Updates calendar daily as to appointments for Zoom, Teams, Skype, WebEx or, face to face meetings and on the CRM To update and manage ConnectWise Manage (CRM) logging contact information, tasks, opportunities, and contracts accordingly To understand and achieve internal KPI’s for lead generation and sales To grow month more »
Bromsgrove, Worcestershire, West Midlands, United Kingdom
Baltic Apprenticeships
Configuration: Install operating systems, Office 365, and other applications on client devices. Information Management: Ensure information is up to date and properly escalated in ConnectWise Manage, Automate, and IT Boost. Troubleshooting Tools: Utilise tools such as PowerShell and Command Prompt for troubleshooting and problem resolution. Network Performance Monitoring: Work on more »
GROUND FLOOR, RIVERMEAD HOUS, BISHOP HALL LANE, CHELMSFORD, England
FUSION TECHNOLOGY SOLUTIONS LTD
and maintain computer systems and networks. Role Troubleshoot system and network problems and diagnose and solve hardware or software faults Record support requests on Connectwise Replace hardware and re-install software as required Follow written instructions to repair a fault or set up a system Set up new users’ accounts more »
expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a helpdesk to support clients Logging and resolving tickets through ConnectWise Manage. Tickets include password resets, system upgrades, network and hardware. Work towards SLA logged on Connectwise Answer phone, emails, remote access PCs. Physical and virtual more »
