across the Foundation of schools. This will include handling through to resolution of First Line/Level 1 incidents and problems as well as working with other members of the … IT Team to help resolve 2nd Line/Service issues. Role Supporting the delivery of the Foundation-wide SLA across all schools and departments Acting as the initial point of contact for staff and students requiring help with IT issues and queries Proactive maintenance for IT systems … Accurate service desk information to enable the analysis of issues and effective configuration recording and management Effective troubleshooting, analysis and resolution of issues, using support from the School Lead Technicians where appropriate Assistance in the deployment of new client device software builds as and when required Assistance in the more »

This apprenticeship is a one-way ticket to your future career in IT... The company provides top-quality IT services, tailored perfectly to their clients needs. This award-winning company are the best in the biz! They have more than 25 years of industry experience and have even won … take pride in earning the right to be considered a trusted advisor! Following the completion of the programme, you will be a well-rounded IT Support Technician from having experience in a first-line position, resolving IT tickets and assisting with the overall maintenance of IT … Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: To provide first-line support to customers, resolving IT tickets and updating the outcomes. To assist with the setting up, maintenance and repair of computers, computer-linked equipment and more »

now educating over 18,000 students aged 3 to 18 across 26 academies, including primary, secondary, and special schools. We are looking for an IT Apprentice to join our team! In this role, youll work towards your Level 3 Information Communications Technician delivered by our expert training team at … Baltic Apprenticeships. A Typical Day in the Job: To support the Technology Support Manager to meet the academic, pastoral and other needs of students by improving the quality of teaching and learning, thereby helping all students to achieve their full potential by ensuring the availability of fully operational … curriculum and administrative IT networks throughout the school & external customers. Install, maintain and upgrade software to enable all students and staff to make full use of all available IT equipment and systems. To advise staff in the use of software to enable them to improve the quality of more »

Explore an exciting new IT Apprenticeship opportunity! Building on the success of their current apprentice, we have a fantastic opportunity up for grabs who are actively seeking a dedicated IT Support Apprentice to become a valued member of their Northampton-based team. With an expansive network of … each team member. Their commitment goes beyond providing quality service; they are dedicated to helping team members unlock their full potential. Embark on this IT apprenticeship journey and join a team of seasoned experts. Here, you'll not only accumulate valuable experience but also attain a prestigious industry-recognized … qualification. Your role will involve delivering top-notch 1st line support, where your initiative and problem-solving prowess will be instrumental in ensuring all tasks are executed to the highest standards. In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training more »

Are you fascinated by the dynamic world of IT and intrigued by the prospect of contributing to a thriving Multi-Academy Trust? Eager to embark on a fulfilling career, while actively earning as you learn? Imagine honing skills that seamlessly translate into both professional success and personal growth. If … resonates with you, then this opportunity is tailor-made for your aspirations! This exciting opportunity is for an apprentice to join an ever-growing IT team based in Loughborough. You will work alongside the Trust IT Manager and team to ensure the smooth running of the technical IT … candidates with good communication and problem-solving skills, with a high level of accuracy and attention to detail. Along with a good level of IT skills including Microsoft Office software, you will be able to manage your own workload and respond swiftly to tight deadlines. In this role, youll more »

kickstart your career with a fantastic company? Baltic Apprenticeships is proud to announce our new partnership with a leading company that is expanding its IT team. This collaboration presents a unique opportunity for an aspiring IT professional to gain hands-on experience and develop valuable skills in a … looking to apply your knowledge through an apprenticeship, we encourage you to apply now and take the first step toward a rewarding career in IT! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical … Day in the Job: Provide 1st line technical support to all staff in the first instance by phone or email Perform password resets, creating and implementing group policies, multi factor authentication, anti-virus config & encryption Answering incoming calls for all 1st line IT issues Produce any follow up more »

A leading supplier of IT Services and Software to the Retail Industry, providing EPOS Solutions and Software to both small and large retailers is now looking for an IT Technical Support Apprentice to cover a host of duties. This is an excellent opportunity to begin an IT career and gain experience in a wealth of disciplines. Role Daily duties will include: To Log Incoming Support Calls To assist the Senior Support Engineer(s) with Internal and External (Client) Support (Hardware & Software) To deal promptly with Support Calls and allocate to appropriate engineer … in the absence of the Senior Support Engineer To input and update information onto the Maintenance Logging System To inform clients of Support Log Reference Numbers & update Clients as Required To undertake/assist with System installations – Internal and External To provide Out of Hours Support on more »