Apprenticeship Customer Service Jobs in the UK

51 to 75 of 178 Apprenticeship Customer Service Jobs in the UK

Freight Forwarding Logistics Apprentice

Sills Road, Willow Farm Business Park, Castle Donington, Derby, England
EXPEDITORS INTERNATIONAL (UK) LIMITED
of freight forwarding whilst working towards a level 3 qualification. Duties include ensuring timely and accurate movement of freight and information, while providing exceptional customer service. Role Expeditors International are recruiting for 2 apprentices to join their branch in Castle Donington. The successful candidates will learn all aspects of … freight forwarding whilst working towards a level 3 qualification. Duties include ensuring timely and accurate movement of freight and information, while providing exceptional customer service. Major Duties and Responsibilities: Air & Ocean roles: Ensure smooth and timely freight process flow. Ensure accurate and timely data entry into our operational system. … timely. Ensure accurate and timely billing. Ensure delivery of freight and timely clearance when applicable. Interact with our customers in arranging their shipments, meeting customer service standards. Contribute to maintain good relationships and good customer service, with customers and suppliers. Meet compliance at all times to more »
Employment Type: Advanced Apprenticeship
Salary: £14,000.00
Posted:

Information Communications Technician Apprentice

CHURCH BARNS, WARE ROAD, WIDFORD, WARE, England
NFS RESTAURANT TECHNOLOGY LIMITED
Do you love all things tech in the retail or hospitality industry? Would you like to join our team of talented Hardware Service Engineers? We are a global software company providing innovative booking system technology for the hospitality, workplace and venues industries. Role As an EPOS Support Engineer (ICT … set to better serve our clients What we are looking for: Able to drive and have a full UK driving licence Have a great customer service attitude Experience of supporting a diverse range of customers Great communication skills, particularly experience of customer interaction Previous retail or hospitality … Closing Date Monday, 17th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Initiative Qualifications English GCSE or equivalent, grade C/4+ (Essential more »
Employment Type: Advanced Apprenticeship
Salary: £17,000.00
Posted:

Buying Assistant Apprentice

WINDSOR HOUSE, GADBROOK BUSINESS CENTRE, RUDHEATH, NORTHWICH, England
A.S.M TECHNOLOGIES LTD
the market leader in providing IT and technology based supplier rationalisation, building on a culture of delivering significant cost-savings, innovation solutions and excellent customer service as part of the process. ASM Technologies are a multi-national business with offices in Paris, Dusseldorf and a head office and … support a fulfilment infrastructure across 4 continents and 55 countries globally. With unparalleled channel expertise across a wide range of technology commodities, high quality customer service and continuous improvement, we help our customers control operating costs and create a more dynamic interface with the global market. more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
Posted:

IT Support Apprenticeship

Kettering, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
Baltic Apprenticeships
they pride themselves on building strong relationships with clients and helping them evolve with cutting-edge technology. If you are passionate about technology and customer service, and you're ready to kick-start your career in IT support with a dynamic and supportive team, apply now to join … Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first-line support for all service tickets via phone, desk director, or email. Manage workload effectively and identify escalations when necessary. Handle general inquiries and complaints from customers. Communicate clients … needs to relevant internal departments. Manage and maintain customer network documentation. Ensure accurate incident logging and prioritise timely responses to client requests. Work closely with the Service Manager to address incidents. Identify emerging technologies beneficial to clients and solutions. Receive comprehensive training throughout the apprenticeship program. Full training more »
Employment Type: Advanced apprenticeships, Work From Home
Salary: £12,000
Posted:

Customer Service and Data Administrative Apprentice

UNIT 1-2, BLACKBURN BUSINESS CENTRE, HUTTON STREET, BLACKBURN, England
InkThreadable
our team. The ideal candidate should be smart, adaptable, and capable of handling pressure with a positive attitude. Role Answer incoming calls and address customer queries in a professional and courteous manner. Contact customers regarding stock shortages and provide suitable alternatives. Use a CRM system to manage enquiries and … maintain accurate customer information. Update and maintain spreadsheets for various administrative tasks. Training Data Technician Level 3 Apprenticeship Standard: Your training takes place away from your usual location of work and in one of NowSkills' city centre training venues. If this isn't convenient to you then NowSkills also … customers built into the foundation. Though not literally – that’d be pretty weird. Our humble printing company has found success through the idea that customer service and user experience are prioritised over all else; in fact we pride ourselves on the lengths we’ll go to for each more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
Posted:

