IT documentation - Maintenance of backup schedules and routines - Help Desk and practical user support - User training - Upkeep of photocopies and supplies - Supporting/Maintaining VoIP Telephone system - ICT Procurement - Maintenance of anti virus and disaster recovery systems - Perform related duties as assigned Training Work based learning. Level 3 Digital Support more »
Education House, Spawd Bone Lane, Knottingley, England
DELTA ACADEMIES TRUST
and install as appropriate. 10. You will ensure that the asset register is managed and maintained. 11. You will maintain and troubleshoot the schools VoIP phone system. 12. You will maintain computer peripheral equipment such as printers, scanners, whiteboards, projectors; ensure that these are prepared and ready to be used. more »
UNIT 16, LONG ACRE CLOSE, HOLBROOK INDUSTRIAL ESTATE, SHEFFIELD, England
ONE2CALL LIMITED
existing tickets to yourself, with a focus on communication-related queries Triage tickets and categorise them in line with our process Provide IT and Voip support to our customers remotely Liase with our customers 3rd party Software providers and our own suppliers to create and update upstream cases, particularly for … VoIP and communication services Provide regular and relevant updates to customers during the support process Field Installation and Fault Finding: The role will involve a mix of helpdesk-based support and fieldwork, accompanying a senior engineer for on-site installations or fault-finding tasks Future product exposure and experience: Focusing … on VOIP Products 3cx Hosted Telephony, Voice As a Service, Microsoft Teams, Sip Trunking Integration Technologies to enhance Voip Systems Communications Services – Leased Lines, 5G, Wireless Point to Point, SaaS Microsoft 365 Products Cloud and on remise Backup Solutions – Veeam, Acronis Training Why choose our Cloud Network Specialist apprenticeship? QA more »