Apprentice IT Support Technician

2A Chatsworth House, Prime Business Centre, Aspen Drive, Spondon, Derby, England
ALKA IT SERVICES LIMITED
as well as providing technical support to Alka's customers, so it's important that you have a keen interest in tech and great customer service skills! Role Roles and Responsibilities will include but not be limited to: 1st line support through the IT helpdesk Diagnosing IT issues … with customers using remote access tools Setting up and configuring hardware Using administration skills to log ticket updates accordingly Providing exceptional customer service PC repairs and fault finding Opportunity to offer IT support on client sites Develop skills in Cloud Computing and Networks Training Alongside this role, you … Closing Date Monday, 17th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Initiative Patience Ability to drive Qualifications English GCSE or equivalent, grade Minimum of Grade C more »
Employment Type: Advanced Apprenticeship
Salary: £14,000.00
Posted:

Digital Marketer Apprentice

2 LISCOMBE WEST, LISCOMBE PARK, SOULBURY, LEIGHTON BUZZARD, England
PAASE DIGITAL LIMITED
support to Account Managers on a wide variety of client accounts. Build detailed, accurate and insightful weekly and monthly reports and also provide excellent customer service and communications in this client-facing role and assist in the delivery of tasks and projects. Role Build and maintain Revenue Trackers … useful insights on which Account Managers can build CRM strategies Build great relationships with all clients, providing hands-on support and excellent levels of customer service and ensure the smooth running of client accounts Assist in identifying upsell opportunities and driving revenue growth for clients Maintain client timesheets … Closing Date Saturday, 22nd June 2024 Start Date Thursday, 27th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Creative Initiative GA4 and Data Studio experience Qualifications Math and English more »
Employment Type: Advanced Apprenticeship
Salary: £16,500.00
Posted:

IT Apprenticeship

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
and controlling the stock of IT equipment, imaging and building desktops and laptops, log support tickets in accordance with their IT Support processes, provide customer service focused technical support to end users and much more. Throughout your journey you will be closely supported by the IT Manager and … use Prepare equipment to be dispatched to sites when needed Log support tickets in accordance with their IT Support processes and maintain documentation Provide customer service focused technical support to their end users Escalate more complex support issues to the relevant member of the IT team Support users more »
Employment Type: Advanced apprenticeships
Salary: £16,000
Posted:

IT Technology Apprentice

Preston, United Kingdom
Lancashire Teaching Hospitals NHS Foundation Trust
a challenging but equally rewarding NHS ITenvironment. You'll undertake a Digital Support Technician apprenticeship whilst gaining real-world experience and skills in our Service Deskteam and 2nd line support teams.As a member of our team you will be expected to have good communication skills, excellent IT skills, great … skills in providing quality first and second line IT support supporting users withinan acute healthcare community, with particular emphasis in developing high standards of customer care and satisfaction. You will perform a jointrole which will allow them to develop their skills within a busy IT Service Desk, whilst … day resolution of incidents reported by Trust staff and the local healtheconomy. This training post will also enable you to support the Technology services Service Desk and IT Operations team and also assist the ITdepartment in providing a first-class IT service to the organisation. About us The more »
Employment Type: Apprenticeship
Salary: £6.40 an hour
Posted:

Information Communications Technician - Level 3 Apprenticeship (Employee Operations)

3 Queen Victoria Street, London, England
BLOOMBERG LP
of the internal IT systems at Bloomberg and providing exceptional technical support to our employees. Our 21,000 employees generate more than 320,000 service requests each year through a ticketing system that drives both human and automated services—from software download to a Desktop dispatch. We handle approximately … more than 500,000 annual visitors in more than 170 offices around the world. We are a close-knit, hardworking team made up of: Service Specialists, Service + Desktop Support, Audio-Visual, and Mobile Technology Support. Our team forms Bloomberg's front line, providing level 1 & 2 technical … Closing Date Saturday, 15th June 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Initiative Qualifications Math and English GCSE or equivalent, grade 9 - 5 (Essential) About the Employer BLOOMBERG LP Bloomberg more »
Employment Type: Advanced Apprenticeship
Salary: Competitive salary
Posted:

Freight Forwarding Apprentice - Gateway

145 Faggs Road, Feltham, Middlesex, England
Geodis FF United Kingdom Ltd
Use of Cargowise operations system Invoicing and job costing Customs entries Assist in all aspects of the operation where/when required Focus on customer service Regular customer communication and involvement in meetings and business reviews Ensuring all reports including internal and customer specific are completed … Positions Available 1 Closing Date Thursday, 20th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Ability to work to deadlines Enthusiastic Qualifications 5 GCSE’s including Maths and English GCSE or equivalent, grade more »
Employment Type: Advanced Apprenticeship
Salary: £14,000.00
Posted:

Apprentice Recruitment Administrator

17 CHARLES STREET, HULL, England
YORKSHIRE STAFFING LTD
lies at the core of Yorkshire Staffing's ethos. They maintain transparent and open lines of communication with clients, ensuring consistency and quality of service delivery. Customer service is paramount, with honesty, reliability, and community-centric values driving their commitment to exceptional service. Trust is a cornerstone more »
Employment Type: Advanced Apprenticeship
Salary: Competitive salary
Posted:

Apprentice IT Technician

Regent Close, Torquay, England
Torbay and South Devon NHS Foundation Trust
The Health Informatics Service are looking for two technical apprentices to work in the IT Operations Department. The department has 6 teams supporting Desktop, Server, Networks, Telephony, Cyber Security and Service Desk. The role will be to support the IT Operations teams in all aspects of service delivery. Role JOB PURPOSE To support the IT Operations teams in all aspects of relevant service delivery. To assist in maintaining a high standard of customer service to the South Devon Health Community. To support the IT Operations teams in the day to day running and … the role. Support and assist the IT Operations teams on a day-to-day basis as workload determines, reacting to changes in priorities as service dictates. Participate in monitoring IT Service Desk requests. Dealing with telephone calls and enquiries efficiently in a polite and professional manner. Prioritise own more »
Employment Type: Advanced Apprenticeship
Salary: £16,787.25
Posted:

Content and Social Media Apprentice

17 CHARLES STREET, HULL, England
YORKSHIRE STAFFING LTD
lies at the core of Yorkshire Staffing's ethos. They maintain transparent and open lines of communication with clients, ensuring consistency and quality of service delivery. Customer service is paramount, with honesty, reliability, and community-centric values driving their commitment to exceptional service. Trust is a cornerstone more »
Employment Type: Advanced Apprenticeship
Salary: Competitive salary
Posted:

New Business Sales Person Apprentice

St. Martins Courtyard, Coney Street, York, England
DASHING DISTRIBUTION SOFTWARE LTD
demo’s of the system for the Solutions Expert. Role As part of Dashing’s drive to bring their transformational offer to a new customer base, the need has arisen for a dedicated New Business Sales person to support their sales activity. You will become an integral part of … leads to be passed on to the Solutions team. Answering potential customers' questions and coordinating additional information as required. Keeping up with product and service information and updates. Creating and maintaining the CRM with current and potential customers and opportunities. Producing sales documentation and reports as required. Market research … customer base for competitors). Assisting in the creation of new marketing content based on feedback of sales calls. Act in a positive and constructive way to help develop and maintain the company brand. Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to more »
Employment Type: Advanced Apprenticeship
Salary: £15,000.00
Posted:

IT Support Technician Apprentice

LAKESIDE HOUSE, QUARRY LANE, CHICHESTER, England
LMS COMPUTER SERVICES LTD
Troubleshooting, testing, repairing, and servicing hardware, networks, and phones Maintain a documentation library for the customers applications and bespoke infrastructure for use by the service desk teams Make and take phone calls to provide customer service Attend one-to-ones to provide clear feedback to allow personal … is to promote from within to provide the right individuals with the opportunity to grow with the Company. Benefits: Increasing holiday with length of service Flexible Childcare policy Microsoft surface laptop Free uniform Mileage allowance Birthday & length of service rewards Flexible working Referral bonus scheme Regular funded social … Group has technology experts that provide the best possible IT strategy, technology solutions, communications and connectivity for businesses, as well as top level security, service and support. more »
Employment Type: Advanced Apprenticeship
Salary: £14,000.00
Posted:

IT Sales Technician Apprentice

UNIT 8, TRIDENT PARK, POSEIDON WAY, WARWICK, England
EMERALD IT MANAGED SOLUTIONS LIMITED
Microsoft 365 Document management SecurityHosted telephone systems Use knowledge of products and services to highlight to Operations Manager and Company Director potential opportunities for service improvement with existing and new clients Send out mail merges and mail shots relevant to role and in line with agreed marketing schedule Handle … releases) Attend company/sales meetings Provide progress reports to Manager/Directors as requested. Deal with and direct appropriately incoming enquires Skills Required Customer service, telephone experience, customer-facing experience, or sales experience - preferred An ability to communicate in a professional, friendly way, to listen to more »
Employment Type: Advanced Apprenticeship
Salary: £13,650.00
Posted:

Housing and Property Management Apprentice (Level 2)

5 Netherby Gardens, Oakwood, Enfield, England
Ashmore Residential
Liaising with landlords and tenants to ensure the process runs smoothly along with terminations Marketing, collating and processing invoices Property management whilst providing excellent customer service at all times The role includes a continuous long-term training and development programme starting with Level 2 Housing and Property Management … Closing Date Saturday, 15th June 2024 Start Date Saturday, 29th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Logical Team working Initiative Qualifications English and Maths GCSE or equivalent, grade 4/C or Above (Desired) About the Employer … an independent letting and property management agency, located just half a mile from Oakwood Tube Station. Ashmore Residential Mission Statement Creating a world class customer experience for client owners and tenants alike, we set out to redefine the residential letting experience. Creating a welcoming, supportive letting service while more »
Employment Type: Intermediate Apprenticeship
Salary: £9,609.60 to £18,964.40
Posted:

Support Engineer Apprentice

CRAYON HOUSE, MERCURY PARK, WOOBURN GREEN, HIGH WYCOMBE, England
CRAYON LTD
closely with a great team of support engineers as part of a global support team, you’ll play a key role in providing excellent customer service to Crayon’s clients and partners. This customer facing role allows you to learn, grow and thrive throughout your Apprenticeship journey … Essential) About the Employer CRAYON LTD Headquartered in Oslo, Norway, with more than 3,300 employees in nearly 40 countries. We operate a global, customer-first, and vendor-agnostic IT consultancy. We help clients select the best solutions for their business needs and budget to thrive and innovate with more »
Employment Type: Advanced Apprenticeship
Salary: £18,000.00
Posted:

Systems Technician Apprentice

BRAMLEY HOUSE 2A, BRAMLEY ROAD, LONG EATON, England
CORIEL LIMITED
new opportunity for a Systems Technician with Coriel Limited, a System Integration Company based in Nottingham. You will join a team with a strong customer focus delivering innovative technology solutions to industry. This is an amazing opportunity for someone to get themselves into IT and start a career. Role … to: · Provide both on-site and remote technical support. · Learn how to solve problems and promptly diagnose issues (either hardware or software). · Attend customer sites for systems installations, system fault finding, and hardware replacements. · Assist Coriel engineering teams (UK and Spain) in daily delivery tasks such as software … installation, system testing, and hardware device deliveries. · Contribute to the production of quality product delivery and customer facing documentation. · Form good customer relationships through efficient delivery and support. · Serve customers in the UK and overseas accompanied by senior support team members. Training Velocity apprenticeship training programmes are delivered more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
Posted:

IT Support Technician Apprentice

Sweethaven Computers, England
Intequal - Port Solent
for a range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.) Keeping accurate records of all site information using IT service management tools Providing excellence customer service to end users, such as staff & students Ensuring service level agreements are met Promptly completing more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

Apprentice IT Engineer

Goldcrest Lodge, Hexgreave Hall, Hexgreave, Farnsfield, Nottinghamshire, England
Hybrid / WFH Options
THRIVE OPERATIONS LIMITED
include understanding client issues, writing client issues into the internal case ticketing system, learning problem solving techniques to solve or escalate these incidents and service requests within the company. This job position is a true entry level job to start your IT career at Thrive. We passionately believe in … Handle overflow for incoming call queue on an as-needed basis Create new tickets for overflow on an as-needed basis Handle technician level service request on an as needed basis Identify variable billing request and seek approval by the Manage Provide daily ticket transfer communications between day shift … and night shifts Provide Customer Service when required based on service Training You will work towards your Information Communication Technician level 3 apprenticeship programme and will receive this qualification once passed and completed the course. Training will be delivered remotely (only the training and not working remotely more »
Employment Type: Advanced Apprenticeship
Salary: £15,000.00
Posted:

IT Support Apprentice

THE OLD CORN MILL, NEW ROAD, WHALEY BRIDGE, HIGH PEAK, England
TRUSTED IT LTD
off the other technicians in the team. Role Providing 1st, and 2nd line technical support queries professionally and efficiently, maintaining a high degree of customer service Taking ownership of user problems, performing technical diagnosis and fixing issues remotely or scheduling for an on-site engineer Documenting calls on more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
Posted:

Electronic Wiring Apprentice

AVENUE 4, STATION LANE, WITNEY, OXON, England
ICE OXFORD LIMITED
throughout the world. At the heart of this success is our commitment to find solutions for the cryogenic community. Delivering high quality products, outstanding customer support with excellent levels of personal service from our expert technical staff. Our core values are: excellent customer service, constant innovation more »
Employment Type: Advanced Apprenticeship
Salary: £12,500.00
Posted:

ICT Consultant Apprentice

Armstrongs Fields, Bierton, Aylesbury, Buckinghamshire, England
TURN IT ON LTD
support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff. Role Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service Requesting … Closing Date Wednesday, 19th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Team working Qualifications any subject -- x3 GCSE or equivalent, grade 4+ (A - C) (Essential) English GCSE or equivalent more »
Employment Type: Advanced Apprenticeship
Salary: £14,500.00
Posted:
Customer Service
10th Percentile
£22,580
25th Percentile
£25,344
Median
£32,000
75th Percentile
£47,500
90th Percentile
£63,750